New, enhanced Appointment Center by ShowingTime+ combines personal showing service with powerful data and reporting tools
This streamlined software package helps agents save time, which they can reinvest in their business to help them win in any market
SEATTLE, June 8, 2023 -- An unpredictable housing market means real estate agents need tools they can count on to navigate changes and grow their business. Now available nationwide, the new Appointment Center by ShowingTime+℠ is a software package that offers more tools at a lower price to create everyday value and help agents and brokers succeed.
According to ShowingTime+ research, agents value efficiency and time savings above all else when determining which tools to use in their business. The Appointment Center by ShowingTime+ enables agents to streamline their business so they can focus on delivering client experiences that lead to more business.
For just $15 per month, agents gain access to key products and reports that help them efficiently determine pricing strategy and simplify showing and offer management for their listings. The Appointment Center by ShowingTime+ includes around-the-clock support from experienced Appointment Center specialists, Offer Manager for simple communication between parties, the Target Market Analysis Report to help set the right list price, and the Pricing Benchmark Report to adjust list price when needed.
Appointment Center
The Appointment Center acts as a busy agent's virtual assistant, answering calls requesting showings in 20 seconds on average. This gives agents direct and immediate scheduling support that frees them from the tedious back-and-forth of setting showing appointments. Appointment Center specialists are ShowingTime+ employees trained to support agents 24 hours a day, 365 days a year, so that a listing agent's business appears to be open at all times and buyers' agents can make showing requests whenever it works best for them and their clients.
Offer Manager
ShowingTime+'s Offer Manager, available in select markets, is a productivity and organizational tool that simplifies communication between listing agents, sellers and buyers' agents during the offer process. Fully integrated within ShowingTime's scheduling platform, Offer Manager enables listing agents to send a professionally formatted side-by-side comparison of all offers received on a home to a seller, from a phone or laptop, all in about 30 seconds.
Target Market Analysis
Buyers and sellers alike count on their real estate agent for local market expertise, with 74% of sellers and 76% of buyers saying that an agent who has local market and neighborhood knowledge is very or extremely important. Leveraging multiple-listing-service-wide pricing comparison charts, the Target Market Analysis report gives agents a full view of the price ranges that are generating the most showings in their market, so agents can pinpoint the perfect list price to bring in offers. This helps their clients avoid being among the roughly 1 in every 5 sellers this year who has had a price cut.
Pricing Benchmark Report
If the time comes for a price reduction conversation, agents can leverage the Pricing Benchmark Report to help explain why their client's listing is sitting on the market longer than the neighbor's house down the street. The Pricing Benchmark Report highlights how a listing compares to the competition and enables agents to see their listing's relative pricing, showing activity, days on market and more. This report is available in select markets.
Together, the Target Market Analysis and the Pricing Benchmark Report combine listing data with robust showing information exclusively available through ShowingTime+ to help agents give their sellers a competitive edge.
"Tougher times mean that every dollar an agent spends toward their business counts," said Mike Lane, vice president of sales and industry affairs for ShowingTime+. "We want to give agents tools that save them time and money, while helping them build the trust with their clients that is key to getting more referrals and more business."
Agents and brokers who take advantage of Appointment Center will also soon enjoy ShowingTime's next-generation app and user experience. Launching later this summer, this new experience will feature streamlined appointment booking, an offline mode so agents never miss instructions because of poor connectivity, new calendar views and more — all with a responsive design that is simple, adaptable and intuitive to empower agents to streamline their workflows and manage their appointments more efficiently.
These tools build on the more than 20 years of experience, trust and leading customer service that agents know and expect from the ShowingTime+ product suite. The new and improved Appointment Center by ShowingTime+ is available today to all new and existing customers. Customers can access the new Appointment Center features in their ShowingTime app.
About ShowingTime+
ShowingTime+℠ is modernizing real estate for the benefit of all agents, brokers and multiple listing services (MLSs). A brand of Zillow Group, Inc. (NASDAQ: Z and ZG), ShowingTime+ provides products and services to help real estate professionals streamline their businesses and deliver elevated experiences to their customers.
The ShowingTime+ technology suite includes ShowingTime®, dotloop®, Bridge Interactive®, and Listing Media Services. ShowingTime+ products are used by hundreds of MLSs representing more than 1 million real estate professionals across the U.S. and Canada.
About Zillow Group
Zillow Group, Inc. (NASDAQ: Z and ZG) is reimagining real estate to make home a reality for more and more people. As the most visited real estate website in the United States, Zillow and its affiliates help people find and get the home they want by connecting them with digital solutions, great partners, and easier buying, selling, financing and renting experiences.
Zillow Group's affiliates, subsidiaries and brands include Zillow®; Zillow Premier Agent®; Zillow Home Loans℠; Zillow Closing Services℠; Trulia®; Out East®; StreetEasy®; HotPads®; and ShowingTime+℠, which includes ShowingTime®, Bridge Interactive®, and dotloop®.
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RETECHNOLOGY PREMIUM MARKETPLACE RELATED PRODUCTS | WEBINARS | SPECIAL OFFERS
Renters Can Now Instantly Book Apartment Tours on Zillow
Zillow is improving the challenging tour-scheduling process by enabling renters to automatically schedule tours in the same way they book restaurant reservations
SEATTLE, Jan. 23, 2023 -- Zillow today announced a convenient feature which enables renters to book an apartment tour online, making the once-cumbersome process as simple as booking a restaurant reservation.
More than two-thirds (71%) of recent renters reported taking up to four in-person tours, according to Zillow's 2022 Consumer Housing Trends Report. In 2021, 58% of recent renters said they preferred to schedule in-person tours online. Zillow is now allowing apartment shoppers to do just that – scheduling tours instantly, online, without the hassle and delay of having to get in touch with someone directly.
With automated tour scheduling, renters are assured that they will see the apartment they're interested in at a time that works in their busy schedule, without needing to wait for a response from a property manager. Renters also receive automated email and text reminders for their appointment time.
"Touring is a major milestone in the journey of finding a rental, and it's due for innovation," says Michael Sherman, vice president of Zillow Rentals. "Allowing renters to instantly book a tour removes barriers and delivers a more seamless and convenient experience for renters and property managers. Freeing up the time it takes to coordinate schedules allows renters to focus on finding their perfect place without worrying about when they'll get a chance to see it, and gives property managers valuable time back for other important tasks."
Renters can now directly book tours for listings at more than 2,600 apartment buildings on Zillow, and more properties are continually adopting the technology. This functionality is made possible through Zillow's integrations with Knock® CRM and Funnel Leasing®, two leading leasing and customer relationship management platforms used by multifamily properties across the country. And soon, renters will be able to specify the type of tour they want to take (in-person, self-guided or a live virtual tour) when booking.
Along with the ability to instantly book apartment tours on Zillow Rentals, the No. 1 most-visited rental network[1], renters can take advantage of other free features available now to help streamline the process. By creating a Zillow Renter Profile, renters can more quickly put their best foot forward and potentially expedite the screening process. And even before they schedule the in-person tour, renters can take an immersive virtual tour of a property using Zillow 3D Home tours to help them make a decision about which properties are worth touring in-person, and get them into their next home faster and more confidently.
About Zillow Group
Zillow Group, Inc. (NASDAQ: Z and ZG) is reimagining real estate to make it easier to unlock life's next chapter. As the most visited real estate website in the United States, Zillow® and its affiliates offer customers an on-demand experience for selling, buying, renting, or financing with transparency and ease.
Zillow Group's affiliates and subsidiaries include Zillow®; Zillow Premier Agent®; Zillow Home Loans™; Zillow Closing Services™; Trulia®; Out East®; StreetEasy®; HotPads®; and ShowingTime+℠, which houses ShowingTime®, Bridge Interactive®, dotloop® and interactive floor plans. Zillow Home Loans, LLC is an Equal Housing Lender, NMLS #10287 (www.nmlsconsumeraccess.org).
About Knock
Knock®, a RealPage Company, offers an integrated suite of front office technology that provides multifamily owners and operators with the levers they need to more profitably acquire and retain high-value, long-term residents. Knock CRM empowers leasing teams with tools to accelerate successful leasing and renewal outcomes, provides marketers the data to optimize spend, and ensures executives have the business intelligence and insights needed to outperform their competitors. Learn more at www.knockcrm.com.
About Funnel
Funnel exists so multifamily operators don't have to pick between antiquated monopolies or single solution challengers. After decades of the status quo, operators are no more efficient, and renters still dread the process of leasing an apartment. We fixed that with an independently-owned platform that turns the entire business model on its head. Renter Management Software is a new category of connected tools built around the renter. The software delivers a consistent, connected experience from the initial inquiry through years of renewals. All this while simultaneously saving operators quantifiable money through the smaller, and happier teams that only a renter-centric platform can enable.
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Home showing traffic continues to decline, still remains above pre-pandemic norms
Buyer foot traffic decreased from last month and last year amid higher mortgage rates and continued inventory challenges, according to the latest data from ShowingTime
CHICAGO, Oct. 27, 2022 – Home showing traffic continued its decline in September, according to the latest data from the ShowingTime Showing Index®.
Affordability remains a major challenge for home shoppers, despite recent moderate price declines and an increase in the number of homes for sale from this time last year. Mortgage affordability challenges combined with normal seasonal slowdown — showing traffic is down 7% from last month, in line with previous years — mean fewer buyers are engaging in home showings.
"In addition to the regular seasonal slowdown we would expect, buyers who can't overcome affordability challenges are opting out of the market and contributing to the fewer showings we saw in September," said Mike Lane, vice president of sales and industry for ShowingTime+.
A majority of listings averaged between four and nine showings. The number of markets that saw increases in the number of showings per listing fell from 70 to 14, with buyers seeing less competition and enjoying more time and options. Among these markets were Boise and San Francisco, which both saw 3% increases in showings per listing month over month.
All regions and the U.S. as a whole saw monthly and yearly declines in showing traffic. The Midwest and Northeast regions saw year-over-year declines of 11.2% and 10.1%, respectively. The South is down 27% from last year, while the Western region again led all regions in year-over-year declines, with a drop of 45%. The West and South are home to previous red-hot pandemic markets, including Seattle, Denver, Austin and Phoenix.
"At inflection points like this, while it's difficult to forecast what will happen, we continue to believe that fall showing activity remains a leading indicator of spring market conditions. September's data hints at inventory challenges continuing into next year," Lane said.
About ShowingTime
ShowingTime® is an industry leader in home touring technology and part of the ShowingTime+™ technology suite. ShowingTime+ is a Zillow Group, Inc. brand. ShowingTime's technology and services simplify the tour scheduling process for buyers, sellers and agents across the industry. ShowingTime products are used in hundreds of MLSs representing more than 1 million real estate professionals across the U.S. and Canada.
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Showing Activity Continues to Slow Nationwide in May as Fewer Buyers Compete for Listings
The U.S. saw an average drop in buyer traffic of 18.2% year over year in May according to data from ShowingTime, with 35 markets recording double-digit showings per listing compared to 104 last May. For the third consecutive month, traffic was busiest in Burlington, Vt., and Bloomington-Normal, Ill.
CHICAGO, June 30, 2022 -- May home showing traffic slowed again year-over-year throughout the U.S., with just 35 markets recording double-digit showings per listing, and the latest data shows a sea change in which markets are the most popular. That's according to ShowingTime, one of the residential real estate industry's leading technology providers of showing management and market statistics.
The smallest drop was in the Northeast, according to the ShowingTime Showing Index®, where its 13.3% decline was relatively modest compared to the other regions: the Midwest was down 15.1% year over year, the South was off 22.2% while the West's 45.3% decline in buyer activity was the most significant. Overall, the U.S. recorded an 18.2% downturn in activity in May.
Notably, the perennial leaders in buyer activity over most of the past year – Denver and Seattle – both fell out of the top 25 busiest markets, with each averaging around 10 showings per listing, breaking a streak that began in early 2021. The slowdown continued a trend that began this spring, ending what had been a months-long streak of year-over-year growth in buyer activity across the U.S.
During that earlier stretch, the number of markets recording double-digit showings per listing regularly reached triple digits. Though activity has slowed, Burlington, Vt., with 15.80 showings per listing and Bloomington-Normal, Ill., with 12.39 remained at the top of the list, with both also recording year-over-year increases in buyer traffic. Bridgeport, Conn. and Cleveland, Ohio were close behind, with Richmond, Va.; Akron, Ohio; Rochester, N.Y.; and Hartford, Conn. also recording double-digit showings per listing.
"Showing activity continues to be at levels lower than we're used to seeing at this time of year, pointing to a market in transition," said ShowingTime Vice President and General Manager Michael Lane. "Following the surge in mortgage rates, it's reasonable to expect that showing activity will continue to ease, especially when compared to last year's historic numbers."
The ShowingTime Showing Index is compiled using data from more than six million property showings scheduled across the country each month on listings using ShowingTime products and services. It tracks the average number of appointments received on active listings during the month.
About ShowingTime
ShowingTime is an industry leader in home touring technology and a proud affiliate of Zillow Group, Inc. ShowingTime's technology and services simplify the tour scheduling process for buyers, sellers and agents across the industry. ShowingTime products are used in hundreds of MLSs representing more than one million real estate professionals across the U.S. and Canada.
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121 Markets Nationwide See Double-Digit Home Showings Per Listing in March
Among the 25 busiest markets, Bloomington-Normal, Ill., at 63% and Burlington, Vt., at 41% recorded the largest year-over-year increases in showing activity, joining perennial leaders Denver and Seattle as the nation’s three busiest markets for showings
CHICAGO, Apr. 28, 2022 -- The number of markets seeing double-digit showings per listing jumped 46% in the past two months as buyer demand continues to outpace slightly rising inventory, according to the latest data from ShowingTime, one of the residential real estate industry’s leading technology providers of showing management and market stats. That's despite March seeing a slight slowdown in showing traffic nationwide compared to last year’s unprecedented numbers.
March’s showing activity stands in contrast to March 2021’s torrid pace, in which each of the four regions in the U.S. saw year-over-year growth in foot traffic of at least 40%. The 25 busiest individual markets averaged more than 16 showings per listing, including Burlington, Vt.; Bridgeport, Conn.; Fort Collins, Colo.; and Bloomington-Normal, Ill. The growth in the number of markets with double-digit showings jumped from 83 in January to 109 in February and 121 markets in March of this year.
"We are sensing a slight slowdown in the Western region of the U.S. in year-over-year Showing Index values, although there is still very strong activity," said ShowingTime Vice President and General Manager Michael Lane. "The demand per listing is still at historically unprecedented levels, but for the first time in the last 12 months it is neutral."
The ShowingTime Showing Index is compiled using data from more than six million property showings scheduled across the country each month on listings using ShowingTime products and services. It tracks the average number of appointments received on active listings during the month.
By region, the Midwest’s 5.9% year-over-year increase in showings per listing led the country, while demand in the South was flat compared to March 2021. The Northeast dropped slightly by 0.9%, with the West’s 18.5% year-over-year dip in traffic marking the third consecutive month the region has recorded a decline, attributable in large part to its heavy activity in March 2021.
About ShowingTime
ShowingTime is an industry leader in home touring technology and a proud affiliate of Zillow Group, Inc. ShowingTime’s technology and services simplify the tour scheduling process for buyers, sellers and agents across the industry. ShowingTime products are used in hundreds of MLSs representing more than one million real estate professionals across the U.S. and Canada.
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ShowingTime Data Reveals Impressive Year-Over-Year Demand Across the U.S. as Holiday Home Showing Traffic Heats Up
Led again by Seattle, listings in 13 markets across the country averaged double-digit showings
CHICAGO, Dec. 21, 2021 -- The latest data from ShowingTime, the residential real estate industry's leading showing management and market stats technology provider, shows that home buyers continued aggressively shopping for homes throughout most of the U.S. in November, driving year-over-year gains in home showings in all regions according to the latest data from the ShowingTime Showing Index®.
Seattle once again led all markets, averaging nearly 15 showings per listing, and was closely followed by Denver, which averaged 13 showings per listing. Orlando, Fla. was next with 12 showings per listing, and four more Florida cities – Miami, Port St. Lucie, Tampa and Sarasota – all averaged double-digit showings per listing. Burlington, Vt., Salt Lake City, Dallas, Manchester, N.H., Boulder, Colo. and Bridgeport, Conn. rounded out the list of top markets.
"Showings traditionally lag during the holiday season, but the data we're seeing tells us that buyer demand remains strong," said ShowingTime Vice President & General Manager Michael Lane. "The fact that every region showed a year-over-year increase indicates that buyers are undeterred by the approaching holidays. It speaks to their desire to keep searching for their next home."
Both the Midwest and Northeast regions saw 14 percent increases in year-over-year showing activity, with the South's 13.6 percent growth close behind. The West saw a more modest 3 percent boost in activity, with the U.S. overall seeing an increase of 12.5 percent in November. Of the cities on the list with double-digit showings, only Manchester, N.H. recorded a year-over-year decline in buyer activity.
The ShowingTime Showing Index is compiled using data from more than six million property showings scheduled across the country each month on listings using ShowingTime products and services. It tracks the average number of appointments received on active listings during the month.
About ShowingTime
ShowingTime is the industry leader in home touring technology and a proud affiliate of Zillow Group, Inc. ShowingTime's technology and services simplify the tour scheduling process for buyers, sellers and agents across the industry. ShowingTime products are used in hundreds of MLSs representing more than one million real estate professionals across the U.S. and Canada.
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NEW: The Benefits of Homesnap Showings for Buyer's Agents
By now, we hope you've heard the good news: Homesnap Showings is now included as part of Homesnap Pro, available for FREE to agents nationwide as an MLS benefit.
We've already covered how Homesnap Showings is a boon to listing agents, but we built this one-stop showing management technology with buyer's agents in mind, too. As a buyer's agent, you have specific challenges and needs — namely, going above-and-beyond to help your clients find their new home. With Homesnap Showings, being a buyer's agent becomes easier for you and buying a home becomes more enjoyable for your clients.
For agents looking for a one-stop showings management tool that improves their clients' experience, Homesnap Showings offers five primary benefits:
Instant bookings: See available times and book them in a single click.
Seamless agent communication: Connect with listing agents seamlessly via Homesnap Messages.
Customized itineraries: Compile all your showings — across different showing management tools — in one place.
Smart routing: Get an optimized route mapped out for your day of showings.
Easy feedback: Fill out feedback forms and let the listing agent know how interested you are in the property.
1. Instant bookings
Homesnap Showings eliminates the time-consuming need to make calls or wait to schedule a showing. If you find a time that works for you and your client, instantly book it. All available showing times are preset by the listing agent for you to select. If the property requires approval before the showing can be booked, the listing agent will be immediately notified upon your submission request. Better yet, Homesnap Showings will hold the calendar reservation even before approval to avoid double bookings.
2. Seamless agent communication
With Homesnap Messages, Showings keeps agents in-the-know. Once you submit your request, the listing agent will receive a notification — and as soon as they approve your request, you will be informed immediately!
Life can be messy. If you have an issue, need to reschedule, or just have a quick question, you can use Homesnap Messages to send the listing agent a note directly within the app.
3. Customized itineraries
Plan the optimal day for a buyer. With itineraries, you customize the best experience for your client. Whether you plan a day to see 1 property or 10 properties, you have full control over your itinerary, even if one of the properties on your itinerary is managed with a different showing management tool.
Your whole schedule, access details, and agent contact info will be in one place. Share the day you planned with your client, and add non-showing related stops such as getting coffee or lunch to design a wonderful experience for your client.
4. Smart routing
Once you've built your itinerary and booked your showings, Homesnap Showings will automatically map out the best route to take. You can adjust and set the path you wish to take and share it with your client.
5. Easier feedback, better client collaboration
Within your itinerary dashboard, you can access easy-to-use feedback forms to let the listing agent know how your client felt about the property.
Once your showing ends, you will receive automatic notifications that give you the option to work with your client and provide comments or interest level in the property — making it more likely your client will receive a call back about properties they're actually interested in.
Check out our Homesnap Showings dashboard and experience first-hand how Showings improves buyers' agents performance and client satisfaction.
To view the original post, visit the Homesnap blog.
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During a Frenzied 2021 Market, Busy Real Estate Agents Processed More than 120,000 Offers Using ShowingTime's Offer Management Platform
ShowingTime also announced igloohome joined its Premier Lock Vendor program, a program that provides additional integration features for lockbox vendors with Bluetooth capabilities
CHICAGO -- ShowingTime, the residential real estate industry's leading showing management and market stats technology provider, reported that its Offer Manager platform, used by listing agents and buyer's agents across North America, helped them manage more than 120,000 offers during the real estate industry's multiple-offer frenzy of the past year.
Offer Manager provides agents with an experience that is intuitive, presenting a ‘submit an offer' button that can be used from any device. It reduces the number of panic-laden "Did you get my offer?" calls, emails and text messages between agents, and instead infuses clarity into one of the many challenging tasks real estate agents face: communicating clearly with each other about offers.
"Before Offer Manager, it was the 'Wild West' – agents were inundated with multiple modes of offers, including faxes, emails and even text messages with pictures of offers," said Michael Barbaro, broker/owner at Huntsman, Meade & Partners Comp in New Haven, Conn. "Some people didn't even follow up, so if you weren't expecting their offer and you didn't know to look for it, and you're fielding another 15+ other offers, it could just be overlooked. The lack of a system was the worst possible scenario for the industry."
"Delays often result from communication barriers between agents, leading to confusion on the status of offers while essential documentation can easily be misplaced," said ShowingTime President Michael Lane. "With Offer Manager, listing agents and buyer's agents have a full view of the status of an offer from start to finish, all from within the interface of their existing ShowingTime showing management service. The same philosophy that has guided the development of our showing management products was in place here: provide agents with a streamlined process that will pay dividends in efficiency and productivity to fuel their growth."
Offer Manager works in parallel with ShowingTime's 'schedule a showing' process and is deployed MLS-wide in many U.S. and Canadian markets. A version for brokers, teams and individual agents, Offer Manager Premium, is also available.
"We received so many offers at the end of 2020 and the beginning of 2021 that it was beginning to put a strain on our admin staff and we clearly needed a solution," said Joe Kipping of Keller Williams Tampa Bay Home Team. "Before Offer Manager, all offer management would be done with an email inbox, a spreadsheet and Google Drive. Now, I can view the offer quickly and I know the buyer's agent will be sent a notification letting them know the offer was received, saving me a lot of time."
MLSs in Mississippi, Nevada and North Carolina are rolling out the product for members, while multiple offices, teams and agents have signed up for Offer Manager Premium.
In addition, the company announced that igloohome, the consumer brand under igloocompany, joined its Premier Lock Vendor program. They provide agents with smart lockboxes for hassle-free home access and Bluetooth® technology to provide one-tap access.
"We're pleased to be a ShowingTime Premier Lock vendor," said igloocompany CEO and Founder Anthony Chow. "We share a common desire to facilitate easier, safer access to homes."
About ShowingTime
ShowingTime is the residential real estate industry's leading showing management and market stats technology provider, with more than 1.5 million active listings subscribed to its services. Its products are used in more than 370 Multiple Listing Services representing 1.4 million real estate professionals across Canada and the U.S. For more information, visit www.showingtime.com.
About igloocompany
igloocompany is the market leading smart access solution provider. The company operates a consumer line of business branded igloohome and an enterprise-focused line under iglooworks. With igloohome smart locks, consumers can grant time-sensitive access to their properties remotely leveraging on their unique technology - algoPIN™. iglooworks offers businesses a suite of solutions for remote monitoring and management of access for property and infrastructure management. Currently headquartered in Singapore, it has 13 regional offices including a U.S. presence in Texas. For more information, visit www.igloocompany.co.
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Unusual Decline in Showings Reported for May Compared to April, Although Buyer Activity Remains at an All-time High Per Data from ShowingTime
113 markets – led again by Denver and Seattle – recorded double-digit showings per listing in May, down from 146 markets in April but still well ahead of last year's pace
CHICAGO - (June 22, 2021) -- ShowingTime, the residential real estate industry's leading showing management and market stats technology provider, found that although May buyer traffic declined compared to April, it remains elevated from the same time last year, according to the ShowingTime Showing Index®.
Of the 30 busiest markets for showings across the U.S., 28 recorded month-over-month declines from April. The exceptions were Orlando, Fla., and Raleigh, N.C., which were unchanged. Jackson, Tenn., bucked the trend, recording an 11 percent increase in the average number of showings per listing.
May's ebb in traffic suggests the U.S. residential real estate market is adjusting and stabilizing, as inventory levels begin to rise again.
"It's common for showing traffic to reach a high point in April and remain there for a couple of months," said ShowingTime President Michael Lane. "The unusual May decline doesn't take away from the fact that showings continue to be at an all-time high, with year-over-year traffic up nearly 65 percent in some regions of the country."
Showings increased 49.6 percent year-over-year in the U.S., with the Northeast region leading the way with a 63.5 percent increase compared to last May. It was followed closely by the West's increase of 60.5 percent, while the South increased 43.7 percent and the Midwest was up 40.7 percent year over year.
"Although showing traffic continues at a historic pace, we saw a substantial month-to-month decrease from April's levels," said ShowingTime Chief Analytics Officer Daniil Cherkasskiy. "As we stated last month, even if demand begins to weaken, we'll still be far from a buyer's market since the demand for real estate remains at an unprecedented level."
May marks the one-year point in which showing activity resumed in earnest after pandemic-induced drops. The infusion of additional inventory should come as a relief to buyers.
The ShowingTime Showing Index is compiled using data from more than six million property showings scheduled across the country each month on listings using ShowingTime products and services. The Showing Index tracks the average number of appointments received on active listings during the month.
About ShowingTime
ShowingTime is the residential real estate industry's leading showing management and market stats technology provider, with more than 1.5 million active listings subscribed to its services. Its products are used in 370 MLSs representing 1.4 million real estate professionals across the U.S. and Canada. Contact us at [email protected]
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Buyers Carry Momentum Into 2021, Led By a Record Number of Home Tours In Austin, Boulder, Denver and Seattle Per Data from ShowingTime
Double-digit showings per listing in 16 of the top 20 cities tracked, including Columbus and Akron, Ohio, Portland, Ore., Omaha, Neb., and Springfield, Mass.
CHICAGO - (February 23, 2021) -- ShowingTime, the residential real estate industry's leading showing management and market stats technology provider, reported that home shoppers carried their end-of-year showing activity momentum into January, with home tours across the country up 55.1 percent year-over-year as more listings came on the market in some metro areas.
"Austin, Boulder, Denver and Seattle all logged substantial month-over-month increases in showings," said ShowingTime President Michael Lane. "With a limited number of homes to see, showings per listing jumped to levels we’ve never seen before. Seattle recorded more than 26 showings per listing in January, Denver had 23 and Austin recorded 18 showings per listing. The nationwide average in the markets we track is eight showings per listing."
Other cities – including Ocean City, N.J., Madison, Wis., Salt Lake City, Utah and Columbus, Ohio – all recorded at least 70 percent increases in showings versus December.
"It's clear that buyers decided to come out in January instead of waiting until spring to shop for homes," Lane said. "While the winter storms that affected most of the country in February will have a downward impact and will be reflected in our next report, we expect to continue seeing big jumps in buyer activity once cities thaw out and more listings come on the market."
For the third consecutive month, the West Region experienced the most significant year-over-year increase in showing activity, with a jump of 90 percent. The other regions also recorded year-over-year increases, though at a slower pace than in December. The Midwest was up 57.3 percent, the Northeast 52.2 percent, and the South increased 51 percent.
"As anticipated, demand for real estate remains elevated and continues to be affected by low levels of inventory," said ShowingTime Chief Analytics Officer Daniil Cherkasskiy. "On average, each home is getting 50 percent or more requests this year compared to January of last year. As we head into the busy season, it’s likely we’ll push into even more extreme territory until the supply starts catching up with demand."
The ShowingTime Showing Index is compiled using data from more than six million property showings scheduled across the country each month on listings using ShowingTime products and services. The Showing Index tracks the average number of appointments received on active listings during the month.
About ShowingTime
ShowingTime is the residential real estate industry’s leading showing management and market stats technology provider, with more than 1.5 million active listings subscribed to its services. Its products are used in 370 MLSs representing 1.4 million real estate professionals across the U.S. and Canada. Contact us at [email protected]
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High Demand and Low Inventory Continue Streak of High Residential Showing Traffic in Cities and Metropolitan Areas of U.S.
Data from ShowingTime lists Seattle, Denver, Washington, D.C., Salt Lake City, Cleveland, Boston and Baltimore among the areas recording a high number of home showings in September CHICAGO - October 30, 2020 - ShowingTime, the residential real estate industry's leading showing management and market stats technology provider, found that showing traffic remained strong in large metropolitan areas, with Seattle, Denver, Washington, D.C., Salt Lake City, Boston and Baltimore recording high numbers of home showings during the month of September according to the company's Showing Index®. With low inventory and sustained buyer demand, traffic jumped 64.1 percent year-over-year nationwide. "All but one of the top 20 markets with the heaviest buyer traffic recorded double-digit showings per listing in September, well above the current U.S. average of six showings per listing," said Michael Lane, President of ShowingTime. "That number more than doubled in several markets from the same time last year, despite the pandemic."
Meanwhile, some communities along the beleaguered Gulf Coast – hit hard by Hurricane Laura at the end of August and Hurricane Delta in early October – experienced year-over-year declines in showings. Nevertheless, Louisiana is tracking ahead of 2019 figures for showing activity in what has proven to be a resilient real estate market.
"In September, we saw a normal seasonal slowdown of about 8 percent from August," said ShowingTime Chief Analytics Officer Daniil Cherkasskiy. "Due to much lower levels of available inventory, however, showing activity is still significantly above last year's values, a situation that is likely to persist through next May."
The Northeast Region saw a year-over-year increase in buyer traffic of 68.4 percent in September, marking the fourth consecutive month the region recorded the largest jump in showing activity. The West's 65.3 percent uptick followed, with the Midwest's 61.6 percent rise and the South's climb of 60.8 percent both close behind.
"The showing traffic data suggests that buyers and sellers alike are undeterred from completing their real estate transactions," added Lane. "It's clear that real estate professionals have made adjustments and increased their efforts to make the most of this market."
The ShowingTime Showing Index is compiled using data from more than six million property showings scheduled across the country each month on listings using ShowingTime products and services. The Showing Index tracks the average number of appointments received on active listings during the month.
To view the full report, visit showingtime.com/showingtime-showing-index/.
About ShowingTime
ShowingTime is the residential real estate industry's leading showing management and market stats technology provider, with more than 1.7 million active listings subscribed to its services. Its products are used in 370 MLSs representing one million real estate professionals across the U.S. and Canada. Contact us at [email protected]
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Historic Jump in Showing Activity Seen Nationwide as July Home Buyer Traffic Surges 60.7 Percent
Buyer Demand Continues to Outstrip Supply Following Third Consecutive Month of Increasing Showing Traffic
August 26, 2020 - Home buyer traffic jumped again in July, recording a 60.7 percent year-over-year increase in nationwide showing activity according to data from the ShowingTime Showing Index®.
It marked the third consecutive month of growing foot traffic in all four U.S. regions, a sign of the continued resilience of the U.S. residential real estate market and sustained buyer demand. The latest data from ShowingTime also reveal continued adoption of virtual showings, as the number of listings set up to allow both in-person and virtual appointments increased 28 percent in July.
"Multiple existing trends continued and were amplified in July as buyers competed for a dwindling supply of homes, pushing the level of competition and prices higher across all major regions of the U.S.," said ShowingTime Chief Analytics Officer Daniil Cherkasskiy. "Part of the imbalance can be attributed to the fact that potential sellers are not yet seeing the latest negotiated selling prices, which usually come out with a one-to-two-month delay.
"In previous years, July would be the month when real estate activity begins to slow down," Cherkasskiy said. "In 2020, July became the peak month of the delayed busy season. A glimpse at August trends also suggests that demand is staying at this high level and may continue to do so through at least September."
For the second consecutive month, the Northeast saw the most significant boost in year over year activity, with a 76.6 percent increase. The West followed, with a 56.7 percent jump, while the Midwest recorded a 52.1 percent increase and the South saw a 46.7 percent uptick.
"All indications point to sustained growth in buyer demand, and we're committed to helping agents meet it," said ShowingTime President Michael Lane. "The rate of agent adoption of ShowingTime LIVE Video continues to increase, which demonstrates its utility as a valuable tool to keep showings going when in-person showings aren't possible."
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from more than six million property showings scheduled across the country each month on listings using ShowingTime products and services, providing a benchmark to track buyer demand. Released monthly, the Showing Index tracks the average number of appointments received on active listings during the month. Localized MLS indices are also generated for select markets and are distributed to MLS and association leadership.
To view the full report, visit showingtime.com/showingtime-showing-index/.
About ShowingTime
ShowingTime is the residential real estate industry's leading showing management and market stats technology provider, with more than 1.7 million active listings subscribed to its services. Its showing products and services simplify the appointment scheduling process for real estate professionals, buyers and sellers, resulting in more showings, more feedback and more efficient sales. Its MarketStats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers, agents and other real estate companies, as well as a recruiting tool for brokers. ShowingTime products are used in 370 MLSs representing one million real estate professionals across the U.S. and Canada. For more information, contact us at [email protected]
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Planitar Adds Free Feature to Help Agents Conduct Virtual Showings
Kitchener, Canada, July 8, 2020 -- Planitar, the Canadian real estate tech company behind the iGUIDE, announced today that it released a free feature to help those buying and selling homes stay safe in light of the COVID-19 pandemic.
The company's iGUIDE technology already creates 3D tours of homes that buyers can tour virtually, without the risk of spreading germs. This new update will allow agents to guide home buyers through the tour together as if they were conducting an in-person tour. This screen-sharing technology showcases the virtual tour smoothly, so there's no interruptions or confusion over which feature participants are discussing. Home buyers will no longer have to choose between having the expert guidance of their agent and following safety protocols.
Planitar's VP of Sales and Marketing, Michael Vervena, says that, "For a Realtor, showing a property means communicating the best and most relevant information about that property to prospective buyers. iGUIDE Virtual Showing empowers Realtors to do that online. It connects people with the information they are looking for while maintaining the role and value of the Realtor to give guidance and advice."
Real estate agents can host the tour and invite their clients through text, email, or social media. They can then guide the tour and talk to their client through a compatible voice client such as Zoom, Facebook, Gotomeeting or Google Meet.
Planitar says that while the technology has obvious application for the COVID-19 pandemic, it has other uses as well. With this guided virtual tour, those who can't easily visit the homes they intend to purchase in-person can experience the home as if they are in it, with their real estate agent, before they make their final decision.
About Planitar
Founded in 2013, in Kitchener, Ontario, Canada, Planitar Inc. is the maker of iGUIDE, a proprietary camera and software platform for capturing and delivering immersive 3D virtual tours and extensive property data.
iGUIDE is the most efficient system to map interior spaces and features accurate floor plans, measurements, and reliable property square footage. By integrating floor plans and visual data, iGUIDE provides an intuitive and practical way to navigate and explore built environments digitally.
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Live Video Showings: The Next Best Thing to Being There
ShowingTime LIVE Video is Real Estate’s First All-in-One Showing and Video Platform, Enabling Agents to Bring Buyers into Homes Virtually Using the ShowingTime Mobile App for an Authentic Showing Experience
CHICAGO -- June 15, 2020 -- Real estate technology firm ShowingTime, whose systems facilitate more than five million home showings each month across North America, has launched the real estate industry’s first all-in-one live video showing platform within its mobile app to give agents an interactive solution to bring clients into homes: ShowingTime LIVE Video. Integrated with its scheduling platform and currently available to 32,000+ agents in select MLSs with nationwide availability in June, ShowingTime LIVE Video equips agents and their clients to take part in live video showings without needing to download additional apps, providing an authentic showing experience. "Having the tools to set up and host video showings from one common platform makes sense," said Triad MLS Chief Executive Officer Richard Renton. "Our members already use ShowingTime to schedule appointments, so it’s another step forward to equip them with this option. We anticipate they’ll want to take advantage of ShowingTime LIVE Video."
Following the introduction of a "virtual showing" option within its showing management products in early April, ShowingTime has seen tens of thousands of showings conducted virtually. The company anticipates that those numbers will increase dramatically with ShowingTime LIVE Video.
"Since it first became clear that COVID-19 would have an impact on real estate, we’ve been dedicating as many resources as possible to help agents operate effectively," said ShowingTime President Michael Lane. "Stay-at-home orders are forcing agents to seek out creative ways to show homes to buyers. We developed ShowingTime LIVE Video to make their jobs easier.” Unlike photos or 3D tours, live video showings enable two-way communication so serious buyers can ask questions and see the parts of the home they’re most interested in. Once a video showing appointment is confirmed, the agent visits the listing at the scheduled time and conducts the tour while their client participates from home.
“From the same familiar system agents use to schedule showings, they simply tap the 'Join LIVE Video Showing' button in the ShowingTime mobile app to start the appointment for their clients. A live, one-on-one showing experience is as close to an in-person showing as they can get," Lane said. Video showings conducted using ShowingTime LIVE Video offer the same opportunities for engagement on the part of prospective buyers that they’d have with in-person showings, he added.
"We’re excited about ShowingTime LIVE Video," said Global MLS Chief Executive Officer Laura Burns. "Making this new tool available to our members will help them continue serving clients as New York State works through the phases of operating and social distancing requirements for real estate services."
ShowingTime has rapidly rolled out several product enhancements in response to the COVID-19 pandemic and subsequent shelter-in-place restrictions enacted throughout the U.S. and Canada. Along with the introduction of ShowingTime LIVE Video, the company has been providing daily updates on the impact of COVID-19 on showings – nationwide and in most states/provinces – which can be accessed at showingtime.com/impact-of-coronavirus/.
Since late April, showing activity has continued an impressive turnaround after an historic spring collapse, led in part by loosening restrictions and an increasing rate of adoption of technology, with more and more agents conducting showings virtually. Twenty-nine of the 44 states and provinces tracked by ShowingTime’s COVID-19 tracker have exceeded their showing traffic numbers from pre-pandemic peaks in March.
About ShowingTime
ShowingTime is the residential real estate industry’s leading showing management and market stats technology provider, with more than 1.2 million active listings subscribed to its services. Its showing products and services simplify the appointment scheduling process for real estate professionals, buyers and sellers, resulting in more showings, more feedback and more efficient sales. Its MarketStats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers and other real estate companies, as well as recruiting tools for brokers. ShowingTime products are used in more than 370 MLSs representing nearly one million real estate professionals across the U.S. and Canada.
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Unprecedented Turnaround in Home Showing Activity Seen in April and May as Agents, Buyers and Sellers Adjust to Virtual Showings
Showing Traffic Matches Prior-Year Levels in Many Markets According to Latest ShowingTime Data; Tech-Facilitated Showings, Loosening of Stay-at-Home Restrictions Account for Improvements
May 21, 2020 - Showing activity continued an impressive turnaround after an historic spring collapse, led in part by loosening restrictions and increased adoption of virtual showing technology, according to data from ShowingTime.
In early April, 42 states had issued stay-at-home orders, though by mid-May, the number of states where only essential businesses were permitted to remain open had dropped to 21. The Department of Homeland Security lists real estate as an essential service, though local guidelines take precedence.
"The beginning of April marked the absolute bottom of per capita real estate activity since the Great Depression as three-quarters of buyer traffic evaporated, yet that was immediately followed by an unprecedented turnaround," said ShowingTime Chief Analytics Officer Daniil Cherkasskiy. "We've seen a significant rebound in May as rapidly returning buyer traffic concentrates on the subdued levels of inventory."
The data also show that listings that have gone under contract since the onset of the COVID-19 pandemic have required 40 percent fewer showings. "The probability of going under contract for listings coming on the market has been remarkably stable after the first week of April," Cherkasskiy said. "This suggests that buyers who were still trying to see homes in April were, on average, more determined to complete the transaction."
The upswing in showing activity correlates with an increasing rate of adoption of technology, with more and more agents conducting showings virtually. Since introducing a "virtual showing" option within its showing management products in early April, ShowingTime has seen tens of thousands of showings conducted exclusively online.
ShowingTime also introduced ShowingTime LIVE, an all-in-one showing and video platform that enables agents and their buyers to use ShowingTime's mobile app for live, one-on-one interactive video showings. ShowingTime LIVE is currently available in select markets, and will be available throughout the U.S. and Canada in June.
"We're continuing to see great resilience in the industry, which can be attributed to agents' willingness to expand their view of how showings can be conducted," said ShowingTime President Michael Lane. "The data we're seeing indicate an impressive rate of adoption of virtual showings. With the introduction of ShowingTime LIVE, we're able to help agents get buyers into properties in a safe manner."
In Michigan, state officials updated their guidance on May 7 and declared real estate an essential business. As a result, the state's showing activity jumped dramatically, recovering to a normal springtime run-rate in just eight days. It could signal how other states will fare following similar actions and loosening of restrictions.
As anticipated, Showing Index® data in April revealed flagging activity on a year-over-year basis. Nationally, showing activity dropped 42.1 percent year over year in April, with the Northeast Region's 51.2 percent fall the most significant of all four regions. The Midwest's 41.4 percent year-over-year dip came next, followed by a 36.7 percent decline in activity in the West. The South's 33.6 percent fall in activity rounded out the year-over-year decreases in buyer traffic.
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services, providing a benchmark to track buyer demand. ShowingTime facilitates more than five million showings each month. Released monthly, the Showing Index tracks the average number of appointments received on active listings during the month. Local MLS indices are also available for select markets and are distributed to MLS and association leadership.
To view the full report, visit showingtime.com/showingtime-showing-index/
About ShowingTime
ShowingTime is the residential real estate industry's leading showing management and market stats technology provider, with more than 1.2 million active listings subscribed to its services. Its showing products and services simplify the appointment scheduling process for real estate professionals, buyers and sellers, resulting in more showings, more feedback and more efficient sales. Its MarketStats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers, agents and other real estate companies, as well as a recruiting tool for brokers. ShowingTime products are used in 370 MLSs representing one million real estate professionals across the U.S. and Canada. For more information, contact us at [email protected]
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2020 Home Showing Traffic Begins Where 2019 Left Off with Sixth Consecutive Month of Nationwide Year-Over-Year Improvement
National Growth in Buyer Foot Traffic Largest in the History of the Showing Index®
February 21, 2020 -- The chill of winter's first full month failed to cool home buyer activity, as January showing traffic saw significant year-over-year increases across all regions throughout the U.S., according to the latest ShowingTime Showing Index report.
The 20.2 percent year-over-year jump in national showing traffic in January was the most significant recorded in the history of the Showing Index. The West again topped regional growth last month, with a 34.1 percent increase compared to January 2019. The South and Northeast reported similar gains in buyer traffic, at 21.6 percent and 20.6 percent, respectively. The Midwest's 15.7 percent year-over-year increase rounded out the regional gains in January. "We continue to see substantial increases in buyer traffic," said ShowingTime Chief Analytics Officer Daniil Cherkasskiy. "While only a portion of the markets showed spikes in November - December 2019, showing traffic increased across the board for almost all markets in January.
"It's important to note that January 2019 traffic was somewhat subdued due to extreme weather conditions in parts of the country at the time, reflecting an exaggerated year-over-year growth for January 2020," he added. "Even so, the number of appointments per listing have gone up to record levels based on activity we see in our systems, suggesting that the housing market will be quite competitive this spring."
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services, providing a benchmark to track buyer demand. ShowingTime facilitates more than five million showings each month. Released monthly, the Showing Index tracks the average number of appointments received on active listings during the month. Local MLS indices are also available for select markets and are distributed to MLS and association leadership.
To view the full report, visit showingtime.com/showingtime-showing-index/. About ShowingTime
ShowingTime is the residential real estate industry's leading showing management and market stats technology provider, with more than 1.2 million active listings subscribed to its services. Its showing products and services simplify the appointment scheduling process for real estate professionals, buyers and sellers, resulting in more showings, more feedback and more efficient sales. Its MarketStats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers and other real estate companies, as well as a recruiting tool for brokers. ShowingTime products are used in 370 MLSs representing nearly one million real estate professionals across the U.S. and Canada. For more information, contact us at [email protected]
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2019 Ends on a High Note for Home Buyer Activity as December Showings See Fifth Consecutive Month of Year-Over-Year Growth
Sustained Buyer Demand Reaches its Longest Stretch Since September 2017 - January 2018
January 22, 2020 -- The normally sluggish holiday home buying season saw a surge in activity as December showing traffic rose year over year nationwide, according to the latest ShowingTime Showing Index report.
December's 6.9 percent year-over-year growth in showing traffic in each of the four regions tracked by the Index represented the fifth consecutive month in which buyer activity increased compared to 2018. For the second consecutive month, the West Region saw the greatest increase in activity, with a 20.9 percent boost. The South followed, with a 12.9 percent year-over-year increase, the second largest improvement in the region in more than a year. Showing activity also grew in the Midwest, with a 4 percent year-over-year increase, with the Northeast close behind with a 3.5 percent gain.
"December showing numbers confirm what we first reported for November 2019, that year-over-year buyer activity has increased substantially," said ShowingTime Chief Analytics Officer Daniil Cherkasskiy. "NAR is reporting a significant year-over-year jump in pending sales, which confirms the trend."
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services, providing a benchmark to track buyer demand. ShowingTime facilitates more than four million showings each month.
Released monthly, the Showing Index tracks the average number of appointments received on active listings during the month. Local MLS indices are also available for select markets and are distributed to MLS and association leadership.
To view the full report, visit showingtime.com/showingtime-showing-index/.
About ShowingTime
ShowingTime is the residential real estate industry's leading showing management and market stats technology provider, with more than 1.2 million active listings subscribed to its services. Its showing products and services simplify the appointment scheduling process for real estate professionals, buyers and sellers, resulting in more showings, more feedback and more efficient sales. Its MarketStats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers and other real estate companies, as well as a recruiting tool for brokers. ShowingTime products are used in more than 250 MLSs representing nearly one million real estate professionals across the U.S. and Canada. For more information, contact us at [email protected]
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Home Showings Increase Across U.S. for Third Consecutive Month Compared to 2018
Uptick in October Buyer Traffic Occurred in All Four Regions, Marking the First Time a Three-Month, Year-Over-Year Increase has Been Recorded Since November 2017 - January 2018
November 22, 2019 -- October home showing traffic was more active once again compared to 2018, as the nation saw its third straight month of higher year-over-year showing activity, according to the latest ShowingTime Showing Index report.
The 5.5 percent increase in showings nationwide was the largest jump in activity during the now three-month streak of year-over-year increases vs. 2018. The South Region led the way, with a 10.8 percent uptick in showing traffic – its biggest year-over-year increase in almost three years. The West's 8.6 percent increase was close behind, followed by the Northeast, which saw its sixth consecutive month of year-over-year growth with a 3.8 percent increase in October. The Midwest rounded out the regions with a 1.5 percent year-over-year gain.
"We are seeing expected seasonal slowdowns in October, although this fall continues to be more active than last year in terms of showing traffic," said ShowingTime Chief Analytics Officer Daniil Cherkasskiy. "The increase in showing activity in both the South and West regions is noteworthy given that both had previously reported nearly year-long drops in traffic prior to August."
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services, providing a benchmark to track buyer demand. ShowingTime facilitates more than four million showings each month.
Released monthly, the Showing Index tracks the average number of appointments received on active listings during the month. Local MLS indices are also available for select markets and are distributed to MLS and association leadership.
To view the full report, visit showingtime.com/showingtime-showing-index/. About ShowingTime
ShowingTime is the residential real estate industry's leading showing management and market stats technology provider, with more than 1.2 million active listings subscribed to its services. Its showing products and services simplify the appointment scheduling process for real estate professionals, buyers and sellers, resulting in more showings, more feedback and more efficient sales. Its MarketStats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers and other real estate companies, as well as a recruiting tool for brokers. ShowingTime products are used in more than 250 MLSs representing nearly one million real estate professionals across the U.S. and Canada. In September, ShowingTime acquired Centralized Showing Service, Inc. (CSS) to better serve the needs of clients in the residential real estate industry. The two established companies bring together a combined 43 years of experience helping real estate professionals and their clients. For more information, contact us at [email protected]
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Showing Index Records Nationwide Growth for the First Time in More Than a Year, Indicating Increasing Strength in Buyer Demand
Midwest, Northeast, South and West Regions all Experience Year-Over-Year Increases, Which Could Mean More Buyer Competition is Likely This Fall
September 19, 2019 – More prospective home buyers across the country came out in August compared to the same time last year as U.S. showing traffic grew for the first time in 13 months, according to the latest ShowingTime Showing Index report. All four regions tracked by the Showing Index saw an uptick in buyer activity, contributing to the first nationwide year-over-year increase since July 2018. For the fourth consecutive month the Northeast Region saw its largest year-over-year increase at 5.9 percent, the biggest jump recorded in the region since March 2018. The South also saw more showing traffic, with a 2.7 percent increase in activity compared to 2018. The West Region came in with a 2.2 percent increase, its first year-over-year gain since January 2018. The Midwest recorded a more modest increase of 1.3 percent. "The trend we saw in year-over-year buyer traffic in previous months continued across the U.S.," said ShowingTime Chief Analytics Officer Daniil Cherkasskiy. "For all four regions there were more showings per listing this year compared to last year, making it the most competitive August in the last five years. If this trend continues, we are likely to see even more buyer competition this fall."
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services, providing a benchmark to track buyer demand. ShowingTime facilitates more than four million showings each month. Released monthly, the Showing Index tracks the average number of appointments received on active listings during the month. Local MLS indices are also available for select markets and are distributed to MLS and association leadership.
To view the full report, visit showingtime.com/showingtime-showing-index/. About ShowingTime
ShowingTime is the residential real estate industry’s leading showing management and market stats technology provider, with more than 1.2 million active listings subscribed to its services. Its showing products and services simplify the appointment scheduling process for real estate professionals, buyers and sellers, resulting in more showings, more feedback and more efficient sales. Its MarketStats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers and other real estate companies. ShowingTime products are used in more than 250 MLSs representing over 950,000 real estate professionals across the U.S. and Canada. For more information, contact us at [email protected]
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Northeast Region Sees Third Consecutive Month of Increased Year-Over-Year Buyer Traffic in July as U.S. Showing Activity Continues to Stabilize
Midwest, South and West Regions Report More Moderate Year-Over-Year Declines
August 21, 2019 – The Northeast recorded its third consecutive month of heightened home buyer activity in July compared to the same time last year, while the U.S. as a whole reported its smallest decline in year-over-year showing activity in the past 12 months, according to the latest ShowingTime Showing Index® report. The 2.7 percent year-over-year increase in showing activity in the Northeast represents the largest such increase in the region since April 2018. Year-over-year declines in showing activity continued in the other regions but at lower rates, with the West Region's 4.1 percent year-over-year decline its lowest since March 2018. The South's 1.1 percent decline was its lowest since September 2018, while the Midwest was down 3.3 percent compared to the same time last year. "Buyer traffic has a lot of seasonal variation, so we need to compare last year's numbers to understand the trend," said ShowingTime Chief Analytics Officer Daniil Cherkasskiy. "While spring buyer traffic per listing was down sharply compared to 2018, from April onward we've seen a steady rebound. In July, national traffic was already roughly in line with last year's numbers, and if the current trend continues, listings on average could see more showings this fall than what we saw in the fall of 2018."
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services, providing a benchmark to track buyer demand. ShowingTime facilitates more than four million showings each month. Released monthly, the Showing Index tracks the average number of appointments received on active listings during the month. Local MLS indices are also available for select markets and are distributed to MLS and association leadership.
To view the full report, visit showingtime.com/showingtime-showing-index/. About ShowingTime
ShowingTime is the residential real estate industry's leading showing management and market stats technology provider, with more than 1.2 million active listings subscribed to its services. Its showing products and services simplify the appointment scheduling process for real estate professionals, buyers and sellers, resulting in more showings, more feedback and more efficient sales. Its MarketStats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers and other real estate companies. ShowingTime products are used in more than 250 MLSs representing over 950,000 real estate professionals across the U.S. and Canada. For more information, contact us at [email protected]
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May Residential Real Estate Traffic Down in 75% of Regions, but More Comparable to Prior Year
Northeast Region Posts First Year-over-Year Increase in Buyer Traffic Since April 2018, while U.S. as a Whole Reports Slightly Lower, but More Stable Showing Activity June 21, 2019 – In a welcome sign for the Northeast, which has experienced lower year-over-year buyer traffic since April 2018, the region saw showings increase 1.5 percent in May, according to the latest data from the ShowingTime Showing Index.
The Northeast was the only region to report higher buyer traffic, however, as the U.S. as a whole was slower, albeit more in line with prior-year showing traffic. The U.S. declined 2.3 percent, the lowest such decline since August 2018 after 10 consecutive months of slower activity. The West Region continued its trend of slowing traffic, seeing a 10.6 percent drop year over year. The South and Midwest saw more modest declines in activity at 4.1 percent and 3.4 percent, respectively. "Year over year, the situation is stabilizing with May 2019 roughly in line with May 2018 and with the Northeast region crossing into positive territory," said ShowingTime Chief Analytics Officer Daniil Cherkasskiy. "Activity in the Midwest and South are also in line with last year as we continue to see stronger traffic in the lower price quartiles of the market, with more expensive homes still seeing less traffic compared to the same time last year."
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services, providing a benchmark to track buyer demand. ShowingTime facilitates more than four million showings each month. Released monthly, the Showing Index tracks the average number of appointments received on active listings during the month. Local MLS indices are also available for select markets and are distributed to MLS and association leadership.
To view the full report, visit showingtime.com/showingtime-showing-index.
About ShowingTime
ShowingTime is the residential real estate industry's leading showing management and market stats technology provider, with more than 1.2 million active listings subscribed to its services. Its showing products and services simplify the appointment scheduling process for real estate professionals, buyers and sellers, resulting in more showings, more feedback and more efficient sales. Its MarketStats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers and other real estate companies. ShowingTime products are used in more than 250 MLSs representing over 950,000 real estate professionals across the U.S. and Canada. For more information, contact us at [email protected]
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Sellers Hope for a Spring Thaw as Sluggish February Real Estate Showing Activity Continues Seven-Month Decline Foretelling a Buyer's Market
March 26, 2019 – The traditionally busy spring home buying season can't come soon enough for home sellers across the country as February continued the trend of year-over-year declines in showing activity, according to data from the ShowingTime Showing Index®.
Marking the seventh consecutive month of year-over-year decreases, February saw national showing activity drop 9.3 percent, with the West Region reporting the biggest decline at 16.8 percent. The West's 12-month average percentage change was -11.7 percent. The South Region saw an 11.3 percent year-over-year decline, followed by the Midwest Region (-10.5 percent) and Northeast Region (-5.5).
"Showing activity remained slow in February, furthering the notion that the historically busy spring selling season may see less traffic than is typical," said ShowingTime Chief Analytics Officer Daniil Cherkasskiy. "These conditions may prove to be beneficial for home buyers, however, as the greater available inventory signals a strong buyer's market."
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services, providing a benchmark to track buyer demand. ShowingTime facilitates more than four million showings each month.
Released monthly, the Showing Index tracks the average number of appointments received on active listings during the month. Local MLS indices are also available for select markets and are distributed to MLS and association leadership.
To view the full report, visit showingtime.com/showingtime-showing-index/.
About ShowingTime
ShowingTime is the residential real estate industry's leading showing management and market stats technology provider, with more than 1.2 million active listings subscribed to its services. Its showing products and services simplify the appointment scheduling process for real estate professionals, buyers and sellers, resulting in more showings, more feedback and more efficient sales. Its MarketStats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers and other real estate companies. ShowingTime products are used in more than 250 MLSs representing over 950,000 real estate professionals across the U.S. and Canada. For more information, contact us at [email protected]
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Frosty December Real Estate Showing Activity Results in Fifth Consecutive Month of Year-Over-Year Declines Nationwide
Flagging showing numbers point to a potentially favorable 2019 market for would-be homebuyers across the U.S.
Jan. 21, 2019 – Home sellers across the country are happy to leave 2018 behind as December marked the fifth consecutive month of year-over-year declines in real estate showing activity nationwide, a 7.2 percent drop, according to data from the ShowingTime Showing Index®.
Continuing a nearly year-long span of decreasing demand for available residential real estate, the West Region saw a 20.1 percent drop in showing traffic year-over-year in December. The South Region followed that trend, recording a 10.9 percent decline in activity. The Midwest Region also experienced a decline with a 7.9 percent year-over-year drop, as did the Northeast Region, which had a modest 1.5 percent drop compared to showing activity in December 2017.
The news is not all dour, however; as ShowingTime Chief Analytics Officer Daniil Cherkasskiy noted, falling showing activity could make for appealing conditions for prospective buyers in 2019.
"Buyer traffic continues to subside across all regions of the U.S. compared to the record numbers recorded at the same time last year," said Cherkasskiy. "In some markets this is happening despite a stabilization of prices, but this is potentially good news for buyers, who are seeing less competition in the market when trying to buy a home."
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services, providing a benchmark to track buyer demand. ShowingTime facilitates more than four million showings each month.
Released during the third week every month, the Showing Index tracks the average number of appointments received on active listings during the month. Local MLS indices are also available for select markets and are distributed to MLS and association leadership.
To view the full report, visit showingtime.com/showingtime-showing-index/.
About ShowingTime
ShowingTime is the residential real estate industry's leading showing management and market stats technology provider, with more than 1.2 million active listings subscribed to its services. Its showing products and services simplify the appointment scheduling process for real estate professionals, buyers and sellers, resulting in more showings, more feedback and more efficient sales. Its MarketStats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers and other real estate companies. ShowingTime products are used in more than 250 MLSs representing over 950,000 real estate professionals across the U.S. and Canada. For more information, contact us at [email protected]
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Showing Traffic Declines for the First Time in 12 Months in the South Region; Remainder of U.S. Declines for Third Consecutive Month From 2017's Record Numbers
West Region declines year over year for ninth month in a row; Midwest, Northeast also record consecutive-month decreases
Nov. 26, 2018, Chicago, IL – Showing activity in the South Region declined for the first time in 12 months when compared to 2017, the West Region recorded its second consecutive month of year-over-year double-digit declines and activity throughout the rest of the U.S. declined for the third month in a row from 2017’s record numbers, according to the ShowingTime Showing Index®.
The South Region reported a 3.8 percent decline in October 2018 compared to the same time last year, while the U.S. Index decreased 5.0 percent year-over-year from 2017. October showing activity decreased in the Northeast (-3.0 percent) for the fifth straight month compared to 2017, while the Midwest (-6.5 percent) recorded its third straight month of year-over-year declines.
The West Region Index recorded a second consecutive double-digit decline, with showing activity off 14.4 percent compared to the same time last year. It was the ninth consecutive month the region has exhibited year-over-year declines.
Rising mortgage rates, which reached a seven-year high according to data from the Federal Home Loan Mortgage Corporation (Freddie Mac), likely contributed to fewer buyers going on showings. The National Association of Home Builders’ affordability index reported a 10-year low, another contributing factor.
"This is a continuation of the trend we've been seeing for the U.S. since spring,” ShowingTime Chief Analytics Officer Daniil Cherkasskiy said. “Despite a relatively healthy economy, all regions of the country reported slower buyer traffic when compared to 2017’s record numbers. We’ll be closely tracking showing activity in January and February as an indicator of buyer demand for 2019."
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services, which facilitate more than 4 million showings each month.
Released on or around the 20th each month, the Showing Index tracks the average number of appointments received on an active listing during the month. Local MLS indices are also available for select markets and are distributed to MLS and association leadership.
To view the full report, visit showingtime.com/showingtime-showing-index/.
About ShowingTime
ShowingTime is the leading showing management and market stats technology provider to the residential real estate industry, with more than 1.2 million active listings subscribed to its services. Its MarketStats division provides interactive tools and market reports for MLSs, associations, brokers, agents and other real estate companies, along with recruiting software that enables brokers to identify top agents. Its showing products take the inefficiencies out of the appointment scheduling process for real estate agents, buyers and sellers. ShowingTime products are used in more than 250 MLSs representing over 950,000 real estate professionals across the U.S. and Canada.
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South Region Heats Up as Buyer Demand Remains Steady in Many U.S. Real Estate Markets
ShowingTime Showing Index® records year-over-year consecutive gains for key U.S. markets
July 23, 2018, Chicago, IL – ShowingTime Chief Analytics Officer Daniil Cherkasskiy said that many U.S. real estate markets were just as busy in June as they were during an intense 2017, with buyers going on more showings in the South and Midwest regions of the country than they did at the same time last year.
Data compiled for the ShowingTime Showing Index® reveals that homebuyer interest overall remains strong, with the South experiencing the highest year-over-year increase in showing activity for the fourth consecutive month at 3.8 percent while the Midwest posted a year-over-year increase of 1.7 percent.
The West (-6.9 percent) and Northeast (-2 percent), however, experienced year-over-year decreases; nationally, the combined index indicated showing activity for all regions was up 0.2 percent.
"We've now seen five consecutive months of year-over-year decreases in the West Region, and are also seeing a moderate buildup of inventory in some western markets," Cherkasskiy said. "These two factors point to a potential slowdown in demand in the West while real estate prices stay at historically elevated levels."
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services, which facilitate more than 4 million showings each month.
Released the third week of each month, the Showing Index tracks the average number of appointments received on an active listing during the month. Local MLS indices are also available for select markets and are distributed to MLS and association leadership.
To view the full report, visit www.showingtime.com/index.
About ShowingTime
ShowingTime is the leading showing management and market stats technology provider to the residential real estate industry, with more than 1.2 million active listings subscribed to its services. Its MarketStats division provides interactive tools and market reports for MLSs, associations, brokers, agents and other real estate companies, along with recruiting software that enables brokers to identify top agents. Its showing products take the inefficiencies out of the appointment scheduling process for real estate agents, buyers and sellers. ShowingTime products are used in more than 250 MLSs representing over 1 million real estate professionals across the U.S. and Canada.
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July National Showing Index Shows 7.8% Year-Over-Year Increase
Northeast Region exhibits largest increase, while West Region declines for third consecutive month
CHICAGO, Aug. 23, 2017 -- Showings on the national level increased 7.8 percent in July from the same time period last year, according to the July 2017 ShowingTime Showing Index.
The Northeast Region had the highest year-over-year increase in showings at 13.2 percent, while the West Region experienced a slight decline of 0.8 percent compared to last July. The Midwest Region was up 6.7 percent, while the South had a 4.3 percent increase in showings over July 2016.
The ShowingTime Showing Index, the first of its kind in the residential real estate industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services. It tracks the average number of appointments received on an active listing during the lifecycle of the listing. ShowingTime facilitates more than 4 million showings each month with its technology.
"Property showing activity is a highly reliable leading indicator of current and future demand trends," said Michael Lane, President of ShowingTime. "The data from showings can be used to forecast market trends, facilitate better decision making for buyers and sellers and assist real estate professionals in identifying and capitalizing on hot spots."
ShowingTime is the leading showing management and market stats technology provider to the residential real estate industry, with more than 1.2 million active listings subscribed to its services.
The Showing Index, released the third week of each month, will eventually be released on a weekly basis. Work is also underway to release indices tailored to local markets.
"MLSs and REALTOR Associations have a huge appetite for data and analytics," Lane said. "Our clients have asked us to research, design and implement analytical tools for their business-to-business services with real estate agents and brokers. This is an example of that work on behalf of our clients."
To view the full report, visit www.showingtime.com/index.
About ShowingTime
ShowingTime is the leading market stats and showing management technology provider to the residential real estate industry. Its products are used by more than 180 MLSs and associations representing more than 900,000 real estate professionals across the United States and Canada.
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Centralized Showing Service Expands into Canada with Appointment of National Account Executive
OVERLAND PARK, Kan. — Centralized Showing Service, Inc. (CSS), the nation's premier provider of real estate showing services, is pleased to announce the expansion of service into the Canadian real estate market with the appointment of real estate industry veteran Kerry Rakuson as National Account Executive.
Rakuson is dedicated to driving productive technology solutions for the real estate community. As the Executive Officer of Greater Moncton REALTORS® du Grand Moncton, she was instrumental at integrating systems to improve standards of service for brokers and agents. Her pragmatic approach to leadership helped foster a culture focused on continuous learning and professional growth.
"I am excited to join the CSS team and look forward to bringing Canada a new dynamic option for showing services. I decided to join CSS because of their innovative approach to this core real estate service," Rakuson said. "CSS is committed to delivering real value to salespeople, brokers and MLS systems which aligns with the values I have applied to the industry over the past 11 years."
"Kerry is a recognized leader with an enviable track record of improving the business processes of brokers and agents in Canada," said Kevin Hughes, V.P. of Sales and Business Development for CSS. "With Kerry leading our expansion efforts, we are ideally positioned to meet the evolving demands of the real estate industry. Our mission is to enable agents to efficiently exceed their sales goals."
Expanding into the Canadian marketplace is a welcomed opportunity for CSS and fits within the strategic direction of the company. With the focus on innovation and development, adding Canadian representation will make CSS a true North American solution for showing services.
About Centralized Showing Service, Inc.Each showing appointment is a sales opportunity. Without an organized, streamlined and consistent approach to managing these appointments, many potential sales fall through the cracks.
In 1996, brothers Bob and Kevin Faherty recognized this situation and developed a comprehensive system to serve the real estate community. For more than 20 years, CSS has focused on providing excellent personal service and online productivity tools for agents to easily book and manage showings. CSS has grown to 4 contact centers that schedule nearly 22 million showings each year, servicing more than 200,000 REALTOR® members in 90+ markets across the nation.
In many markets, CSS service is provided by associations and MLSs as a member benefit to all their REALTORS®. Seventeen associations have integrated CSS Scheduler into their MLS enabling their agents to become more effective and productive. CSS is committed to helping REALTORS® efficiently manage their listings, save time and provide better service to their clients.
For more information, contact CSS at 877-688-SHOW (7469), [email protected] or visit Showings.com.
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ShowingTime Showing Index Released for National and Regional Residential Real Estate Markets
May 17, 2017, Chicago, IL--Michael Lane, President of ShowingTime, today announced the release of the ShowingTime Showing Index™ for national and regional residential real estate markets to provide real estate professionals, REALTOR® Associations, Multiple Listing Services and consumers with actionable insights to better serve buyers and sellers.
The Showing Index, the first of its kind in the industry, is compiled using data from property showings scheduled across the country on listings using ShowingTime products and services. The company is the industry’s leading showing management, analytics and market statistics provider, with more than three million showings managed each month using its technology.
“MLSs and REALTOR Associations have a huge appetite for data and analytics,” Lane said. “Our clients have asked us to research, design and implement analytical tools for their business-to-business services with real estate agents and brokers. As a result, our recent acquisitions of leading market stats companies 10K Research and Real Estate Business Intelligence (RBI) are key elements in our strategy to offer a great range of data analytics products. The ShowingTime Showing Index represents a major step in this strategic direction.”
Lane said the Showing Index – which tracks the average number of appointments received on an active listing during the lifecycle of the listing – is an accurate gauge of real estate demand. It is the first index being introduced by ShowingTime’s MarketStats division, and will be one of several economic indicators to be compiled based on showing activity.
ShowingTime is exhibiting at this week’s REALTORS® Legislative Meetings & Trade Expo in Washington, D.C. Mr. Lane is available for media interviews, please contact [email protected] for more information.
About ShowingTimeShowingTime is the leading market stats and showing management technology provider to the residential real estate industry. Its MarketStats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers, agents and other real estate companies. Its showing products and services take the inefficiencies out of the appointment scheduling process for real estate professionals, buyers and sellers, resulting in more showings, more feedback and quicker sales. ShowingTime products are used by 180+ MLSs and associations representing more than 900,000 real estate professionals across the United States and Canada. Visit www.showingtime.com.
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ShowingTime Introduces Showing Traffic Index™ for the Residential Real Estate Industry
November 2, 2016, Chicago, IL--Michael Lane, President of ShowingTime, announced today that the company is launching a newly developed residential real estate market index to provide real estate professionals, REALTOR® Associations and Multiple Listing Services with actionable insights to better serve buyers and sellers.
The Showing Traffic Index™ – to be launched first in the Mid-Atlantic region, in conjunction with MRIS, one of the largest MLSs in the country – was developed in part using data from the three million property showings scheduled across the country each month using ShowingTime products and services. The company is the industry's leading showing management, analytics and market statistics provider.
"Brokers today seek and value information that helps them run their business more profitably," said MRIS President and CEO David Charron. "The Showing Traffic Index is a wonderful example of how MLS data and showing data can be leveraged on behalf of real estate brokers. We look forward to applying this business tool in 2017."
ShowingTime anticipates that the Index, derived in part from the average number of appointments an active listing receives in a given month, will prove to be an accurate gauge of real estate demand. It is the first index being introduced by its MarketStats division, and will be one of several economic indicators to be compiled based on showing activity.
ShowingTime will be exhibiting at the National Association of REALTORS® Conference & Expo in Orlando. Mr. Lane will be available for media interviews on this topic. Please contact Tom Denk, VP of Marketing at tdenk(at)showingtime.com or (312) 545-9242.
About ShowingTime
ShowingTime equips real estate professionals with tools to efficiently schedule showings, generate feedback and report on activity. Its Market Stats division provides interactive tools and easy-to-read market reports for MLSs, associations, brokers and other real estate companies. ShowingTime products are used by organizations representing more than 900,000 real estate professionals. Visit showingtime.com.
ABOUT MRIS
MRIS is a leading provider of real estate information technology and one of the nation's leading multiple listing services (MLS), facilitating over $51 billion in system wide sales in 2015. The company supports over 46,000 real estate professionals in the Mid-Atlantic region, including Maryland, Northern Virginia, Washington, D.C. and parts of Pennsylvania, Delaware and West Virginia. MRIS provides its customers with a portfolio of best-in-class desktop, mobile and cloud-based technologies to improve the real estate transaction process for both real estate professionals and homebuyers and sellers. For more information, please visit MRIS.com or MRIShomes.com to search for thousands of available homes in the Mid-Atlantic region.
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Complete Overhaul of the Showing Suite Mobile App Revealed
We are excited to announce the launch of our completely brand new Showing Suite Mobile App! We completely redesigned the UI from the ground up, giving you our best, fastest, most intuitive app ever.
The Showing Suite mobile app has four unique versions available for listing agents, sellers, buyer's agents, and home buyers. The features of each version include:
Listing Agent: Automatically gather showing feedback and see your feedback and showing statistics. See all of the showings that have occurred on your listings, request feedback from a showing agent, read your latest feedback responses, view all of your listing information, search through contacts to call or email them, etc.
Buyer's Agent: Keep track of all upcoming and past showings easily, and create a Showing Tour to share with your buyers. Eliminate feedback request emails by responding to feedback requests directly from the app. Give your buyers access the the Showing Note app, It's like EVERNOTE for keeping track of all the homes your buyers have seen. Your buyers can create and share text, picture, and video notes during real estate showings, and share notes with you, on social media networks and with family and friends.
Seller: View showing statistical reports and valuable feedback directly from potential home buyers. Sellers can access their showings 24/7 to view upcoming showings, approve appointments, set blocked times, and more.
If you already have the Showing Suite mobile app installed, be sure you have the latest version to enjoy the new changes. Download the app for iOS and Android now.
We are very happy to aid in your success! To learn more about our new updates, or if you have any questions, contact us at support[at]showingsuite.com.
To view the original article, visit the Showing Suite blog.
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Schedule Your Showings the Way You Want!
We are thrilled to announce the release of one of the biggest features we've ever added to our system. Our automated showing scheduling system has been completely remodeled, making scheduling showings faster and easier than ever.
At Showing Suite, we heard complaints about automated showing systems that only allow you to choose a single time for a showing, turning scheduling into a frustrating loop trying to pick a time that works for all parties. Our new system dramatically increases the ease of successfully scheduling showings by allowing the Buyer or Buyer's Agent to choose up to 3 available times for a showing. Decide how you and your sellers want to be contacted, either by text, email, or both; all built by Showing Suite with mobile first in mind.
Three time slots for everyone to choose from makes it easier to successfully confirm more showings.
Three Ways to Schedule Your Showings: Text/SMS, web URL, and email.
Two quick ways to be notified of showing updates – via SMS/text messages and email messages.
Add your locally provided showing phone number to your yard signs. This will text the buyer a property flyer with your built in showing calendar, allowing buyers to request an immediate showing.
Select the duration of a showing right from the schedule request form. We allow you to customize the showing duration to accommodate your showing request.
If none of the selected showing times will work, all parties have the ability to reschedule a showing through the automated system, alerting all confirming parties – no phone tag necessary!
The rescheduling party can fill out a "reason for reschedule", which is displayed for the listing agent to see.
Once all parties electronically confirm the showing time, everyone is automatically notified of the scheduled showing.
Additional features and updates include:
If a prospect calls into the scheduling phone number, they can be connected to the agent's phone using a touch-tone selection.
Seller confirmed reminder notes – Add in a specific Seller Note when Showing is Confirmed.
Schedule to send a showing reminder to all parties prior to the showing time.
If there are parties that have not confirmed 24 hours prior to a showing, the listing agent will also receive an email informing them of which parties have not confirmed, and contact information for each of them.
A showing can be rescheduled up to three times before the showing is canceled by the system.
There are now additional questions asked of the buyer when filling out a scheduling request, allowing the listing agent to see more information about their prospect in their Showing Suite account.
All agents have the ability to show their calendars as "prebooked" by a certain percentage so that the calendar appears filled for prospective buyer prospects.
Listing Agents will see a notice when confirming showings if there is another showing at that date/time.
Complete UI overhaul of the email and mobile responsive pages for scheduling, rescheduling, and showing status pages as well.
We are very happy to aid in your success! To learn more about our new scheduling system, or if you have any questions, contact us at support[at]showingsuite.com.
To view the original article, visit the Showing Suite blog.
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Bookashowing.com Joins ShowingTime
Chicago, IL – October 1, 2015—ShowingTime, the real estate industry's leading showing management technology provider, announced today that BookAShowing.com is now part of ShowingTime.
BAS's online scheduling system will be merged into ShowingTime's family of products, which are collectively used by 150+ MLSs and/or associations representing more than 800,000 members.
"BAS has a reputation for providing excellent service to customers," said ShowingTime CEO Scott Woodard. "We look forward to introducing many new features that will equip BAS customers with the latest technology to do their jobs even better."
BAS's and ShowingTime's online scheduling products and services – used on more than 1 million active listings –streamline the appointment scheduling process, resulting in quick or instant showing confirmations and less phone tag. Listing agents can post showing instructions and enter available hours on an interactive calendar to indicate when a listing can be shown. When an agent submits a request, notifications are sent immediately.
"We're thrilled to be joining the ShowingTime team," said BAS President Jason Moser. "Merging our products and services into ShowingTime's offering will give our customers the best tools available, so they can continue providing exceptional service."
One such addition for BAS customers will be the ShowingTime Mobile App, which enables users to schedule showings, review existing appointments, get push notifications, access driving directions and/or view showing instructions, all while in the field. The app can also be used by sellers to keep them informed of all activity, and to enable them to confirm requests when needed. As a result, no showing opportunity is ever missed.
"Our family of products adds measurable efficiencies to the appointment scheduling process, including the real estate industry's only 24/7/365 live appointment center, staffed by 400+ appointment specialists," said ShowingTime President Michael Lane. "Our customers save time by using our mobile app, ShowingCart, mapping and more to confirm, decline or reschedule appointments from wherever they are," he added.
About ShowingTime
ShowingTime equips MLSs, Associations, offices, brokers and agents with tools to schedule showings, generate feedback and report on activity. Its products are used by more than 600,000 agents in 53,000 offices nationwide and integrated with 230+ MLSs to manage 3 million showings every month. Visit http://www.showingtime.com for more information.
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The REALTOR® Association of the Sioux Empire Will Soon Have the Latest Showing Suite Real Estate Technology
San Diego, CA (July 28, 2015)--The REALTOR® Association of the Sioux Empire, Inc.'s (RASE) MLS will soon have Showing Suite's free MLS showing scheduling system for all their members. The tools developed specifically for real estate agents will be available to anyone who subscribes to RASE's MLS.
"We at the REALTOR® Association of the Sioux Empire have always been committed to enhancing our community and members. Ever since our inception, we have been known for our professionalism, commitment to excellence and high standards. Showing Suite's MLS tools fit along nicely with our organization and we are pleased to provide it for our members," said Kristen Gulson, CEO of RASE.
RASE members will be able to log on to Showing Suite through Single Sign On and schedule showings directly in the MLS. Each listing will have a "Schedule a Showing" button to access the showing calendar linked to each agent's account.
Showing Suite is a unique service for the MLS because they offer a base package of features for all members in the MLS at no cost. Listing agents can enable the Showing Calendar on their listings, block unavailable showing times, and confirm appointments with all parties involved via phone, text, or email. Buyer's agents can schedule showings in the MLS, manage buyers in their Showing Suite account, and view all confirmed showings, unconfirmed showings and showing questions on the Showing Clipboard.
Another feature available for the MLS is Listing Sync. Listing Sync pulls all the agent's listings into their Showing Suite account saving them the hassle of having to manually enter listing information. Once the listings are imported into the agent's account, Showing Suite keeps all the information organized in one place, allowing easy access to view and make changes. Any changes made to the listing within the agent's account will automatically update in the MLS, saving them time and ensuring that the most up to date information is displayed.
When subscribers upgrade to Showing Suite Ultimate, they are granted full access to the suite of tools available to paid subscribers. Agents can gather feedback from listings with the Home Feedback system, coordinate their schedule with the Showing Calendar, take advantage of the built in Followup CRM system, evaluate performance with satisfaction surveys, give sellers increased transparency with the seller portal, and access it all on the go with the Showing Suite mobile app.
Showing Suite Ultimate also comes equipped with Showing Tours, an interactive tool to map out showings. Buyers' agents have the advantage of providing a detailed showing itinerary for their clients. Instructions from the listing agent, personal reminders, and notes for the client are displayed next to each "road map." This can all be printed, emailed to each party involved, or shared through the Showing Note app.
The Showing Note app lets buyer's agents share all the information from showings with their clients. Like EVERNOTE for showings, this paperless tool shows listing information as well as creates a space for those involved in the showing to take pictures, notes, and videos and share it all with each other.
About the REALTOR® Association of the Sioux Empire
The REALTOR® Association of the Sioux Empire is a non-profit association funded by member dues and exists to enhance their members' business environments and professionalism. RASE provides residential sales and leasing, commercial sales and leasing, appraisal, consultation, home inspection, mortgage lending plus much more to all its members. To learn more visit RASE-inc.org.
About Showing Suite, Inc.
Showing Suite, Inc. develops and implements market-leading tools that allow real estate professionals to sell homes smarter and faster. Since 2001, the company has brought a suite of web-based software solutions for the real estate sector to market, including its flagship product, HomeFeedback®, as well as Home Followup, Listing Sync, Showing Sync®, ForeclosureFeedback®, and Showing Calendar®. Since inception, Showing Suite™ has helped more than 900,000 real estate professionals in the U.S. and Canada retrieve valuable feedback from potential buyers to increase home sales. To learn more visit ShowingSuite.com.
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Showing Suite Updates Showing Calendar Features
This round of updates is all about syncing. Showing Calendar can now sync with your native calendars. Users will also notice several enhancements to the calendar inside their Showing Suite account.
The new features include:
An "Add to My Calendar" option is now available to select after scheduling a showing. Once this button is selected, it will export your confirmed showings to any of the following calendar platforms:
Google Calendar
Apple iCal
Microsoft Outlook
Now view all showings – including confirmed and unconfirmed showings – in your Showing Calendar within your Showing Suite account.
There is now the option to have ALL your showings automatically sync to your calendar, or only showings for listings of your choice.
If you have any questions about any of these features or how to use them, please contact our support team at support[at]showingsuite.com.
To view the original article, visit the Showing Suite blog.
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8 More MLSs Sign Licensing Agreements with ShowingTime to Provide Showing Appointment Scheduling and Feedback to 11,000 Realtors
Chicago, IL – May 13, 2015—ShowingTime, the real estate industry's leading showing management technology provider with 1.2 million active listings subscribed to its services, announced today that eight MLSs with 11,000 subscribers signed MLS-wide licensing agreements to provide ShowingTime's appointment scheduling and feedback systems.
The customers include Southwestern Illinois Regional MLS; Water Wonderland Board of Realtors®; New Smyrna Beach MLS; Southern Indiana MLS; Central Iowa MLS; and Northern Michigan MLS in the U.S.; and the Calgary Real Estate Board and Kitchener-Waterloo Association of Realtors® in Canada.
"Online scheduling, including mobile functionality, will be a big bonus for our subscribers," said Tim Dain, Executive Director of the Southwestern Illinois Regional MLS. "We were looking for a solution that uses the latest technology and would integrate with FIND™ Mobile, that's why we selected ShowingTime."
ShowingTime for the MLS – licensed by 88 MLSs – uses patented technology to streamline the appointment scheduling process, resulting in quicker showing confirmations and less phone tag. Listing agents can post showing instructions and enter available hours on an interactive calendar to indicate when a listing can be shown. When a showing agent submits a request, notifications are sent instantly. All the real estate industry's primary MLS vendors have incorporated ShowingTime into their MLS systems for clients.
The ShowingTime Mobile App takes ease-of-use a step further, equipping subscribers to schedule showings, review existing appointments, get push notifications, access driving directions and/or view showing instructions, all while in the field. As a result, no showing request is ever missed.
"Our objective is to enable these MLSs to equip their subscribers with the latest technology for scheduling showings and getting feedback," said ShowingTime President Michael Lane. "We're able to add measurable efficiencies to the appointment scheduling process. Subscribers save time by using our Mobile App, ShowingCart, mapping and more to confirm, decline or reschedule appointments from wherever they are," he added.
Hundreds of offices in these markets also use ShowingDesk, ShowingTime's web-enabled front desk software, and the ShowingTime Appointment Center, the only service in the real estate industry staffed 24 hours a day, seven days a week with dedicated appointment specialists who fully confirm showings on behalf of listing agents and offices. Showing requests made via the MLS are fully integrated into these products to facilitate prompt follow-up.
About ShowingTime
ShowingTime equips MLSs, Associations, offices, brokers and agents with tools to schedule showings, generate feedback and report on activity. Its products are used by more than 53,000 offices across North America and are integrated with 200+ MLSs to help real estate professionals manage 3 million showings every month. Visit http://www.showingtime.com for more information.
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South Tahoe Association of REALTORS® Provides Showing Suite, Inc. MLS Integration
San Diego, CA (March 31, 2015)--Showing Suite, Inc. is proud to announce that South Tahoe Association of REALTORS® (STAOR) has chosen Showing Suite's showing scheduling system for their MLS. Their members will soon have access to all the Showing Suite features provided in the MLS version.
"South Tahoe Association of REALTORS® is always looking for new technology tools that will add to the functionality of the MLS and benefit its subscribers. Showing Suite provides a wide breadth of features that allow agents the option to customize to their comfort level. The free MLS showing scheduling features was an obvious choice for South Tahoe and we are excited to be providing it to our subscribers," said Sharon Kerrigan, Executive Vice President of STAOR.
STAOR now has access to single sign-on capabilities through their Rapattoni system as well as through the Clareity Dashboard (coming soon). Members will be able to log on to the MLS and schedule showings on any listing that has Showing Suite enabled. By clicking on the "Schedule a Showing" button agents will be taken to a confirmation page that allows them to schedule the showing as well as provide a place of communication between all the selling parties. Members can upgrade to the full functionality available in the Showing Suite Ultimate account at any time.
The Showing Suite system comes equipped with a free account for every agent. Buyers' agents can quickly create showing tours, ask questions to the listing agent, map the showing tour, and schedule and re-arrange showings. A showing tour will include each listing with a confirmed showing appointment. The buyer's agent has everything they need to arrange the tour in their account. If the agent wants to print, email, or share the information with their buyers, all of it can be done through the Showing Note mobile app. Showing Note allows buyers to take photos, videos, and notes at each listing and save everything in one place. Users receive updates about the listings they've seen and can share their notes and pictures with fellow collaborators or on social media, in addition to accessing their showing tours.
Showing Suite also includes free features for listing agents. Listing agents have the option of enabling the Showing Suite Calendar where they can allow buyers to schedule showings on their listings. An automatic showing request email is triggered by appointment requests submitted through the calendar which prompts the agents to confirm the appointment or suggest a different time. The listing agent, the seller, an office admin, or any combination of parties that may need to confirm the showing can receive any of these emails.
When an agent chooses to upgrade to a Showing Suite Ultimate subscription they will have access to additional features in their Showing Suite account. An enhanced showing scheduling system called Showing Robot allows listing agents to enable on their listings. With Showing Robot, the listing agent can enable phone calls and text messages to confirm appointments in addition to email. The "Text2Show" service allows buyers to text the local Showing Robot number provided to the listing agent to locate that property, view the mobile flyer, and choose a time for a showing. By not subscribing to an additional local sign rider text-message service, agents can save money by having this service already included for their listings. For immediate showings requested by the buyers, simply select the "InstaShow" button which will try to get them into the showing as soon as possible.
Listing agents will also be able to gather showing feedback using Showing Suite's award winning Home Feedback system. Powerful statistical reports can be generated for each listing which allow agents to make modifications that help sell homes as quickly as possible. A Showing Suite Ultimate account comes with additional features such as the Home Followup CRM, Customer Satisfaction Surveys and a robust mobile app to manage showings on the go.
About South Tahoe Association of REALTORS®
South Tahoe Association of REALTORS® strives to provide resources enabling members to serve the public and work together cooperatively. They do this by educating members and the public, protecting the public by advocating private property rights and home ownership, contributing to the community's well being, upholding professional standards, and promoting a positive image and the value of REALTORS®. To learn more visit STAOR.org.
About Showing Suite, Inc.
Showing Suite, Inc. develops and implements market-leading tools that allow real estate professionals to sell homes smarter and faster. Since 2001, the company has brought a suite of web-based software solutions for the real estate sector to market, including its flagship product, HomeFeedback®, as well as Home Followup, Listing Sync, Showing Sync®, ForeclosureFeedback®, and Showing Calendar®. Since inception, Showing Suite™ has helped more than 900,000 real estate professionals in the U.S. and Canada retrieve valuable feedback from potential buyers to increase home sales. For more information visit ShowingSuite.com.
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Fresno Association of REALTORS® Chooses the Showing Suite MLS Version for all of Their Members
San Diego, CA (February 26, 2015)--Showing Suite, Inc. is proud to announce that Fresno Association of REALTORS® (FAR) will be implementing Showing Suite's showing scheduling software for their MLS. A great addition to any MLS, FAR decided Showing Suite was a good fit for their 3,200 members. Members will be able to schedule all their showings within and outside the MLS.
"FAR has a high level of professionalism which can be seen in how our organization and REALTORS® conduct themselves. The Fresno MLS is a resource to all of Fresno County and provides quality service as well as resources for its members. The MLS Committee felt the importance of providing a showing service that will align with FAR's standards while giving our members access to time-saving tools," said Linda Hergenrader, MLS Operations Coordinator.
Showing Suite is working directly with Rapattoni, Fresno's MLS Software provider, to add a "schedule a showing" button to each listing. Clicking this link will use Single Sign On to log the member into their Showing Suite account. Once logged in they'll be able to schedule a showing according to the preferences that the listing agent indicates.
Buyers agents can use their free account to quickly create showing tours. A showing tour will include each listing with a confirmed showing appointment. The buyer's agent has everything they need to arrange the tour in their account. They can ask questions to the listing agent, schedule and re-arrange showings, and map the showing tour. All of the information about the listings can be printed, emailed to buyers, or shared in the Showing Note mobile app. Showing Note is like EVERNOTE for showings; it allows buyers to take photos, videos, and notes at each listing and save everything in one place. Along with being able to access their showing tours, users receive updates about the listings they have seen and can share their notes and pictures with fellow collaborators or on social media.
Each listing agent will have a set of free features in their account as well. The listing agent will choose if they want to allow buyers to schedule showings on their listings using the Showing Suite calendar. Appointment requests submitted through the calendar can trigger an automatic showing request email to confirm the appointment or suggest a different time. These emails may be sent directly to the listing agent, the seller, an office admin, or any combination of parties that may need to confirm the showing.
Listing agents will also have the option of enabling an enhanced showing scheduling system called Showing Robot on their listings. Showing Robot allows the listing agent to enable phone calls and text messages for appointment confirmation in addition to email. With the "Text2Show" service buyers can schedule showings by texting the local Showing Robot number provided to the listing agent to find that property, see the mobile flyer, and choose a time for a showing. This number can save agents money because they won't have to subscribe to an additional service to get a sign rider text-message marketing system for their listings. If the buyers want an immediate showing they can select the "InstaShow" button which will try to get them into the showing as soon as possible.
Showing Robot is just the tip of the iceberg for Showing Suite Ultimate subscribers. Listing agents will also be able to gather showing feedback using Showing Suite's award winning Home Feedback system. They will be able to generate powerful statistical reports for each listing so they can make modifications to sell homes as quickly as possible. Additional features in a Showing Suite Ultimate account include the Home Followup CRM, Customer Satisfaction Surveys and a robust mobile app to manage showings on the go.
About Fresno Association of REALTORS®
The Fresno Association of REALTORS® mission is to promote the professionalism of REALTORS®. They strive to make programs and services available to their members that allow them to conduct their business with integrity and competency. Active in their community, the Fresno Association of REALTORS® and Affiliates Foundation aims at helping those in Fresno County own homes through education, housing affordability projects and community involvement. To learn more visit FresnoMLS.net.
About Showing Suite, Inc.
Showing Suite, Inc. develops and implements market-leading tools that allow real estate professionals to sell homes smarter and faster. Since 2001, the company has brought a suite of web-based software solutions for the real estate sector to market, including its flagship product, HomeFeedback®, as well as Home Followup, Listing Sync, Showing Sync®, ForeclosureFeedback®, and Showing Calendar®. Since inception, Showing Suite™ has helped more than 900,000 real estate professionals in the U.S. and Canada retrieve valuable feedback from potential buyers to increase home sales. For more information visit ShowingSuite.com.
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Showing Suite, Inc. to Provide all Members of Calaveras County Association of REALTORS® Showing Scheduling Software
San Diego, CA (February 05, 2015)--Showing Suite, Inc. announces they will provide their showing feedback and management software to Calaveras County Association of REALTORS®' MLS. As a collaborative effort between Showing Suite, CALIFORNIA ASSOCIATON OF REALTORS®, and Calaveras County Association of REALTORS® (CCAR), this partnership will provide the free Showing Suite MLS system to all CCAR members.
"At CCAR we are very excited to offer Showing Suite to our members. Showing Suite's free MLS version made the decision an easy one. Specifically, their management platform and ease of access for scheduling showings are a few things that will be great member benefits and we are happy to incorporate them. We like to be on the lookout for new technologies to incorporate that will be right for our association and feel like we have found just that," said Valerie Moon, Association Executive of CCAR.
Showing Suite will integrate with CCAR's MLS platform, Core Logic Innovia. A "Schedule a Showing" button will now be displayed on all their listing pages where buyers' agents can schedule a showing right within the MLS. The free MLS edition comes equipped with email confirmations for scheduled showings. Agents can also add contact information, create showing tours and maps, ask questions to the listing agent and give buyers access to Showing Note.
All CCAR members will have the option of upgrading to Showing Suite Ultimate where they will have the added capabilities of call and text confirmations for showings. The Ultimate edition also comes with Showing Suite's award winning Home Feedback system. Home Feedback links directly to the lockbox to send automated showing feedback requests to those who have done showings. The seller, buyers' agent, and listing agent Showing Suite portal also gives the ability to see feedback statistics and give valuable feedback to sellers to help with any necessary changes that need to be made to the listing.
Since Showing Suite's system is designed to work with the MLS, the MLS integration is an easy one. This provides for a smooth transition when any agent wants to upgrade and incorporate the time saving structures designed by Showing Suite. Designed by REALTORS® specifically for real estate professionals, Showing Suite is an obvious choice due to its ability to work seamlessly with the whole home selling process.
About Calaveras County Association of REALTORS®
CCAR is locating in California's Calaveras County. Their mission is to have a beneficial influence on the real estate and related industries while uniting those engaged in the recognized branches of the real estate profession. They strive to provide quality resources for their members and have an active voice in their community. For more information visit http://www.CalaverasRealtors.com.
About Showing Suite, Inc.
Showing Suite, Inc. develops and implements market-leading tools that allow real estate professionals to sell homes smarter and faster. Since 2001, the company has brought a suite of web-based software solutions for the real estate sector to market, including its flagship product, HomeFeedback®, as well as Home Followup, Listing Sync, Showing Sync®, ForeclosureFeedback®, and Showing Calendar®. Since inception, Showing Suite™ has helped more than 900,000 real estate professionals in the U.S. and Canada retrieve valuable feedback from potential buyers to increase home sales. Visit http://www.ShowingSuite.com for more info.
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Eight More MLSs Sign MLS-Wide Licensing Agreements with ShowingTime to Provide Showing Appointment Scheduling and Feedback to 28,000 Subscribers
Chicago, IL – January 27, 2015—ShowingTime, the real estate industry's leading showing management technology provider with 1.2 million active listings subscribed to its services, announced today that eight MLSs with more than 28,000 subscribers signed MLS-wide licensing agreements to provide those subscribers with ShowingTime's appointment scheduling and feedback systems.
The customers include Greater Fairfield County CMLS; Greater Alabama MLS; Greater Baton Rouge Association of Realtors®; Greater Lansing Association of Realtors®; Pinehurst-Southern Pines Area Association of Realtors®; Terre Haute Area Association of Realtors®; and Piedmont Regional Association of Realtors®. Northeast Florida MLS/RealtyWEB.Net, an existing ShowingTime customer, upgraded its service contract to add mobile functionality.
"Adding enhanced mobile functionality is a big win for our subscribers," said Ron Stephan, Chief Executive Officer of the Northeast Florida MLS/RealtyWEB.Net. "Since they spend so much time working and communicating with their buyers, sellers and peers in the field, we're always looking to provide members with high quality, time-saving mobile solutions."
ShowingTime for the MLS – licensed by 80 MLSs – uses patented technology to streamline the appointment scheduling process, resulting in quicker showing confirmations and less phone tag. Listing agents can post showing instructions and enter available hours on an interactive calendar to indicate when a listing can be shown. When a showing agent submits a request, notifications are sent instantly. All the real estate industry's primary MLS vendors have incorporated ShowingTime into their MLS systems for clients.
The ShowingTime Appointment Center – which integrates with ShowingTime for the MLS – is the only service in the real estate industry staffed 24 hours a day, seven days a week with dedicated appointment specialists who fully confirm showings on behalf of listing agents and offices. Listing agents never worry about missing showing requests, while showing agents appreciate how quickly appointment specialists confirm appointments.
Both services enable subscribers to also use the ShowingTime Mobile App to schedule showings, review existing appointments, get push notifications, access driving directions and/or view showing instructions, all while in the field. As a result, no showing request is ever missed.
"We are very pleased these MLSs and Associations selected ShowingTime to equip their subscribers with the latest technology for scheduling showings and getting feedback," said ShowingTime President Michael Lane. "We're able to add measurable efficiencies to the appointment scheduling process. Subscribers save time by using our Mobile App, ShowingCart, mapping and more to confirm, decline or reschedule appointments from wherever they are," he added.
Hundreds of offices in these markets also use ShowingDesk, ShowingTime's web-enabled front desk software. Showing requests made via the MLS download into a "Task List" to facilitate prompt follow-up by office staff. ShowingDesk is the industry's most popular front desk software for managing showings.
About ShowingTime
ShowingTime equips MLSs, Associations, offices, brokers and agents with tools to schedule showings, generate feedback and report on activity. Its products are used by more than 53,000 offices nationwide and integrated with 200+ MLSs to manage 3 million showings every month. Visit http://www.showingtime.com for more information.
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Carolina Multiple Listing Services, Inc. Signs Agreement with ShowingTime
CHARLOTTE, N.C. – Carolina Multiple Listing Services, Inc. (CarolinaMLS), a wholly-owned subsidiary of the Charlotte Regional Realtor® Association, has signed a new agreement with ShowingTime, the real estate industry's leading showing management technology provider, to deliver appointment center services for more than 8,000 real estate professionals subscribing to CarolinaMLS.
"ShowingTime Appointment Center has developed innovative technology solutions that support Realtors® as well as the goals of CarolinaMLS," said Steve Byrd, vice president and CTO of CarolinaMLS. "Their 24/7 service, best-in-class mobile app, two-way text messaging and analytic reports will not only afford our agents a great experience but will help agents provide even better service to buyers and sellers."
ShowingTime is the only service in the real estate industry staffed 24 hours a day, seven days a week with live appointment specialists. CarolinaMLS agents will also benefit from using the ShowingTime mobile app to review existing appointments, schedule new ones, access driving directions and/or view showing instructions, all while in the field. When combined with online scheduling via CarolinaMLS, which includes a ShowingCart, mapping and more, no showing request is ever missed.
"We are extremely pleased Carolina Multiple Listing Services, Inc. selected ShowingTime to equip its members with the latest technology for scheduling showings," said ShowingTime President Michael Lane. "Our Appointment Center adds measurable efficiencies to the appointment scheduling process. Listing agents don't have to worry about missing any showing requests, while showing agents appreciate how quickly our appointment specialists work to confirm appointments."
About CarolinaMLS
The Charlotte Regional Realtor® Association is a trade association that provides its more than 7,000 Realtor® members with the resources and services they need to conduct ethical, professional, successful and profitable businesses. The association operates the Carolina Multiple Listing Services, Inc. (CarolinaMLS), which has approximately 8,000 Subscribers and is the private cooperative Realtors® use for access to tens of thousands of residential listings in a multicounty service area, including Charlotte, the Piedmont area of North Carolina and South Carolina, and beyond.
About ShowingTime
ShowingTime equips MLSs, Associations, offices, brokers and agents with tools to schedule showings, generate feedback and report on activity. Its products are used by more than 53,000 offices nationwide and integrated with 200+ MLSs to manage 2.5 million showings every month. For more information, please visit www.showingtime.com.
For more information about the Charlotte Regional Realtor® Association, visit www.CarolinaHome.com. For an interview with Vice President and CTO, Steve Byrd, please contact Kim Walker.
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ShowingTime And Goomzee Integrate Solutions
Missoula, MT, September 18, 2014 — Real estate professionals around the U.S. can now schedule showings with other agents directly from Goomzee Mobile MLS, a mobile listing search and collaboration tool for popular tablets and smart phones. Goomzee, a leading provider of mobile MLS apps for real estate professionals, announced today that they've successfully integrated ShowingTime's popular scheduling system directly into the Goomzee Mobile MLS app. MLS markets that participate with Goomzee and ShowingTime will benefit from this collaboration by providing a comprehensive solution for real estate professionals on the go to get their work done more efficiently.
"ShowingTime for the MLS, available in more than 75 MLSs across the country, helps agents remove some of the obstacles to showing a home; direct integration within Goomzee's Mobile MLS takes the streamlined process to a whole new level," said ShowingTime President Michael Lane.
Goomzee's system leverages a deep integration with ShowingTime to instantly detect which listings are available for showing, and presents the option to the agent. Whenever they view available listings, they can tap a "Schedule a Showing" option either from their phone or tablet, and ShowingTime's scheduling system appears within, allowing them to collaborate with other agents. Agents using Goomzee's Mobile MLS app will be able to schedule a showing directly within the app, without leaving, so they can continue working without interruption.
"We've been a longtime partner with MLSs and industry vendors and we understand the importance of integrating best-of-breed solutions agents have already grown to love that already work with their MLS system," explains Mike Sparr, Goomzee's CEO and founder. "We integrated with RPR, Clareity Security, and Instanet Solutions from day one, and we continue to work closely with the industry's leading technology solution providers and collaborate to solve our mutual customers' needs."
Real estate professionals served by Realtors® Association of York & Adams Counties (RAYAC), an MLS market served by both Goomzee and ShowingTime, are the first to benefit from this collaboration. Additional MLSs already or soon working with both companies are scheduled to receive the free app upgrade in weeks that follow.
"One of the reasons we chose Goomzee is their longtime reputation for top customer service, the speed and ease of their mobile apps, and their willingness to work with our current technology partners," says Rhonda Elliott, Systems Manager for Realtors® Association of York & Adams Counties. "I'm blown away at how responsive and pro-active they have been along the way and our members are delighted."
Goomzee's Mobile MLS solutions are already deployed with MLSs in Arizona, California, Michigan, Pennsylvania, Idaho, Oregon, Florida, Montana, Colorado, and Arkansas including Idaho's largest MLS, Intermountain MLS and recently, Tucson and San Francisco markets. ShowingTime's integration with Goomzee joins other industry-leading tools from Clareity Security, Instanet Solutions, Cloud CMA, RPR, Education.com, Walkscore, and more who already integrate with Goomzee Mobile MLS.
About Goomzee
Goomzee celebrated its 11th year in business in 2014. The company began as an e-commerce application service provider, powering and hosting small business' e-commerce websites, but shifted to real estate technology just as the industry fell into turmoil to solve recognized gaps in mobile technology. The company has been serving the real estate industry since 2007, and multiple listing services since 2008. Its initial real estate product called Goomzee Connect allows agents to capture leads at the property via text message codes on sign riders and a lead capture system. After working closely with MLSs and providing its service as a member benefit in nearly 30 MLS markets, representing over 296,000 agents, MLSs approached Goomzee to co-design a mobile solution that would best serve the needs of their members. Their current solution represents a culmination of their first-generation web solution, and two years of research and development to offer a platform that rivals the large portals. For more information, request a quote, or to schedule a personal demo, please contact Goomzee via http://www.goomzee.com.
About ShowingTime
ShowingTime equips MLSs, Associations, offices, brokers and agents with tools to schedule showings, generate feedback and report on activity. Its products are used by more than 53,000 offices nationwide and are integrated with 200+ MLS systems to manage 3 million showings every month. Visit http://www.showingtime.com for more information.
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Showing Suite Launches Better, Faster User Account Login
We've recently had a number of users request that we expand the account session timeout – you asked for it, so we delivered! For our latest Showing Suite feature request update, we've improved the way you log in/out of your account. Once you sign into your Showing Suite account, you will now stay logged in, even if navigate away or close your browser. When you navigate back www.showingsuite.com and click the "LOGIN" button, it will take you directly to your account with no need to re-enter your email and password combination each time.
You will now stay logged in to your Showing Suite account for two weeks, or until you click the "LOGOUT" button in the upper right hand corner of your account.
If you should see any issue with this update, try clearing your browsers cookies and cache. If you are still experiencing trouble, feel free to contact us at [email protected] and we will be happy to assist you.
Have a feature request, or an idea that will make Showing Suite even better? Contact us and we'll make sure your ideas are heard.
To view the original article, visit the Showing Suite blog.
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Wilmington Regional Association of REALTORS® is Live the ShowingTime Appointment Center and Online Scheduling, While Four Additional MLSs Add Online Scheduling for Members
Chicago, IL – March 3, 2014—ShowingTime, the real estate industry's leading showing management technology provider, announced today that the Wilmington Regional Association Of REALTORS® (WRAR) is live with the ShowingTime Appointment Center and online scheduling for its 1,500 members, while four additional MLSs totaling more than 18,000 members have added ShowingTime's online scheduling system to help members manage showings directly through the MLS.
WRAR members call the Appointment Center from 8 a.m. to 11 p.m. EST seven days a week, the longest open hours of any showing appointment center in the real estate industry, and also login to the MLS anytime to schedule showings. The Appointment Center includes dedicated appointment center staff to fully confirm showings on behalf of listing agents and offices. It also features branded phone calls, as if the appointment center staff is in the subscriber's office.
"I am super impressed by your staff," said Jerry Panz, CEO of WRAR. "I have never, in the 30 years in this business, seen any venture move this quickly. The Appointment Center's extended hours, 2-way text messaging, branded calls and emails, and overall use of technology to automate the scheduling process is wonderful."
The other four MLSs – Dayton MLS with 3,000 members; Hudson-Gateway MLS with 9,000 members; Sussex County MLS with 1,500 members; and CRIS MLS with 5,000 members – are now providing members with 24/7 online scheduling. They, along with WRAR members, can also use their smartphones or tablets to request and manage showings and feedback.
ShowingTime products are currently used in more than 50,000 real estate offices comprised of 400,000+ real estate professionals to schedule more than 2 million showings per month. Its technology streamlines the appointment scheduling process, resulting in quicker showing confirmations and less phone tag.
Listing agents can post showing instructions and enter available hours on an interactive calendar to indicate when a listing can be shown. When a showing agent submits a request, notifications are sent instantly according to the listing agent's preferences. A listing can be set up a variety of ways depending on whether it's occupied or vacant.
"We are thrilled to have these MLSs and Associations partner with us to better equip their members," said ShowingTime President Michael Lane. "We're able to add measurable efficiencies to the appointment scheduling process. Members have access to a ShowingCart, mapping, and enhanced notifications, which include patented 2-way text messaging so agents can confirm, decline or reschedule appointments from their smartphones when they can't take a call. Some also will have access to customizable feedback, which enables sellers to view their own listing activity report," he added.
Hundreds of offices in these markets also use ShowingDesk, ShowingTime's web-enabled front desk software. Showing requests made via the MLS download into a "Task List" to facilitate prompt follow-up by office staff. ShowingDesk is the industry's most popular front desk software for managing showings.
About ShowingTime
ShowingTime equips MLSs, Associations, offices, brokers and agents with tools to schedule showings, generate feedback and report on activity. Its products are used by more than 50,000 offices nationwide and integrated with 200+ MLSs to manage 2 million showings every month. Visit http://www.showingtime.com for more information.
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Showing Suite Releases Beta of Automated Showing Appointment Scheduling System
SAN DIEGO (December 12, 2013) – Showing Suite, Inc., a San Diego based real estate technology company that focuses on showing solutions for agents and home buyers, has announced the beta release of Showing Robot; a patents pending, automated showing feedback and appointment scheduling system.
Agents and prospects can schedule showings by clicking a link in the listing details, sending a text message, or by making a single phone call. Showing Robot then will automatically call, text or email all of the involved parties to confirm the showings before notifying the showing agent or buyer with showing information. Showing Robot operates using cloud-based technology that electronically schedules and confirms showing appointments; eliminating the possibility of human error from call-center employees.
Rick Bengson, Showing Suite CEO states, "The future is not by having onshore and offshore call centers schedule home showing appointments for buyers and Buyers Agents. That antiquated system costs a lot of money and they make errors just like the old "telephone game". Our system is quicker to use, a fraction of the cost, and provides better showing and feedback documentation than any other system. Now a buyer will see a sign with a number to text, they will receive a text back with a link to a calendar with the property flyer MLS info and available times to choose from, click the chosen time, and everyone is contacted and the buyer will receive a text back confirming their showing within minutes. Or an agent can call or text in an MLS number and the desired showing appointment time and be quickly sent back the confirmation and showing instructions. It's fast and saves time and money".
Showing Robot features include:
Versions for an individual agent, team, office, or MLS.
Full ShowingSuite.com functionality for showing and feedback management.
Lockbox integration which sends automated feedback anytime a lockbox is opened.
iPhone, iPad and Android apps for scheduling and confirming showing appointments, viewing showing and feedback reports, etc.
Fully customizable default messages that will be added to the appointment text, email, and Robot voice call for the scheduling party.
Showing Robot will be available for individual agents, teams, offices, and MLS boards. To join the waitlist, please visit http://www.showingrobot.com.
About Showing Suite, Inc. Showing Suite, Inc. develops and implements market-leading tools that allow real estate professionals to sell homes smarter and faster. Since 2001, the company has brought a suite of web-based software solutions for the real estate sector to market, including its flagship product, HomeFeedback®, as well as Home Followup , Listing Sync, Showing Sync®, ForeclosureFeedback®, and Showing Calendar®. Since inception, Showing Suite™ has helped more than 800,000 real estate professionals in the U.S. and Canada retrieve valuable feedback from potential buyers to increase home sales.
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Prudential Fox & Roach, REALTORS®, Selects the ShowingTime Appointment Center to Serve 4,000 Associates in 62 Offices
Chicago, IL – September 25, 2013—ShowingTime, the real estate industry's leading showing management technology provider, announced today that Prudential Fox & Roach, REALTORS®, one of the nation's largest providers of real estate services, selected the ShowingTime Appointment Center to provide appointment center services for its 4,000 agents in 62 offices across Pennsylvania, New Jersey and Delaware.
The service – an integral part of ShowingTime's full product suite, used to schedule more than 2 million showings monthly for 400,000+ real estate professionals across the country – improves efficiency by streamlining the appointment scheduling process. Agents in markets served by Prudential Fox & Roach can call one phone number to schedule showings.
"The ShowingTime Appointment Center provides long open hours, a best-in-class mobile app, two-way text messaging and sophisticated analytic reports. These were major factors in our decision," said Rajeev Sajja, Vice President, Digital Innovation. "ShowingTime will help our associates provide even better service to buyers and sellers, and will also provide a great experience for agents showing our listings," he added.
Established in 1886 and currently the number one REALTOR® in the Tri-State region and number one single-market REALTOR® in the nation, Prudential Fox & Roach had more than $8.3 billion in sales volume and nearly 25,000 transactions in 2012.
"We are extremely pleased to have Prudential Fox & Roach partner with us," said ShowingTime President Michael Lane. "Our Appointment Center adds measurable efficiencies to the appointment scheduling process. Listing agents don't have to worry about missing any showing requests with our long open hours, while showing agents appreciate how quickly our appointment specialists work to confirm appointments. In each case, agents receive notifications so they know exactly what's going on at all times," Lane added.
About ShowingTime ShowingTime equips real estate agents, brokers, offices, Associations and MLSs with tools to schedule showings, generate feedback and measure marketing effectiveness. Its products are used by more than 6,000 offices nationwide and integrated with more than 180 MLSs to manage more than 2 million showings every month. Visit http://www.showingtime.com for more information.
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BookAShowing.com Implements Their System with the Greater Lakes Association of REALTORS®
BookAShowing.com, the premier MLS integrated showing appointment and feedback solution, announces the implementation of its system with the Greater Lakes Association of REALTORS®.
BookAShowing.com allows REALTORS® to schedule showing appointments online directly from the MLS eliminating phone calls between agents and allowing them to complete automatic feedback forms after every showing appointment. Email and text message alerts for new and updated showings, automatic showing feedback forms, BAS-Mobile access, Buyer and Seller integration, and a host of other features help to make BookAShowing.com a leader in this sector of the Real Estate industry.
BookAShowing.com launched with seamless integration with the association's MLS provider, Paragon. This integration allows agents to quickly and easily schedule showings when searching for properties for their perspective buyers. Offices receive a free account giving them access to calendars and reports of all appointments on listings within their office. The utilization of BookAShowing.com enhances communication between REALTORS® throughout the Association and helps move more properties in the market.
"We are pleased the Greater Lakes Association chose BookAShowing.com," stated Jason Moser, President. "With our robust showing appointment system they also get a fully integrated and customizable feedback form that has an 85% response rate."
"Add to all our other features the capability of using an iPhone, Blackberry, or other mobile device to not only track showings and clients but to schedule a showing while on the road, we are confident they will be using BookAShowing.com for a long time," added Moser.
Buyers and Sellers have yet another reason to work with a REALTOR® as they are able to track their showing information via their own secure login. Agents have control over whether sellers receive feedback in real-time or filtered by their agent. They can also give the seller the capability of approving showing requests online, eliminating phone tag and back-and-forth messaging. Buyers can map showings scheduled by their agent, add notes to houses viewed and review past showings and feedback to aid in the buying decision process.
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