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A Real Virtual Open House Tour
Last weekend, a brokerage showed its ability to adapt and innovate through difficult times. The Michael Saunders & Company team executed a live Virtual Open House Tour event across its markets in Florida. I spent my Sunday afternoon -- while smoking a few racks of ribs -- watching how these agents leveraged Facebook Live to safely promote their listings. While some livestreams were very good and others were just okay, I was impressed on another front. Agents and the company extended themselves outside of their comfort zones. They took a risk to change from the norm to perform their duties, and sell their customer's home.
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Dealing with Squatters: How to Ask Them to Leave
So, you've calmed an agitated squatter in the home you're showing. What's the next step to take in order to show the listing without provoking a confrontation? Watch this week's episode of 'Real Answers' to find out. In the video above, you'll learn: How to safely give squatters options to leave so you can show the home What to say if they choose not to leave Why respect and appreciation for the squatter and their decision are key Why you should never issue ultimatums if you want to stay safe Sample scripts you can use throughout the interaction Next week: What happens when an angry person visits your office? Learn how to handle them peacefully.
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Dealing with Squatters: How to Calm an Agitated Person
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Dealing with Squatters: Avoiding Confrontation During a Showing
Last week, we showed you what to do when the vacant home you're showing has a squatter. If you used the techniques we discussed, the squatter may leave the property voluntarily--but what happens if they refuse? That's what we're exploring in this week's episode of "Real Answers." Watch the video above to learn: Why you should treat them like the homeowner to avoid a confrontation A sample script for starting a conversation with them What NOT to say to avoid aggravating a squatter The physical signs that hint that a squatter may escalate the situation No matter how considerate your approach, sometimes a squatter may want to confront you anyway. Tune into next week's episode for tips on talking down an agitated squatter! Next week: Are there squatters in the vacant house you're showing? Learn how to calm an agitated person.
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How to Show a Vacant Property Safely, Part 1
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Safe Selling: Easy Tricks for Navigating Stairs
We're going to bust another showing safety myth today: Despite what you may have been told, agents should NEVER let a prospect go all the way up a flight of stairs before they do. Why? Because the agent will lose sight of them, and then a predator posing as a prospect can hide around a corner in preparation for attack. So what's a better alternative? Find out in this week's Safe Selling video. Watch the clip above to learn: The ideal distance an agent should keep between theselves and a prospect when climbing stairs One trick to keep prospects in sight even when they turn a corner Why the handrail is an agent's best tool for self-protection The move agents need to make to evade an attack from above Next week: Why it's absolutely critical for agents to stay out of outbuildings during showings.
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Safe Selling: How Taking the Literal High Ground Can Protect Your Agents
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Safe Selling: The 'No Influence' Sales Strategy that Deters Predators
Here's something you can teach your agents to try during their next showing: the 'No Influence' sales strategy. It's a showing technique real estate agents can use to protect themselves from potential predators--all while making legitimate prospects feel like a million bucks. From childhood, we're taught to make others comfortable in our presence, and as Realtors, a certain interpersonal ease is important in building a thriving client base. Because of this, too many agents ignore their gut instincts to protect themselves during in-person interactions with new prospects. They fear alienating a prospect by making them uncomfortable. The No Influence technique lets agents seem every inch the gracious guide during a showing. Meanwhile, behind the scenes, this strategy actually allows agents to subtly position themselves in a protective manner during showings. Check out this week's Safe Selling video to learn more about this technique. Watch the video above to: Get a script that agents can use with prospects during the home tour Learn why this technique pleases legit buyers and deflates predators Next week: A quick tip for keeping a safe distance from prospects at a showing—without them noticing.
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Safe Selling: 4 Times Real Estate Agents Should ALWAYS Have a Showing Buddy
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Safe Selling: The 3 Steps Agents Should Take to Prepare a Home for a Showing
What's one thing that your firm's agents should know about staying safe during a showing? Visibility matters. You may have heard the term, "All the world's a stage." Teach your agents to keep this in mind as they're getting a home ready to show. Why? Because if the outside world can see into the home being shown, a predator posing as a buyer is far less likely to attack. After all, we know that predators who target real estate agents want to isolate them so that the agent can't be seen or heard—or the attack interrupted. In this week's Safe Selling episode, find out how increasing visibility into a listing increases the odds of the agent staying safe and even deterring an attack. Watch the video above to learn: The three things agents should do to prepare a listing for maximum safety during a showing Why it's important that neighbors and passersby can see or hear the agent during a showing How doing the three things above help to foil a predator's plan Next week: Learn the four scenarios where a showing buddy is CRITICAL for agent safety.
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Safe Selling: Buyer or a Thief? How to Tell
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Realtor Safety: Preparing a Home for a Showing
We're re-running this popular agent safety video series from Real Safe Agent on our broker channel to highlight the importance of safety on the job. Brokers, please feel free to share and/or reuse this content on your own blog, website, social media account, internal communications, and beyond! In a recent edition of our agent safety video series, we learned how those who attack Realtors are different from the average criminal--they're outright predators who plan their attacks. In today's video, we'll learn how to set up a home for a showing in a way that deters those with a predatory mindset. This is the first in a miniseries of three videos on making a home safe for a showing. Watch the video above to learn the very first things you should do when you arrive at a property--and before your prospect shows up. You'll find out how to ensure that neighbors and passersby can see and hear you should anything go wrong. Stay tuned for next week when we'll reveal more tips for showing a home safely!    
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Is Your Home Showing Being Recorded for Intel?
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Case Study: Showing Service Delivers Key Ingredient in Broker Success
WAV Group has just published a case study examining specialized showing software. WAV Group works with real estate brokerages to assess back-end technology solutions. Real estate brokers have been working with specialized back-end showing software like Centralized Showing Service (CSS). This paper examines two very different customers of CSS.
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What Real Estate Pros Should Know About Private Communications During a Showing
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Using RPR® to Ensure a Successful Buyer’s Tour: Preparation is Key (10/10)
Monday, October 10, 2016 at 12:00 PM PDT There are several, simple yet highly rewarding steps a REALTOR® can take to ensure a successful buyer's tour. From complete and accurate preparation, to mapping out the tour, and finally following-up with decision-prompting data, RPR® has all of your business-building bases covered. Join this free workshop to learn how to use RPR to create and manage a productive buyer tour. You will learn how to: Establish buyer need and expectation, and then confidently educate him/her on what the local market brings to bear Conduct a thorough property search by active, pending and sold listings; distressed properties, neighborhoods, schools, distance, and more Generate an attention-grabbing report for each of the properties on your tour, complete with your contact information, photos, and basic facts about the listing Create a follow-up email strategy using advanced RPR reports for enhanced information sharing Scope out those last-minute property sightings using the RPR app, including FSBOs Register now!
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Tips for Selling that Hot Property with the Sellers' Kids Out of School
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Using RPR® to Ensure a Successful Buyer’s Tour: Preparation is Key (7/19)
Tuesday, July 19, 2016 at 8:00 AM PDT There are several, simple yet highly rewarding steps a REALTOR® can take to ensure a successful buyer's tour. From complete and accurate preparation, to mapping out the tour, and finally following-up with decision-prompting data, RPR® has all of your business-building bases covered. Join this free workshop to learn how to use RPR to create and manage a productive buyer tour. You will learn how to: Establish buyer need and expectation, and then confidently educate him/her on what the local market brings to bear Conduct a thorough property search by active, pending and sold listings; distressed properties, neighborhoods, schools, distance, and more Generate an attention-grabbing report for each of the properties on your tour, complete with your contact information, photos, and basic facts about the listing Create a follow-up email strategy using advanced RPR reports for enhanced information sharing Scope out those last-minute property sightings using the RPR app, including FSBOs Register now!
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The Keys to a Killer Open House
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Sex Offender Poses as a Fake Buyer in This Bizarre Home Showing
Are you sure that your prospective buyers are on a legitimate search for homes? A North Texas Realtor recently had a frightening encounter with a would-be buyer that serves as a reminder to exercise caution during any in-person home showings. Last August, Colleyville Realtor Ty Williams received a call from Tommie Marvin Hawkins Jr., who claimed to be in the market for a home in the $2 million range. Hawkins asked Williams to meet him near the condo where he was purportedly staying and also insisted on driving, so the two departed in his car. At first, Williams did not sense any problems. He said that Hawkins "asked all the right questions" and seemed to be on the up-and-up. However, as the two viewed the final house, Hawkins asked Williams, "Which of these homes would you leave your wife for me for?" While the two laughed it off, Williams says he began to feel uncomfortable but ultimately wrote it off as a bit of eccentricity. The situation became even more disturbing on the second day of viewings when Hawkins parked his car and began a rambling monologue during which he made sexual overtures to Williams.  
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Showings On Demand With Curb Call
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Product Review: WOLFconnect
Mobile and cloud-based technologies have dramatically altered the real estate landscape. Tools like digital signatures and transaction management software have not only affected how agents work, but where. It's the where aspect that can be challenging for brokers. With many agents working almost exclusively from their home office or on the road, brokers often struggle to keep everyone connected and to maintain a cohesive company culture. Enter WOLFconnect. WOLFconnect is a virtual front office system from Lone Wolf that gives your staff access to the resources and social aspects of your business that were once only available in a brick-and-mortar office. Through WOLFconnect, members of your brokerage are able to stay informed, connected, and productive no matter where they are. Here's a quick glance at some of the features available in WOLFconnect: Lead Management and Distribution Listing Management Electronic Deal Sheet Showing Tools and Feedback Drip Marketing Photo Album Voting Tools Online File Cabinet and Documents Integrated Listing Data with the brokerWOLF back office management solution CRM Tools eConcierge Vendor Database Event Management/Online Calendar Full Message Center brokerWOLF Reports for Agents Inter-Office Notification Tools
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Friday Freebie: The Complete Open House Productivity Package from realtor.com®
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Get Ready for the 2013 Nationwide Open House Weekend!
This post comes to us from the Obeo blog: April 20-21 is the National Association of REALTORS® Nationwide Open House Weekend. REALTORS® from coast to coast will host the nation's largest open house weekend of the year. This is going to be a great opportunity for you to connect with consumers in your community! Here are some pretty amazing open house statistics from the National Association of REALTORS®: 45% of buyers used an open house in their home search in 2012 That stat is even higher for repeat buyers, who are more likely to visit open houses than first time home buyers. Mid income buyers are mostly likely to find their home through an open house (think about this stat when choosing which listings to open this weekend). Southern home buyers are more likely to find their home through an open house than buyers in any other region. With real estate inventories low in most markets and the number of buyers growing, this could be one awesome Open House Weekend! A successful open house starts with attracting the right buyers. So get in touch with your target audience and let them know about your open houses. See Page 2 for a few helpful tips.
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Monthly Real Estate Showings Data: April 2012
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Open House Safety: 10 Tips for a Safe Open House
As the spring real estate season kicks off, a successful sign of your recent marketing efforts is a well-attended open house. As important as it is to bring in a high volume of traffic and attract the right audience, it is equally as important to ensure the safety of your sellers, prospective buyers, and yourself during this period of high traffic. We compiled ten pointers to keep in mind as your weekends begin filling up with successful and safe open houses. Safety Tips for Your Sellers & Prospective Buyers: 1.) Keep pets secured: Coordinate with your seller ahead of time to make sure that pets are not around during the open house. If this is not possible, work with your seller to make sure that his or her pet is comfortably secured, away from the traffic flow. 2.) Remove small/breakable items around the house: Request that your seller removes items that a prospective buyer could risk stepping on or tripping over, or that his or her child could possibly ingest. 3.) Create ambience...cautiously: While it is nice to add those warm touches, if you are lighting a candle, try using electric votives (even better, they are reusable!) to avoid a spill or fire. If you are looking to fill the house with the aroma of fresh baked cookies, turn the oven off prior to the arrival of prospective buyers.
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A Story That’ll Get You Ready For April’s Nationwide Open House Weekend
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Monthly Real Estate Showings Data: February Shows Consistent Rise for 2012
We spotted this on the Showing Suite blog. We pulled our real estate showings statistics report for February 2012, and compared it to the last five years. According to Showing Suite’s CBSA reports, We’ve found that in 2012, home showings in February continue to rise, at a 15% increase compared to February of 2011. Real estate showings were at an all time low in February 2011, with a 23% drop compared to February of 2007, which had the most showings for the month of February within the last five years.
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ShowingSuite Quick Tip: Use Your New Statistics Feature to Sell Your Listings Faster
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Evolution of Buyer-Agent Relationships
Guest contributor Alan Shafran says: I would first like to thank everyone for the kind words and feedback from my previous article.  It’s nice to know that I am touching on some key issues in our industry and I hope that I can continue to be a good resource. The Buyer-Agent Relationship From traveling across the country, lecturing at real estate seminars and meeting professionals from a wide variety of real estate markets, I have become fascinated by the quandary our industry faces as it relates to creating professional relationships with our buyers.  To enhance the image of our industry and ensure that we are being compensated for our time, we need to band together as REALTORS® and make the signing of buyer broker agreements a standard operating procedure.
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Increase Office Productivity with These 5 Technologies
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