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How ChatGPT Can Help You Generate Real Estate Marketing Ideas
The future is here—and it wants to help with your real estate marketing strategy. Well, "wants" may be a strange word. After all, we're talking about artificial intelligence (AI). And while this AI may not technically "want" to do anything, it's certainly capable of helping you generate marketing ideas and even real estate copy. That's what innovative Realtor Jaime Resendiz has discovered. He uses an AI bot known as ChatGPT to, well, chat and have a dialogue that results in all kinds of marketing ideas. Jaime uses ChatGPT to come up with ideas (and some text) for: Social media Blog posts Video scripts Listing descriptions Real estate ads And more! Watch the video above to learn how you can leverage ChatGPT in your business—and work smarter, not harder in 2023!
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How to Be Friendly, Yet Professional in Online Chats (Part 2)
In a previous article, we talked about the first four keys to making clients satisfied in online chats. In this article, get eight more tips to make your leads and clients feel happy in online chats. Check for Grammar and Spelling When talking to clients, you have to make sure that your sentences are grammatically correct and official. Do not use abbreviations such as ASAP, BRB, FYI, BFN, TY. A professional Realtor will always write the full words and avoid grammatical errors. Being too friendly and using slang will make clients feel like you are not very professional or, worse, they will not take you seriously. Although it might seem like hard work for new Realtors, there are several apps that will help you write content, such as Grammarly. Be Responsive If you are not a native speaker, communicating with clients can be stressful work for you, especially initially. Don't be afraid to send your messages right away. Proofreading your message can be a bit tiring and will keep your potential clients on wait, and they might lose interest in you just for delaying with your response. You might have grammatical mistakes or minor errors once in a while, but don't worry. You are a human being, not a robot, and your clients will understand a minor typo. However, avoid making them often. Save the Humor for Later Making jokes is a risky option, especially if you're unfamiliar with your clients' sense of humor. But being friendly is a must. Clients should trust you, but pay attention not to cross any lines and always remember that this is a business chat. Act in a way that satisfies everyone. Wrap up Conversations with a Positive Note At the end of the conversation, you should always make sure that you have answered all questions and solved the problem so that the client is truly satisfied with you and your services. Then you can end your conversation with a friendly tone. The end of the conversation is as important as the start. Your potential client should feel comfortable messaging again. At the end of the chat, ask if there is anything else they would like to know or ask. Never leave the client hanging at the end—make sure they know that the chat has come to an end. Use Active Voice Using the active voice is important. Using the passive voice all the time might sometimes make the message unclear and your client may get the impression that you are not that professional in what you do. Here are the benefits of using the active voice: Active voice is not confusing It's simple and direct It emphasizes and adds clarity to the sentence It's not always possible to have a conversation in the active voice only. Of course, you will have sentences in passive voice in your daily chats, but just make sure not to let it be frequent to avoid an awkward conversation. Give Fast Replies Never leave a chat unanswered. When a lead's message is left unanswered, they lose interest in your services and will straight up go to the next agent. Sometimes, they even text several agents and will go for the ones that reply fastest. So always be ready to accept the chats as they come. Ask for Feedback At the end of the conversation, especially if the client has reported an issue, ask for feedback. Problems occur in every real estate company. Asking clients for feedback will help you work with more efficiency. Every but of feedback will let you know what to do to be a better Realtor. The more you meet or exceed clients' standards, the more you will gain potential new clients. Avoid Misunderstanding If a client does not entirely explain their issue or explains in a way that might lead to misunderstandings, ask for further explanation. If it's not possible via online chat, you should give them a call to properly understand the issue. Misunderstandings can lead to bigger problems. Ask as many questions as needed to ensure that you understand what the client is asking. Final Word Knowing how to chat with clients and how to keep them happy with you and your services is crucial. The bottom line is that with successful communication techniques, you can keep both you and your clients satisfied and happy. Your clients are your key to your success. Make sure you show them the care they need. To view the original article, visit the Realtyna blog.
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How to Be Friendly, Yet Professional in Online Chats
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3 Zoom Tips to Look 10x More Professional
Last week, you read 3 Tips to Master Your Gmail Inbox. Those tips, once mastered, will help you save time every day. These next three tips on how to use Zoom will help you look even more like the professional that you are. You will learn how to add a virtual background, how to change your name, and what your camera angle should be. Zoom Tip #1: How to add a virtual background This is excellent, but not a requirement for your Zoom meeting. Having a virtual background can look both good and bad. Before I get into the good, the bad, and the better, let's talk about the "how." During a Zoom call, click the little up arrow ^ to the right of the start video button. Then select Choose Virtual Background. This will bring up the Settings. You can either choose an already existing virtual background, or you can upload a new one using the plus sign (+) on the right of the image. Voilà! Now you should have a virtual background. If selecting a virtual background is not an option for you, then your account settings have to be changed. For how to turn those settings on, I will refer you to this how-to article written by Zoom. Now for the good, the bad, and the ugly. As you can see from my image above, I selected an image of Earth. Which is fine, BUT that doesn't help tell my story. So, our recommendation is for you to create a background using a product like Canva. This helps to create something that has your company's logo in the top left or right corner and the rest of the image follows your company's branding. You might think creating your own image is scary, but it is not. Companies such as Canva now make it extremely easy for people to create their own images. Now for the bad. You may have noticed during your Zoom calls there is a distracting line around people when they have a virtual background. This can be very distracting to those in the meeting. If your background image looks like this you might want to question if a virtual background is right for you. This is where we get to the good stuff. The better. To make a virtual background look really good, use a green screen. This does not have to be expensive or troublesome. It really is just a green sheet that is stretched out flat behind you. When you select a virtual background, you would then also select the option that you are using a green screen. This will make your virtual background look professional and awesome. Zoom Tip #2: How to change your name I don't know about you, but I can be working in one of four different Zoom accounts. A problem that I come across all the time is no one knows who I am until I change my name. First, select Participants. Then, select More next to your name. Click on Rename. Change your name, select Rename again. And you are good to go! Changing your name so people know who you are is essential. I have been on hundreds of Zoom calls with both WAV Group and RE Technology and too often there are people that I don't know on the call. This helps the host know exactly who is there. BONUS TIP: If you are meeting new people, add the name of your business after your name, like this: "Michael Nash | RE Technology." This helps people not just know who you are, but also which company you are with. Zoom Tip #3: Pay attention to the camera angle I've saved the best for last. Pay attention to the camera angle. Many of us today use laptops. This causes the camera to be looking up at us. What do the people you are talking with see? Mostly up your nose! You don't want people looking up there! Instead, position the camera so it is at eye level, or slightly higher, like the image below. This angle is much better for others on the call with you and definitely makes you look more professional. Now it is your turn My homework for you today is to spend the next 15 minutes trying out each of these Zoom tips. They will help you look more professional during your Zoom meetings with clients, your broker or other professionals. Come back next week for an article on how to think, train, and eat for your business. I will be talking about Stu Mittleman's book, Slow Burn, and how it applies to your business. If you have any questions about these Zoom tips or have suggestions for more, please feel free to reach out to me at [email protected] or on LinkedIn.
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The Best Ways to Avoid Zoom Gloom
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The Ultimate Zoom Playbook for Lead Generation
Doing business online has been a growing trend in the real estate business for years. However, 2020 circumstances have forced many Realtors to move, fully or partly, to an online environment. Zoom meetings are a very useful tool for doing real estate tasks on the web. But did you know that there is more to Zoom than just video conferencing, including lead generation opportunities?
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Zoom for Real Estate: 4 Hacks You Need to Know
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Back 2 Biz: Conducting Virtual Listing Presentations
The final piece of our "Back 2 Biz" series (see parts one, two and three) looks at how you can use RPR and virtual meeting tools in tandem to deliver stellar listing presentations to your sellers. While many businesses are ramping up or completely opened up, there's no doubt that things will take a bit of adjustment moving forward. Everyone's comfort level will be different, and as a REALTOR, you need to pivot and change speeds accordingly. Luckily, with RPR and a myriad of tech communication tools, you can prepare and present traditional things like your listing presentations with ease. Here's how.
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The Newest Tool for Your Virtual Real Estate Business: Facebook Messenger Rooms
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Best Practices: How to Hold a Virtual Meeting
With COVID-19 affecting the way real estate professionals can do business, virtual meetings have taken off. Google, Microsoft, and Apple all offer ways to hold a quick virtual meeting, and services from GotoMeeting to Zoom offer other free solutions as well, as we have written about earlier. But for many agents, all of this is very new, and many have questions. How do you hold a virtual meeting? Let's start with what you need, go over the steps to set up a virtual meeting, including the best way to invite people to your meeting, and some best practices to hold a great virtual meeting.
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Real Estate: The Virtual Way
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Facebook Messenger Bots: How to Automate Conversations to Qualify Leads and Stay Top of Mind
One of the most important lessons you can internalize about growing your business in the digital age is that you have to "meet your customers where they are." That used to be simple: postcards in their mail, emails in their inbox, calls to their phones. But if you've been solely relying on traditional communication methods like these, then you've likely noticed a decline in interactions. It's just harder to get in touch with people that way these days. So if you want to keep your business strong, then you need to find another channel. And boy, do we have just the channel for you!
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To Bot or Not to Bot? That's More than a Technical Question
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How to Generate and Nurture Real Estate Leads While You Sleep
A career as a real estate agent can be challenging, and timeliness is key – you are expected to respond to inquiries almost immediately. According to the Properties Online annual real estate technology trends survey, 77 percent of sellers expect a reply from their agent within 30 minutes, while 88 percent of buyers are willing to wait a whopping 60 minutes before they expect a response. Unless you are able to clone yourself and not sleep, this can be a daunting task. But what if there was a way to make it seem like you were available 24/7? Advancements in artificial intelligence (AI) have made this a reality. Real estate agents and brokers can now employ chatbots and automated responders to ensure that both existing and prospective clients receive all the information they want and need at the exact moment it is convenient for them.
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Live Video Chat: The Must-Have Apps
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No Pressure, No Problem: Take the Video Chat Challenge
We've given you our take on the best video chat apps out there, and shown you five different ways you can use video chat to up your services to clients. But... you haven't fired up FaceTime or ooVoo with a client yet, have you? It's alright to have some nerves, but it's time to move past them so you can delight and surprise every client, no matter how near, far, busy or slow-moving. So. It's time. For the video chat challenge. Step One: Buddy Up When you're intro-ing any new technology, it's important to do as many test runs as you need before taking the new tool or app into "prime time." So first, find a buddy who also wants to learn how to use video chat. It can be a fellow agent, your broker or office tech liaison, a listing coordinator... and if all else fails, it can be a spouse, your teenage kid or a personal friend. Step Two: Choose One App Review our top five video chat apps and decide which one seems the most suited to your business. Ideally, you and your buddy will want to try the same app (so you can give each other pointers). But if you feel that different tech would work best, then tackle one app one week, and the other app the following week so everyone wins.
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5 Ways You Can Use Video Chat to Boost the Services You Provide Your Clients
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The 5 Best Video Chat Apps for Real Estate Agents
No, you're not imagining it. Open house attendees, showing appointments and even your fellow agents are video chatting a lot more often these days. It makes sense that in our hyper-social world, buyers may want to crowdsource their decision before they make an offer. But they're not the only people who can get ahead using video chat technology. Agents can also leverage live video chat apps to keep in touch with out-of-town clients, update buyers about small changes that have been made due to contingencies or inspections, or to simply show off their latest listing to other agents who are too busy in the field to swing by the broker open. We've done the research and the Results Series team informally voted on our top five favorite video chat apps for 2017. Read on to see which video chat app is best for you and your clients. 1. Most Intuitive: FaceTime FaceTime is the native video chat app for Apple mobile devices — iPad and iPhone. FaceTime is designed to use your wi-fi connection first, but will connect and run through your data if wi-fi is unavailable. Here's how to check to ensure that your iPhone knows to use wi-fi first, with data as a backup. Biggest FaceTime advantage: Unlike other apps that require a special download, FaceTime has just one barrier to entry: it's available to iPhone users who are contacting other iPhone users. This makes it a great option for anyone, regardless of their technical prowess. The technology comes pre-loaded on your iPhone and you just have to tap the FaceTime icon within your contacts to make a FaceTime call. Biggest FaceTime disadvantage: FaceTime is still a 1-to-1 app, so you can't yet host a group video chat. Rumor has it that you'll be able to host group chats with the launch of ioS 11 this June. FaceTime best practice: Even if the purpose of the call is to show off the listing, be sure to start every call in selfie mode, so you can quickly establish a connection before you turn the camera on the property. And remember to avoid looking at the corner where your face is; always make eye contact with the call recipient when in selfie mode by looking at the lens.
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Technology Alert: Chatbot for Real Estate Industry
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