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Chime's AI Assistant Delivers Nearly 95% Conversational Accuracy
Quality of AI-Human interactions consistently improved through built-in machine learning algorithms and dedicated training team PHOENIX, Feb. 20, 2023 -- Chime Technologies, an award-winning real estate tech innovator, today announced the overwhelming year over year success of its intuitive chatbot AI Assistant in helping increase agent productivity and boost conversion rates. Unlike simple AI solutions with limited capabilities, AI Assistant - launched in 2019 - is consistently improving from both machine learning algorithms and a professional training team, dedicated to reviewing thousands of real conversations and coaching the AI. Boasting more than 93% conversational accuracy, the chatbot's ability to deliver high quality interactions is the result of Chime's proven approach to consistently humanizing the AI and four years of strategic product development. Learn more about AI Assistant HERE. As competition increases and market conditions evolve, agents are under intense pressure to attract, nurture, and convert leads more efficiently. Increasingly, agents understand the role of technology and specifically AI, to help them do so. In fact, according to a 2022 Technology Survey from the National Association of REALTORS®, more than 15% of agents believe that artificial intelligence tools will be very impactful in their business within the next 24 months. In 2022, Chime reported a more than 46% increase in chatbot adoption among customers. According to long time Chime customer Adam Frank of eXp Realty, "[Chime's AI Assistant] is an unprecedented tool. There are other chatbots, but nothing else runs and works like AI Assistant does." In the past year, AI Assistant increased daily messages by more than 322% and daily lead responses by more than 108%. This significant momentum was driven by Chime's consistent coaching and humanizing of the chatbot. Unlike anything else on the market, AI Assistant is innately powered by machine learning and natural language processing technologies and consistently enhanced by a dedicated training team who regularly reviews the chatbot's performance to train the AI and deliver the operational intelligence agents need to close deals. Year over year, Chime continues to enhance the capabilities of AI Assistant to best serve the needs of agents and more tightly integrate into Chime's robust sales acceleration platform. By automating and streamlining key processes right from the chatbot, agents are freed to focus on servicing their clients and delivering the essential human elements necessary for success in real estate. New features support the following: Showings - Directly schedule a showing based on lead's availability, empowering the chatbot to serve as a true assistant to agents Listing Ads - Responds directly to listing ad questions in real-time to expedite sales process Smart Plans - Seamless integration with Smart Plans based on real conversations with leads to avoid lag time Cold-Lead Nurturing - Automated long-term cold-lead nurturing to ensure agents stay focused on only those sales-ready leads "Four years ago, our forward-thinking product development team recognized the potential for AI to significantly impact the real estate industry and delivered a powerful and intuitive chatbot designed to help agents work smarter and not harder," said Dave Carter, vice president, marketing, Chime. "Today, we are proud of the value AI Assistant offers our customers nationwide in attracting and converting leads for increased business. We will continue to prioritize humanizing our AI to deliver high quality interactions for the benefit of agents and consumers alike." To learn more, visit HERE. About Chime Technologies Chime is an all-in-one Sales Acceleration Platform for the real estate industry headquartered in Phoenix, Arizona. Its award-winning productivity suite offers a robust set of features that help real estate professionals and teams of all sizes run and grow their business. Chime Technologies operates as a US subsidiary of Renren, Inc. (RENN). For more information, contact [email protected] or 888-682-4463, or visit www.chime.me.
Chime Technologies Extends Impact of AI for Real Estate with New Chatbot Feature
Chime AI Assistant will enable real estate professionals to respond, qualify and engage prospects 24/7 PHOENIX and LAS VEGAS, July 23, 2019 -- Inman Connect 2019 -- Chime Technologies, an operating system for the real estate industry, today introduced Chime Assistant, an AI-powered chatbot. A part of the Chime ecosystem, the add-on feature will be available this fall and enable brokers and real estate teams to capture new leads directly through website chat 24/7 and leverage the system's intelligent interaction for better lead qualification and conversion rates for incoming leads from other sources. To learn more, visit www.chime.me or stop by the Chime booth (#704) at this week's Inman Connect 2019 event to see a demonstration. Quick Links: Learn more about our AI-driven Chime Assistant in our latest blog post. See all of the innovations Chime offers via our real estate operating platform HERE. Watch our informational video HERE Consumers are increasingly looking for high-touch interactions with real estate brokers. The proliferation of mobile technology and social media channels has made instant connection and accessibility a critical factor for establishing leads and nurturing them further through the sales funnel. And yet, agents cannot be constantly tethered to a device to respond and nurture leads. By providing AI-powered chatbot functionality, potential clients can interact and ask questions via a broker web site while Chime Assistant handles the request – even in the middle of the night. Featuring a 30 second instant response and intelligent interaction that mirrors chatting with a real person, Chime Assistant can automatically classify leads based on information gathered during the conversation. Agents will then be notified with a qualified lead and can take immediate action. Intelligent automation removes the manual work and costs associated with lead capture while simultaneously elevating conversion rates. With Chime Assistant agents can: Leverage Automated Lead Qualifying – enabling them to respond to and qualify new leads 24/7 even while in the field showing houses, putting together a contract, or at the closing table. Ensure Conversational Lead Capture – providing proactive opportunities to engage web site visitors as they browse, while gathering preference data and contact information for CRM integration. During the event, attendees can schedule a demo at the Chime booth (#704) to see the AI-powered Chatbot in action and enter to win an Apple Watch. Additionally, Wednesday, July 24th Chime will participate in the Booth Bar Crawl Happy Hour event from 4:30 – 6:00 p.m. on the show floor and Inman show attendees will have an exclusive opportunity to receive $100 off the monthly fee of the Chime enterprise package for new customers. "In the digital age, consumers are looking for immediate gratification and quick answers to their questions. Brokers already know their web site can be a powerful lead generation tool, but by leveraging our AI-powered chatbot they will soon have even more opportunities to make a connection – even if they aren't in the office," said Mike McGowan, Vice President of Sales, Chime. "Our introduction of Chime Assistant will ensure agents can capitalize on web-based leads and won't lose out to a competitor simply because they weren't available. No matter where a prospect may be in the sales cycle, we have the proven tools and technologies to help real estate teams manage their leads and move them faster to close." About Chime Technologies Chime is an all-in-one Sales Acceleration Platform for the real estate industry headquartered in Phoenix, Arizona. Its award-winning productivity suite offers a robust set of features that help real estate professionals and teams of all sizes run and grow their business. Chime Technologies operates as a US subsidiary of Renren, Inc. (RENN). For more information, contact [email protected] or 888-682-4463, or visit www.chime.me.
Inside Real Estate Launches New Live Chat Feature on Circlepix Property Websites to Increase Interactions Between Agents and Prospects
Alain Pinel Realtors Launches WeChat Micro-site for Chinese Real Estate Buyers
APR is the first U.S. real estate firm to launch a micro-site on China's WeChat. SARATOGA, CALIF. (NOVEMBER 15, 2017) - Alain Pinel Realtors (APR), the Bay Area's largest residential real estate firm, announced today a partnership with Chinese luxury real estate marketing agency, Caimeiju, making the brokerage the first U.S. real estate firm to launch a micro-site on China's WeChat. With more than 963 million monthly active Chinese users, WeChat is well positioned to assist Chinese buyers interested in buying real estate around the globe. Known as China's "app for everything," WeChat offers everything from free video calls and instant group chats to news updates, shopping, bill payments and easy sharing of large multimedia files. According to The National Association of Realtors, Chinese buyers purchased $31.7 billion worth of U.S. property between March of 2016 and 2017. In 2014 APR began promoting its brand and luxury real estate listings in China on Caimeiju.com/apr. Since then APR has embraced the China market, including sending multiple delegations to showcase Bay Area real estate at luxury property events in Beijing, Shanghai and Guangzhou. APR's decision to launch a WeChat micro-site with Caimeiju is in response to the increased social and online behavior of Chinese citizens. "Chinese buyers tend to do a lot more research than other consumers. Brand recognition is vital," said Michi Olson, vice president of Global Business Development and Relocation at APR. "Many of our agents already use WeChat to communicate with their Chinese clients on a personal level and can now do so easily at a brokerage level." Olson says she plans to make WeChat a feature of her meetings and discussions at LPS Shanghai 2017 in December, when she and her APR delegation will be in China. The new WeChat micro-site provides a central digital location on WeChat for sharing APR's company information, Bay Area market data, translated exclusive property listings from Caimeiju, and even a Chinese language Bay Area MLS search. "Because of stricter capital outflow restrictions, buyers who can invest in overseas luxury properties tend to be more more sophisticated about their options; they focus on quality over quantity," said Jeff Toth, founder of Caimeiju. "APR has been an innovator in this space and innovating on WeChat is an extension to make sharing information in China even easier." Caimeiju was founded in 2009 to provide luxury marketing solutions to high-end brokers, Realtors and developers selling to China's elite. About Alain Pinel Realtors® Alain Pinel Realtors (APR) is the largest privately owned residential real estate company in Northern California and is consistently ranked among the top 10 largest residential real estate firms in the United States based on closed-sales volume. The firm has 1,400 agents in more than 30 offices throughout Northern California. APR was founded in 1990 by Chairman and CEO Paul L. Hulme, and is based in Saratoga, Calif. Visit us at apr.com and china.apr.com.