Unlock the Secret to Keeping Clients

Welcome back to our "Tips and Tricks Tuesday" series, which highlights articles around a monthly theme. October's theme is "Never Lose Another Client." Read on for tips and tricks on maintaining long-term relationships with your clients:

In the competitive world of real estate, keeping clients happy and loyal is essential. Rental Beast offers tools to help you maintain strong client relationships and reduce the risk of losing them:

Swift Lead Responses

Client retention often hinges on how quickly you respond to inquiries. If you respond to a new lead within the first minute, your likelihood of contacting them increases by over 200%. Having an automatic lead response system set up to dispatch an email as soon as a lead enters your pipeline is critical. Rental Beast users can set up a customizable rapid response using the client communications tool to improve the chances of retaining clients. You can also set up reminders and be CC'd to ensure you stay on top of contacting leads.

Tailored Qualification Questions

Qualifying your lead as soon as they come in helps understand a client's needs, which is the foundation of exceptional service. You can proactively guide them toward the ideal property or determine if they qualify as a buyer, giving them confidence in your abilities as a real estate professional and strengthening your client-agent relationship. The Rental Beast client communications system lets you send a qualifying questionnaire to the lead as soon as they come through, allowing you to determine the best path forward for your first contact. It also allows you to take notes and keep a digital record of past communications so you don't have to track them manually, saving you time and money.

Lease Renewals That Work for You

Staying on top of lease renewals allows you to reconnect with the renter and the property owner. If your client is not renewing their lease, you can help them find a new place and the property owner find a new renter. According to a report by the National Association of REALTORS®, 89% of homebuyers would use their agent again or recommend them to others. By maintaining relationships with those renters, once the lease renewal date comes around, it may be time to buy a home, giving you the perfect opportunity to check in with them. Adding your clients and their lease dates to the Rental Beast platform sets you up for automatic reminders and success.

Start using Rental Beast today to refine your client retention strategies and witness its positive impact on your real estate business.