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Advanced Office Solution (AOS) Call Center by REAOS
Real Estate Advanced Office Solution (REAOS) provides an Advanced Office Solution (AOS) Call Center service to brokerages and MLSs. A call center provides office support around the clock  for organizations looking to connect with leads 24/7.  After hours phone calls can still be answered, and issues addressed with a call center service. This Call Center assists real estate firm in managing all showing request calls.  This service was designed to reduce operational costs. The AOS Call Center is equipped with technologies to serve the showing agents, owners and real estate firm. REAOS’ call center has been doing business with real estate companies for more than 20 years with 24 hour service / 7 days a week service.
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Better Voicemail
Just drag the features you want, and drop them into place! Creating a voicemail system that works for you couldn't be any easier! Voicemail transcripts save you time when relaying information to other team members and assistants. Transcripts can easily be imported into your CRM. We replace the voicemail for your existing cell phone, so you don't have to give out another number! Your mobile phone number is important to your professional identity. Better Voicemail keeps your missed calls from turning into missed opportunities by capturing call information. We provide valuable information in our app on every call that you are unable to answer, even if the caller does not leave a message! You can make your Better Voicemail system play alternate greetings to first time callers or to specific contact groups. You can route calls to other team members based on who is calling, or the time of day. Calls can be automatically forwarded to team members when you can't answer your phone. Team members can share a voicemail inbox so calls can be responded to faster. Automatically creating CRM contacts when you miss a call from a new person is easy! We add a contact note each time you miss a call and include the voicemail transcription and call tags. When you are rushing between appointments, or in and out of meetings, you don’t have to spend your time going through every voicemail and listening to long-winded messages. The Better Voicemail Online Wizard lets you apply customized "tags" to calls based on what the caller did in your voicemail. These tags let you quickly see what the call was about before even listening to (or reading) the message. Better Voicemail enables you to showcase your brand by sending the caller a text message with information about your company or products, or by creating a menu that lets the caller find answers to the questions they may have. Greet your callers with something more than just "leave me a message...beeep". With our customization tool, you can create a menu that lets callers find the information about the company or specific products or services that they need. We provide consistent audio and text branding across all team members. When you find yourself needing to reference a lead from a few weeks ago, your carrier voicemail is typically useless. Because Better Voicemail is cloud based, all of your voicemails are automatically archived for you. You never run out of space and all of your voicemails are accessible from any web enabled device. When you can't answer your phone, why worry that you're missing an important call? Better Voicemail gives you assurance that callers are getting the information they need. Your brand will be reinforced even when you can't answer the phone. Having access to your voicemails via the web, means that you do not need to have access to your mobile phone to see or manage your missed calls. Provides Intelligent NotificationsWe tag your voicemails based on what the caller does after you miss a call. We send you a notification listing these tags so you immediately have an idea of what the call was about.
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CallAction
CallAction is a mobile web application to automate the tracking and engagement of inbound calls across all marketing channels. Users can instantly create a local or toll-free phone number for each marketing channels to automatically track every inbound call. Tracking can be monitored via a call reporting dashboard, where users can view channel and campaign analytics, and more. Inbound calls are saved to a secure cloud-hosted database and appended in real-time with caller information aggregated from a consumer profile database. Users can view caller details and demographics, export caller records to a CRM, as well as add notes and contact data. Missed calls are automatically responded to via an intelligent SMS automation system designed engage callers.
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ConnecTel by iHOUSEweb
iHOUSEweb’s ConnecTel service provides real estate agents with an 800 phone number, unique to the agent and their listings. When interested buyers pass For Sale signs and call your advertised 800 number, they are met with a vocal recording describing the listing. It then takes the caller through a number of homebuyer options including the option to connect directly to your office, home or cell phone. They can then leave a voicemail, listen to another description, request a fax flyer, or hang up. If they do decide to hang up you will be instantly notified via email or text message with callback information. This technology offers unlimited call forwarding. ConnecTel offers a toll-free number, the ability to make your listing information available around the clock, a guarantee to capture 100% of your leads both day and night, immediate notification about any call received, custom call forwarding, and an ad-tracking feature which helps to track your marketing effectiveness. This technology also allows any caller to have the opportunity to have a flyer faxed back to them. Included in this package are three free double-sided sign riders complete with your toll-free number printed on them. You will also get full customer support, and a voicemail system.
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Tech Helpline by Form Simplicity
Provide Unlimited Tech Support For Your Agents At a Price You Can Afford Tech Helpline is the premier tech support service for real estate professionals. Once an organization partners with Tech Helpline, their members or agents may call Tech Helpline's expert analysts to troubleshoot issues with computers, mobile devices, printers, scanners, emails, web browsers and more. Support is available via private-labeled, toll-freenumbers, email and online chat. Tech Helpline provides unlimited, technology support to more than 600,000 members of MLSs and REALTOR® associations throughout North America. Select brokerages have also chosen Tech Helpline to provide tech support to their agents. Tech Helpline's sister service, Form Simplicity, is a transaction solution simplifying the paperless process. Tech Helpline and Form Simplicity are owned and operated by Florida Realtors® in Orlando, Florida.
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TribusVoice
TribusVoice is a solution for agents and brokers on-the-go. In today's fast paced buisness world, many of those working in Real Estate spend less time at their desks which can be problematic since the office phone is not portable. Instead of having brokerages invest money into unnecessary telecommunications, Tribus offers a solution that routes incoming calls to your office directly to your cell phone. This VOIP solution offers crystal clear call quality and works directly with each agent’s cell phone. Additional features of TribusVoice include: Full Cloud Based PBX Port Your Current Numbers Instant New Number Creation (get local numbers anywhere or a toll free number) Virtual Receptionist To Answer Your Calls 24×7 Instant Lead Routing / Dial By Name or Spoken Voice Track Advertising Effectiveness – Print / Google Ads / Organic SEO Keywords Give Each Agent / Office Their Own Number Forward Calls To Landlines or Cell Phones Integrated with TribusCRM - Calls Are Logged In The CRM
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