Articles

zipForm Plus Basics: Starting Point (your NAR Member Benefit)
Monday, January 20, 2020 at 9:00 AM PST New to zipForm Plus? This learning path will have you closing DEALS in no time. Creating your zipForm Plus account/Your New NAR Benefit, and what that means Website Tour – Tool Bar/Area of Interest Signing into zipForm Plus Profile Settings Navigation Bar Creating a New Transaction Using zipFormMLS-Connect Viewing/Adding a Form/ Benefits of a Coversheet Form Tools Register now!
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Success Story: "Nightmare" Breakup Leads to Happy Ending
This week's Success Story has a plotline like a romantic comedy: it involves a breakup, the realization of a mistake, and a happy ending. Our hero in this week's story is Veronica Figueroa, leader of top Orlando real estate team The Figueroa Team. Find out how she met her ideal real estate match, what happened when she left that real estate platform to try something new, and how a reunion got her business back on track. Playing the Field Veronica partnered with real estate CRM and marketing platform BoomTown in 2012. After five years, she decided to leave BoomTown to try something new—and to make sure she was providing her team with the best technology possible. At the time, she was seeing new features, like text message marketing, crop up in other CRMs across the industry. But communication is important in any relationship, and rather than checking to see if these new features were in development at BoomTown (which they were), she moved her team to a new platform. In fact, BoomTown had recently released two game-changing new features. Success Assurance offers the perfect mix of tools and services to handle lead generation, expert lead qualification, and lead management, serving conversation-ready prospects to agents. Additionally, Marketing Central allows clients to generate more leads and listing opportunities through a self-serve advertising portal. "I didn't dive deep enough to say, 'When is it coming? How do we make this still a part of our future even though we don't have it now?' I was impatient. I fell victim to just chasing that shiny object," she says. The Grass Isn't Always Greener Unfortunately for Veronica's bottom line, those shiny objects didn't do her team any favors. Rather than the 500-600 transactions they typically completed in a year, The Figueroa Team plateaued at just 300-350 transactions after the technology change. "I didn't realize how much we damaged our business by making the switch. I mean, it meant removing everyone off our website—people that we have been nurturing for so many years. It meant disrupting my team. It meant losing the opportunity to stay connected with consumers—trying to shift them over to another platform," she says. Not only that, Veronica couldn't help but compare the new platform to her ex-platform—and the comparison didn't leave the new platform looking so good. "I was basically measuring them to the standard of BoomTown and that's when I knew instantly. This is a nightmare," she says. "We could have done so much more, and how many lives could we have impacted? How many more careers could we have helped if we would have stayed put?" Returning "Home" to the Right Partner "Partner" is the key word in Veronica's reunion with BoomTown. Rather than just being a useful technology tool, BoomTown acts as a partner that offers support services, success management, coaching, and more. "That's why we chose to go back to BoomTown. We knew we needed a system we trusted. We needed to feel protected and safe in that area of our business with our team, making sure that business was just flowing naturally, organically with the new changes that we were going to make," Veronica says. "I guess I felt like I had to be doing something new and fresh at all times, but I realized that can be a part of our business, but it can't be a part of disrupting our systems, because our systems are the foundation of our business. We came back to BoomTown because BoomTown was a solution for me to be able to run my business with ease, and for me BoomTown is home." Watch this product tour to learn how BoomTown can become your partner in success. Can't decide which BoomTown product is right for you? Compare packages.
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Your Smart Home Primer
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Repurposing Your Listing Photos: 3 Timeless Shots that Live on Beyond the Sale
Real estate is a hyper-local business, and your photos should help you sell your expertise in your market. Prove that you're a specialist in everything from the architectural style of homes to the natural scenery and popular hot spots by getting extra mileage out of your listing photography. Repurposing your listing photography investment can save you money on an independent lifestyle shoot. Ask for these three shots from your real estate photographer to use on social media, your website and print marketing materials:
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Products

Market Snapshot®
Provide your clients with accurate, real-time MLS data that matters. Market Snapshot® syncs with nearly every MLS, with most updated every 15 minutes, so our trend reports are the truest representations of market activity in your clients’ areas of interest.Within moments, your clients are notified of new listings, price changes and sales as they happen – not when they’re updated on public records. Your clients will have the freshest MLS data right at their
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Homes.com
Homes.com is an online portal for homebuyers to conduct property searches and finding a real estate agent.  Homes.com includes property listings, brand advertising and marketing solutions, both online and in print. Homes.com provides lead generation, branding, reporting and listing exposure for agents, brokers and builders alike. Homes.com currently quotes its monthly traffic to number 4 million buyers and sellers. Homes.com provides real estate agents and brokers with the option to post their listings on their online portal. Listing exposure on Homes.com benefits include: Exposure - Manage listings from the MyHomes Agent Profile including photos, virtual tours, contact info and more Targeted Leads - Leads are routed directly to the agent or broker’s email or via text message to their cell phone. Each listing includes a contact form next to all of their listings, plus their picture and contact information are displayed in two places in the listing detail pages Direct links – Home buyers can link directly to an agent or broker’s information available online, including a link to all their listings, website, phone number etc. Go mobile - All an agent or broker’s listings on Homes.com are also featured on the Homes.com real estate search applications the iPhone, Blackberry and from all cell phone web browsers Agent Profile - A link from each of an agent or broker’s listings directs home buyers to their personal profile which includes a bio, listings and endorsements on their Homes.com agent profile page Prime Positioning - Preferred listings display at the top of search results to give your listings maximum exposure to your listings. Call Tracking - Track consumer inquiries on your listings with a special 800 number. More Photos - Unlimited photos allow you the ability to showcase every feature of your
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The Enterprise Network
The Enterprise Network offers members cutting-edge real estate technology and is a one-stop-shop for everything members needs to grow their business. With a focus on web design and development, members benefit from a constantly evolving technology platform, a dedicated in-house mobile department, SEO consulting, training and much more, to bridge all areas of business. Their wide range of real estate solutions are among the best in the industry and include: Brokerage website design Agent websites and productivity tools Online technologies and tools A dedicated in-house mobile department Search Engine Optimization Usability testing eBusiness management system CRM system ROI management Backend administrative capabilities Online marketing tools Reporting modules Training and education Consultation and support Cross platform development Videography And much
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Featured CMA® Farming Edition by realtor.com®
Create connections with the buyers and sellers you want.  Continual Online Exposure Generate more inquires from your target farming area. Now you can connect with the buyers and sellers you want, when you want.  From the front page and every page of the realtor.com® search results, Featured CMA® puts you in contact with buyers and sellers who want local market data. Keep your brand front and center with repeated exclusive exposure. Demonstrate your high-level knowledge of local market conditions Continual Offline Exposure Help generate more inquires from your target farming area with proven tested marketing. Start a farming campaign that automatically mails 40 times a year Appeal to consumers looking for information specific to their neighborhood such as listing and sold prices Relevant Follow-Up Boost the marketing power of your personal website Stay in touch with buyers and sellers with an automated follow-up system Auto-generated report with your contract information and brand includes home prices, market trends, average days on the market and More!   Manage your time effectively with an automated online and offline marketing
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Industry News

Fourth Quarter Good Time to Buy and Sell Home, Realtor Survey Says
WASHINGTON (January 9, 2020) -- More than half of Americans recently polled believe that now is a good time to make a home purchase, according to the latest consumer findings from the National Association of Realtors. The 2019 fourth-quarter survey revealed that 63% of people believe now is a good time to buy a home (equal to the 63% who said the same in 2019), with 33% saying they strongly believe now is a good time to buy. Moreover, as to selling, 74% of those polled believe that now is a good time to sell (identical to the percentage in quarter three). Lawrence Yun, NAR's chief economist, said these positive sentiments can be linked to the strong job market and favorable economic conditions. "The mobility rate has been very low as many have opted to stay put for longer," said Yun. "However, this latest boost – Americans saying now is a good time to move – is good news. With mortgage rates low, the timing is indeed ideal for those who want to enter into homeownership and for those looking to move on to their next home." Respondents from the silent generation (those born between 1925 and 1945) were most likely to state that now is a good time to buy (73%), while younger boomers (those born between 1955 and 1964) also overwhelmingly viewed the market favorably in terms of now being a good time to purchase (70%). NAR's fourth quarter Housing Opportunities and Market Experience (HOME) survey found that 82% of those who earn $100,000 or more said now is a good time to sell a home, with 81% of those in the West region agreeing. "The Western region has seen home prices increase to the point that costs have outpaced income," said Yun. "So, it is no wonder that those living in the West would think that now is a perfect time to place a home on the market. California especially is seeing some of the highest prices ever." The NAR study concurrently asked about home prices over the past year. Sixty-four percent of those polled said they believe prices have increased within their communities within the last 12 months. Thirty percent answered that they believe prices have remained about the same, while only 6% believe prices have decreased over that period. Respondents were asked to share expectations of community home prices over the next six months. Forty-one percent predicted that prices will remain the same in their communities during that period, while 48% said they believe prices will rise and 11% said they expect prices to fall in the next six months. Millennials at 47% were most likely to believe prices will increase in their communities. Out of the four major regions, the South had the highest number of residents who said home prices would climb over six months. Finally, the NAR survey found that 52% of those polled believe the U.S. economy is improving. This is consistent with the third quarter of 2019. For the fourth quarter, optimism is highest among individuals who earn $100,000 compared to other income levels, as well as for those who reside in rural areas compared to other locations. Forty-seven percent of millennials said they believe the economy is improving, the lowest of all age groups. Forty-one percent of those in urban areas said they believe the economy is improving, compared to 66% in rural areas. Yun took note of the contrasts of viewpoints. "Whether it is a reflection of politics or true economic conditions, there is a difference of views between rural and urban areas," he said. About NAR's HOME Survey From October through December, a sample of U.S. households was surveyed via a random-digit-dial, including a mix of cell phones and landlines. The survey was conducted by an established survey research firm, TechnoMetrica Market Intelligence. Each month approximately 900 qualified households responded to the survey. The data was compiled for this report representing a total of 2,707 household responses. The National Association of Realtors® is America's largest trade association, representing more than 1.4 million members involved in all aspects of the residential and commercial real estate industries.
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200 Multiple Listing Services Approve Home ASAP LLC's IDX Service
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David Doctorow Named CEO Of Move, Inc.
Veteran of eBay, Expedia to Lead realtor.com Operator Beginning in February NEW YORK, Jan. 8, 2020 -- News Corp announced today that David Doctorow will become Chief Executive Officer of Move, Inc., operator of realtor.com, effective Feb. 3. Mr. Doctorow joins Move from eBay, the global e-commerce business where he served as Head of Global Growth, eBay Marketplaces, since 2016. He previously was Chief Marketing and Strategy Officer at Expedia, the leading travel technology company. Mr. Doctorow succeeds Tracey Fellows, who has served as Move's interim CEO since June. He will report to Ms. Fellows in her capacity as News Corp's President of Global Digital Real Estate, a role she assumed in January 2019, after serving as CEO of REA Group, a leading digital real estate business in Australia and Asia, in which News Corp has a 61.6% stake. REA Group has a 20% stake in Move. "David is a thoughtful, dynamic leader with vast experience in contemporary digital commerce, and thus the ideal individual to take charge at Move, whose audience growth is significantly outpacing that of the nearest competitor," said Robert Thomson, Chief Executive of News Corp. "Realtor.com® is the pre-eminent marketplace for consumers and real estate professionals, and David's digital drive and his marketing savvy will enhance the company and the industry for years to come." News Corp is a global leader in digital real estate services. Since the creation of the new News Corp in 2013, digital real estate revenues have more than tripled, with the segment approaching $1.2 billion in Fiscal Year 2019. Segment EBITDA has more than doubled during that time, accounting for 31% of reported Total Segment EBITDA for News Corp in Fiscal Year 2019. Realtor.com® has more than doubled the number of unique users since its acquisition by News Corp in 2014. For the first quarter of Fiscal Year 2020, ending Sept. 30, News Corp reported that there was an 18% year-over-year increase in traffic on the site, growing faster than that of its nearest competitor. "I have greatly enjoyed my time working so closely with the team at Move, and I am thrilled that our search for the next CEO led us to David Doctorow, who I know is destined to lead realtor.com® into an ever more prosperous future," said Ms. Fellows. "I am grateful for the opportunity to join the team at News Corp and to lead Move, Inc., where we have the privilege of helping real estate professionals match buyers and sellers as they make one of the most important personal and financial events of their lives. I am looking forward to working with the strong Move team to take the business to the next level," said Mr. Doctorow. Mr. Doctorow helped eBay through a successful turnaround in recent years, leading a versatile global team and implementing significant marketing tech and workforce advancements at the company. eBay was named one of the 10 "top-rated" workplaces of 2019 by Fast Company magazine. Before his time at Expedia, where he also led a large team in building the business on a global scale, Mr. Doctorow worked as an executive in the marketing and sales practice at McKinsey & Company and as Director of Global Marketing Strategy and Operations at the Hewlett-Packard Company. He was named one of Top 50 CMOs to Watch by Boardroom Insiders and a Forbes Top 50 Most Influential CMO. He has a BA in International Relations from the University of Pennsylvania, and an MBA from Stanford University Graduate School of Business. Mr. Doctorow will be based at Move's Santa Clara, CA headquarters. About News Corp News Corp (Nasdaq: NWS, NWSA; ASX: NWS, NWSLV) is a global, diversified media and information services company focused on creating and distributing authoritative and engaging content and other products and services. The company comprises businesses across a range of media, including: news and information services, subscription video services in Australia, book publishing and digital real estate services. Headquartered in New York, News Corp operates primarily in the United States, Australia, and the United Kingdom, and its content and other products and services are distributed and consumed worldwide. More information is available at: http://www.newscorp.com. About Move, Inc. Move, Inc., a subsidiary of News Corp [Nasdaq: NWS, NWSA] [ASX: NWS, NWSLV], operates a family of websites and mobile experiences for consumers and real estate professionals through all stages of the home journey. This includes realtor.com®, a leading online real estate destination that pioneered digital real estate more than 20 years ago. Operating under a perpetual license from the National Association of REALTORS®, realtor.com®, offers the most MLS-listed for-sale listings among national real estate portals, and access to information, tools and professional expertise that help people move confidently through every step of their home journey. Through its Opcity platform, realtor.com® uses data science and machine learning to connect consumers with a real estate professional based on their specific buying and selling needs. Move also offers a complete solution of software products and services to help real estate professionals serve their clients and grow their business in a digital world, including ListHub™, the nation's leading listings syndicator and centralized intelligence platform for the real estate industry; and Top Producer® Systems.
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CoreLogic Reports November Home Prices Increased by 3.7% Year Over Year
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Companies

Homes.com
Homes.com, a division of Dominion Enterprises, is a leading provider of real estate marketing and media services, including brand advertising, property listing exposure and syndication, search engine marketing and instant response lead generation. Over 12 million homebuyers visit Homes.com each month to search nearly 3 million properties for sale or rent, to locate real estate agents in their area and to find useful home buying tips. Homes.com provides premier advertising solutions for real estate professionals reaching active homebuyers. For more information, visit
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RE Technology Inc.
Take a strategically targeted, vertical reach deep into the agent/broker audience across the country, with one campaign across the RETechnology.com MLS Platform! Nearly 75% of all REALTORS® now have access to RETechnology.com Position your company in front of thousands of agents and brokers on a daily basis. RETechnology.com is integrated inside the MLS systems across the country as an ongoing resource for technology news, articles, and product
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realtor.com®
realtor.com®, where the world shops for real estate online, is operated by Move, Inc., (Nasdaq: MOVE) and is the official Web site of the National Association of REALTORS®., realtor.com® currently offers potential homebuyers access to nearly four million property listings, as well as the most brokers and agents. It also provides REALTORS® and the home sellers they represent with the Internet's largest real estate marketplace, where real estate consumers spend more time searching than any other comparable real estate site. Agents and companies have the power to customize realtor.com® resources to maximize their brand and
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eMerge
Who is eMerge designed for?The eMerge email marketing platform is designed for any business, brandor individual looking to create, manage & track email marketing initiatives.eMerge real estate campaigns provide brokers, agents & teams a helping hand each month withconsumer engagement, agent recruitment & retention, and lead nurturing &
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Webinars

WATCH: Make 2020 Your Best Year Ever with the Best CRM
2019 is winding down and that means it's that time of year: New Year's resolution season. Whatever your specific goals are for your business in 2020, one thing is certain--you're going to need a plan to get there. In a recent webinar, we helped agents do just that. Special guest Shannon McGee of IXACT Contact shared an 11-item checklist for changing your business game in 2020. Shannon ran us through each item on the list and even gave us a brief demo of features in IXACT Contact's real estate CRM that can help you achieve that objective. So if you're looking to make the year ahead your strongest one yet, tune in to the webinar recording below to find out the actions you can take to achieve all your goals in 2020. Webinar Guests Shannon McGee, Sales Director, IXACT Contact Moderator: Marilyn Wilson, Co-founder and President, RE Technology Video Timeline 0:00 - Moderator Marilyn Wilson introduces the webinar topic and guest. 1:59 - Shannon McGee outlines the objectives of the webinar and what a CRM is, what it can do for your business, and how real estate CRM IXACT Contact can help. 7:13 - Shannon shares an 11-point "wish list" for changing your business game. 7:40 - #1: Get my contact list organized. 12:05 - #2: Never again miss the opportunity to follow up with a prospect or past client. 16:53 - #3: Automate my lead capture, nurture, and conversion. 18:22 - #4: Stay in control and have better management of my business pipeline. 21:03 - #5: Become an email and text marketing superstar. 29:15 - #6: Go mobile! 30:30 - #7: Develop your online presence. 35:08 - #8: Turn my social media marketing into a lead-gen machine. 37:58 - #9: Get more referrals and repeat business. 39:57 - #10: Stay organized and in control of your business. 40:08 - #11: Set business goals and achieve them. 45:37 - Shannon talks about IXACT Contact's Concierge service that gets you up and running with no heavy lifting on your part. 48:41 - Shannon reveals an exclusive offer for RE Technology readers. 49:12 - Question and answer segment. A Special Offer for RE Technology Readers For a limited time, RE Technology readers can get an extended free trial of IXACT Contact. Claim your FREE 60-day trial at www.ixactcontact.com/RETECH. Next Steps Learn more about IXACT Contact on their website Claim your 60-day FREE trial here: ixactcontact.com/RETECH
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WATCH: Do You Fear Anonymous Reviews? Take Back Control
The experience of buying or selling a home carries a lot of emotional weight for consumers. Sometimes these strong emotions come out in online reviews in both positive and negative ways. Whatever the tone or the of the reviews you receive, one thing is certain: online reviews of your service or going to happen whether you like it or not. So how can you stay in control of your online reputation? That's a discussion we had during a recent webinar with a panel of active Realtors and industry professionals. Watch the recorded webinar below to find out how you can take advantage of online reviews—and ensure that only real reviews from your real clients impact your professional reputation. Webinar Guests Ashley Young, Realtor, Keller Williams Realty Laurie Davis, Broker/Owner of BHGRE Lifestyle Property Partners, VP of Industry Relations at RateMyAgent Mark Armstrong, CEO and Co-founder of RateMyAgent Moderator: Marilyn Wilson, Co-founder and President, RE Technology Video Timeline 0:00 - Moderator Marilyn Wilson introduces the topic and panelists. 2:15 - Marilyn shares a WAV Group real estate consumer survey on the importance of online ratings. 4:42 - Mark Armstrong takes over and talks about how emotional buying/selling a home is for consumers. He shows us a negative agent review and the agent's response to it. 8:05 - Next, Mark displays a review from a consumer that "loves" their agent. 8:50 - Mark demonstrates how RateMyAgent takes your agent reviews and links it to the real estate transaction so that you can use those reviews as a marketing tool. 11:27 - Ideas on how you can leverage reviews reviews from your clients—on social media, in email marketing or in digital ads. 12:06 - What is RateMyAgent? 13:55 - First in a series of questions for panelists Ashley Young and Laurie Davis. Do you fear reviews? How has your opinion of reviews changed in the last three years? 22:40 - What are you doing with your reviews after you've collected them? 32:08 - What are the elements that make up a marketable or portable review? 41:25 - What results have you gotten from promoting verified reviews? 50:04 - How do you prepare clients for receiving a request for a review to get a better response rate? 54:00 - Question and answer segment. Next Steps Learn more about RateMyAgent on their website Register for our next webinar, Growing the real estate client relationship: Connecting opportunity, community and reality capture
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WATCH: Data Driven Tips to Generate, Convert and Close Your Leads
Pop quiz! A buyer is interested in a home. Who is going to convert them? Is it: The listing agent The website the consumer found the home on The first agent they hear from The data points to "C." According NAR research, 68% of buyers only interview one real estate agent. So what does that mean for you? "We know that speed is critical, but this data here shows that you need to be fast and you need to be first," said Joe Sesso, author of the books Secrets of Top Selling Agents and The Foreclosure Revolution, as well as a Realtor, real estate investor, national speaker and trainer. Joe was our guest during a recent webinar—a special "Secrets of Top Selling Agents" event for RE Technology readers. He not only shared techniques, tips, and tricks to beat your competition to the first contact, but he also outlined some of the new lead generation models—like iBuyers and referral networks—that are pushing their way onto the real estate scene. Webinar attendees got in-depth insight into three resources and strategies for leveling the playing field and generating your own leads. Want to get these insights for yourself? Watch the recorded webinar below! Webinar Guests Joe Sesso, Executive Director of Sales at Homes.com, Realtor, real estate author, speaker, trainer, and investor Moderator: Marilyn Wilson, Co-founder and President, RE Technology Video Timeline 0:00 - Moderator Marilyn Wilson introduces the topic and panelists. 1:25 - Joe Sesso talks about how "speed to lead" is critical to lead conversion. 3:25 - Joe offers an overview of the Referral Network lead gen model. 5:40 - Joe outlines the iBuyer lead gen model. 8:19 - Three ways to own your leads. 11:56 - Resource #1: Lead generation sources 22:38 - Resource #2: Lead conversion strategy 35:07 - Resource #3: Your website 53:35 - The keys to beating your competition every time. 54:15 - How to fill your pipeline with more leads from other peoples' listings. 55:50 - How to get a free SEO website audit from Homes.com. 56:35 - Question and answer segment. Next Steps Learn more about Homes.com Local Connect Claim your free website SEO audit by contacting [email protected] Register for our next webinar, Do you fear anonymous reviews? Take back control of your online profile today.
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WATCH: Growing Your Brand with a Real Estate CRM
There are a lot of misconceptions about what a brand is. For starters, it's not your logo or your website design. So what is a personal real estate brand and your can you build yours? That's what we explored in a webinar last week. A brand is, first and foremost, all about how you can serve your clients and sphere of influence. "The more you have a regular, consistent flow of communication, education, insight, counsel that you provide to your sphere, the better your own personal brand becomes," says webinar moderator Marilyn Wilson. "[Your] CRM can become a guide to helping your create your own brand." That's right—your CRM can be an important tool in building your visibility and influence with your sphere. In this webinar, Rich Gaasenbeek of IXACT Contact shows us how your CRM and marketing automation system can help you build your brand through regular, consistent communication across multiple marketing channels. Watch the recorded webinar below to find out more (and how to claim an exclusive FREE offer from IXACT Contact)!
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WATCH: Win Over Sellers and Close More Listings with This Tech Tool
From wowing sellers during listing presentations, to increasing sight-unseen offers, to increasing your speed to market, there's a marketing technology that can turbocharge essential aspects of your business. We're talking about 3D virtual tours--and during a recent webinar, we took an exhaustive look at all they have to offer. We were joined by representatives from Amy Kite Realty, who gave us first-hand insight into how their business is winning new clients and closing deals faster, thanks to Matterport. If you missed the webinar, no worries. We recorded it for you! Check out the video (and our notes) below:
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