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Tech Helpline

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Provide Unlimited Tech Support For Your Agents

At a Price You Can Afford


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Tech Helpline is the premier tech support service for real estate professionals. Once an organization partners with Tech Helpline, their members or agents may call Tech Helpline's expert analysts to troubleshoot issues with computers, mobile devices, printers, scanners, emails, web browsers and more. Support is available via private-labeled, toll-free numbers, email and chat.

Tech Helpline provides unlimited, technology support to more than 500,000 members of MLSs and REALTOR® associations throughout North America. Select brokerages have also chosen Tech Helpline to provide tech support to their agents.


Tech Helpline's sister service, Form Simplicity, is a transaction solution simplifying the paperless process. Tech Helpline and Form Simplicity are owned and operated by Florida Realtors® in Orlando, Florida.



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Combating the Weakest Link of Online Marketing
We all have heard the saying; you are only as strong as your weakest link. The way we get the most impact on performance is to focus on fixing the weakest link of any given process. The Internet is used more often today than ever and it is the first stop for most prospective home buyers. While we are getting quite good at getting a larger web audience there are a lot of missed opportunities. Converting web shoppers into live prospect is without a doubt the Internet's weakest link. Getting more buyers to your site is great but getting more of these web shoppers in conversation with the sales team is how more sales will be generated. Without connecting with these prospective buyers your chances of selling them a home are zero. When a web shopper enters your site it is critical to be able to capture that shopper's attention and convert as many of them as possible into
How To: Shorten Response Time and Convert More Leads
Studies have shown that, the more time elapses between receiving a lead and following up on a lead, the less likely that lead will convert to a sale. In fact, research indicates that increments as small as 5 minutes can make a big difference in lead conversion. If you think about it, it's easy to understand why. You have only to look at your own life for
Appointment Scheduling, Simplified
Selling properties or helping your buyers find a property is all about showings. After all, real estate isn't generally something people buy sight-unseen. The logistics of scheduling these appointments is tedious and can significantly siphon away time that could be spent on other important tasks in buying or selling a home. One of the solutions available to help simplify and improve this process is eShowings. I sat down with Jay Lantz, National Sales Director, to learn more about the tools available from eShowings, particularly Show It Now – a tool that is free to MLSs and agents. A Trusted Partner In an industry where technology is often a "flash in the pan," eShowings has been in business for 14 years. They have established relationships with MLSs in 38 states, but serve real estate professionals in all 50 states. This experience and the relationships they have formed give them an edge in supporting the real estate community. How Does eShowings Help Agents? Basically, eShowings helps with appointment scheduling. Their goal is to improve the process for both the listing agent and the buyer's agent. They accomplish this through: Call centers Software With eShowings, an appointment can be made online or over the phone. The call centers are what you want and expect – professionally-staffed, available 365 days a year. The software is where things get more interesting from our perspective. Let's look at one example: Show It