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Do You Know How to Communicate with Gen Y?
My last article, "Are You Ready to Deal with Gen Y First-time Home Buyers?" discussed that many of our first-time homebuyers are 26 to 40 year olds and some are making unbelievable tech salaries. The possible problem for many real estate veterans is that the average age of a REALTOR, according to the National Association of REALTORS, is 53 years old. To communicate better with this demographic, let's look at where Gen Ys (also known as Millennials) hang out online. If you watch the news today, you often hear "the poll of polls" where they gather polling from many different sources, maybe even weight them based on how they were conducted, and then give you an average number. When it comes to social media and age groups, it's like that. Everybody might have an interest in promoting a platform over another, so I have what I call an "average of averages" for social media use. One thing I found is that Gen Ys are much more visual than other generations, and if you want to reach them through social media, you need the platforms they prefer. While on the subject of Gen Ys being visual, think about your current marketing and branding. Paragraphs of bio might bore them, while a YouTube bio might interest them. Flat pictures of a home would bore them and a virtual tour could interest them. My "average of averages" for Gen Ys shows how much this generation is visual. Just look at the platforms they use: YouTube: 90% Facebook: 61% Instagram: 57% SnapChat: 55% LinkedIn: 40% Pinterest: 32% Twitter: 28% The numbers listed above not only tell you how many users in Gen Y are using these platforms, but where are they spending their time. (Guess somebody smarter than me would need to come up with a mathematical equation to figure out your return on investment for using different platforms.) I found this information also interesting—for this list I had to do some converting of visits and time spent to come up with some sort of numbers to share with you. Disclaimer: I can't really state these numbers as facts, only my opinion. Here is an average of time spent on the following social media platforms each day for Gen Ys: Instagram: 53 minutes per day SnapChat: 50 minutes per day Facebook: 43 minutes per day YouTube: 40 minutes per day Pinterest: 14 minutes per day Twitter: 1 minute per day LinkedIn: 1 minute per day In reading all the different studies and reports, a couple things stood out. In every generation, the use of Facebook was declining—some say only about 60% of Gen Ys are now on Facebook, compared to Gen X with 79%. The other common point made by many is how many people are quitting permanently or taking a break from social media. Gen Ys are quitting Facebook or taking a break in large numbers. Not just Gen Ys, but all groups are starting to think about how much time they spend on social media. The four driving factors for slowing down or leaving social media is wasting time, the amount of negativity, privacy concerns and commercialization of the platforms. To wrap this article up, we are looking at reaching Gen Y, who are largely first-time homebuyers. Start by being active on the social media platforms where they spend time. Think visual platforms like Instagram, YouTube and SnapChat, use eye catching photos and art, cut back on the words and leave negativity and ugly stuff off of your social media platforms! Do all of this and you might get a text or a call with, "Hey dude, we want to see a house over on Elm Street." Good luck! Dick Betts is a REALTOR® in The Villages, Fla. for Touchstone Real Estate in Mount Dora. He's also a national speaker, trainer and consultant. Learn more at www.DickBetts.com
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Warm Up Cold Real Estate Leads with SMS Texting
The real estate industry is changing, and so are the needs of clients. These days, people want speed and convenience. Providing rapid, responsive service is crucial for top-notch customer service. One of the best tools for growing rapport is something you probably use daily but might not have applied to your business just yet. It's SMS texting.
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Back 2 Biz: Conducting Virtual Listing Presentations
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Use Live Video to Communicate with Real Estate Clients
Strengthen Your Real Estate Brand on Social Media with Video With recent world events, customer communication has become even more important. Keeping in touch with past clients, leads, and supporters is essential given recent world events. These audiences are attuned to live video. With live video on social media, you can speak to hundreds and maintain the personal touch. Savvy real estate agents often use multiple social platforms. Each has its own features that help you showcase your value. Likewise, each one has enabled experts like you to reach the world through shareable video. Let's look at today's three main social video platforms:
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Agent Advice: How to Ask Clients for Online Reviews
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The 5 Best Real Estate Cold Calling Tips
If you're like most real estate agents, cold calling is one of your most dreaded tasks in any given day. It can be intimidating and uncomfortable, but with the right tools and guidelines you have the capability to turn this once-daunting job into a pleasant one that reaps great results.
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Back 2 Biz: Social Media and Online Communication Tools
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Friday Freebie: Handle Objections Better with These Brochures
"Your commission is too high!" "My home is priced too low!" "I don't think now is a good time to buy/sell a home." Objections. If you've been practicing real estate for any amount of time, you've surely heard more than your fair share. For some clients, patient explanation is all that's needed to gently nudge them along. As for others? Well, sometimes you need a little more. That's where this week's Friday Freebie comes in. Today, we're highlighting three brochures made to counter the most common objections you'll hear from real estate clients. Free objection handling brochure of your choice, courtesy of ProspectsPLUS! Building trust isn't the only obstacle you face with new clients. Even after you win them over, there are plenty of things they may object to. To help you overcome these objections, ProspectsPLUS! is offering RE Technology readers a free, customizable brochure that you can leave with clients when a face-to-face conversation doesn't quite cut it. Choose your favorite from these three options: What You Don't Know About Real Estate Commissions Can Cost You Plenty (for sellers) 6 Pitfalls of Overpricing Your Home (for sellers) When Is the Best Time to Start Enjoying What You Really Want? (for fence-sitters) You can leave these brochures with clients so that they can contemplate why, for example, a too-high listing price is a poor sales strategy. Or head off problems from the start and give these to clients at the beginning of your relationship so that you're both on the same page. Download your FREE objection handling brochure today! Use promo code FREEBROCHURE at checkout.
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Best Practices: How to Hold a Virtual Meeting
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10 Things to Do When you Receive a Referral
There are 10 things you ABSOLUTELY must do each and every time you receive a referral to ensure you get more and more referrals each and every year, month, week, and even day. Here's what you do each time someone sends you a referral: 1. Call the referring person immediately to say THANK YOU for the new referral. Ask if there is anything special you need to know about the referral. 2. Call the NEWLY referred person THE MOMENT (or at least within five minutes) you hang up the phone with the person who sent the referral. Set an appointment immediately. DO SOMETHING to make sure you are connecting with your new contact. Whether it be face-to-face or not, show initiative. 3. Add your new referral to your CRM system AND your Client Appreciation program (If you don't already have a client event Client Appreciation Event Marketing program, check out our blog post, Client Appreciation Event Marketing). Makes sure to tag/note who referred them. 4. Set up a follow-up call with your new referral. It never hurts to check in with them to see how things are going. Use the following script: "I just want to make sure I'm not dropping the ball on my end!" 5. Send a video text message! Limit it to 10-15 seconds in length. You should make two videos: "Thank You" to the referrer "Thank you" to the referree 6. Send a personal, handwritten note to the referrer. Include a client appreciation gift, such as a $5-10 Starbucks gift card or a gift card of your choosing. You want to make sure you reward the act of sending the referral. Whether the referred person ever does business with you or not is irrelevant at this point because it is not their job to make sure that the person does business with you. You want them to simply send you the referral, and you should be able to take care of the rest. 7. Send a personal, handwritten note to the person being referred. You will want to thank them, introduce yourself again, and make sure they know how to contact you. 8. Create a Facebook video and tag the person who sent the referral. Thank them for referring their friends and family. DO NOT tag the person referred unless you have permission to do so. 9. Send professionally made gourmet cookies (or something similar) to the office of the referrer. You want to make a big deal about it. Make it a day they'll never forget! Go big with balloons! Coach Michael Hellickson suggests CookiesByDesign.com. 10. In your "Friends Referring Friends" section of your newsletter, include both names, giving credit, and thanks to the person who sent you the referral. (If you don't already have a newsletter, you MUST read our blog on the "Perfect Real Estate Client Newsletter.") After much time, effort, energy, and money is invested in generating referrals, many agents drop the ball with a referral and the person who sent it. Don't be that agent! Follow this list closely to ensure the best possible chance of doing business with the referral, and to cultivate additional referrals from the referring party. Bonus: Contact the person who sent you the referral upon closing to thank them once again. A phone call works best here! As our way of saying thank you for taking the time to read this blog, we invite you to a FREE 55-minute NO PITCH one-on-one coaching call with a Club Wealth® coach! Request a strategy session here. To view the original article, visit the Club Wealth blog.
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Friday Freebie: Download a COVID-19 Postcard and Reach Out to Your Sphere
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Leigh Brown's Tips to Rebranding Yourself During Challenging Times
With all of the uncertainty in the real estate industry due to the COVID-19 outbreak, Leigh Brown came to the Secrets of Top Selling Agents Facebook group to discuss some ways to rebrand yourself as a real estate agent during this time. There are many agents who are having difficulties figuring out what information they should be sharing with their clients or how to move their business forward while being sensitive to the current situation. During this time, agents have to have open and honest communication with their clients.
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Real Estate: The Virtual Way
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How to Set Up Facebook Instant Replies to Convert Real Estate Leads
Did you know that it is a really simple process to convert a Facebook follower into a real estate lead? Being able to generate business from a Facebook page is an equation that agents are always trying to crack. If you read further, we provide you with some information that not many agents know about. Automating Facebook Messenger to Feed You Leads
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The 5 Best Real Estate Cold Calling Tips
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How to Write a Strong Call-to-Action and Convert More Real Estate Leads
Words matter in real estate. The message you craft for leads will determine how many convert. If you are not seeing the sales figures you need, you may want to take a look at your call-to-action on Facebook and other platforms. What Is a Call-to-Action? A call-to-action (or CTA) is the part of your marketing that encourages your leads to do something. It's the phrase or sentence that tells readers to "sign up," "get started," or "download a free trial." This sentence has outsized importance in marketing because it is the one most closely linked to action.
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What You Need to Know About Virtual Meetings
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10 Thank You Notes That Will Generate Business
Amid non-stop e-mails and social media bombarding everyone each day, there is a powerful answer to help you stand out above the noise. How can you make an impact that is both remembered and generates additional business for you? It is the power of the handwritten "Thank You" card. Yes, Thank You via e-mail is so much easier. Yet, it is not the same. By setting up a system to send out handwritten Thank You cards, you will see a positive difference in your real estate business. The handwritten Thank You card is not something new and has been a tool for the success of many of the top agents in the country involved in real estate for decades.
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Your Complete Guide to Real Estate Scripts
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Building Your Value Through Conversation
As marketers continue to saturate every corner of the internet--and social media--we are finding that organic engagement is becoming a greater challenge for small businesses. With over 4 billion internet users, roughly 3 billion users on social media, and a staggering 5 billion mobile users, more people are online than ever before. So businesses should have no trouble reaching incredibly large audiences, right? If that's the case, then why is organic engagement such a struggle? Let me give you a little history, then a few solutions, especially for smaller businesses!
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Using Slack to Help Run Your Real Estate Business
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To Call or Text? The Value of a Hybrid Approach
In real estate, it's all about that first impression. A strong first touch and effective follow-up are critical for converting leads to clients. So, we've been gathering data to learn what methods work best for lead conversion. Unique Benefits of Calling vs. Texting With recent floods of robo dialers and spam calls, it's easy to see why texting has become a popular choice for agents. Texting has the advantage of delivering messages with high open rates versus calling, which requires an answer to get the conversation going. With a text, you also have the ability to show and not just tell. You can easily include links to properties, your website, etc., without the added step of an email. Another advantage that almost goes without saying is that texting is the preferred method of communication for millennial and Gen Z consumers. And generations across the board have grown more comfortable with texting with businesses. In fact, a recent study showed that 39% of businesses use texting to talk to customers. [Zipwip, 2019] However, phone calls oftentimes still reign supreme in the minds of real estate professionals. Why? Because they're in the business of relationships. The human-to-human connection is where they thrive. We hear it all the time; "If I can just get them on the phone, I'll close the deal!" So, what's the most effective approach? We recommend a hybrid approach. Based on our data, a text-to-call strategy works really well. Leverage the automation, consistency, and high open rates of a text message to start the conversation and build that trust to then invite the lead to a phone call. Use the text to introduce yourself and immediately display value. Then, schedule a call or (better yet) bring the text conversation to a point of engagement where the phone call actually feels natural and easy. Looking for the perfect text script? Here are two top-performing openers from the texting data we've collected. 21.38% Engagement: "Hi (visitor name), this is (agent name) with (company). I wanted to send you some listings. Which neighborhoods are you looking in?" 41.42% Engagement: "Is this (visitor name)?" Let BoomTown handle the outreach for you. Here's a trend that I've noticed in my 10+ years of working alongside real estate professionals. The most successful agents and brokers tend to do these three things: prioritize their time based on dollar-productive activities, leverage the value of their database, and diversify and grow their lead sources. Agents should be out in the field, going to appointments, shaking hands, making connections, closing deals. Not bogged down in the trenches of follow-up. But, those texts and calls that engage new leads are critical for building a healthy book of business. The reality is, most agents simply don't have the bandwidth to keep up with it on their own. That's why BoomTown recently announced a new program called Success Assurance. This program uses a lead concierge to handle the qualification and initial follow-up for you. Allowing you to jump in when the leads are ready. We're gathering data and feedback from our clients to continuously improve the lead engagement experience and boost lead conversions. Those clients of ours who have taken advantage of the Success Assurance program have already seen remarkable results and we're excited to empower agents in this new era of technology that works smarter and harder. Discover What's Possible with BoomTown! Request a Demo To view the original article, visit the BoomTown blog.
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Is Your Listing Description Turning Consumers Off?
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Run Your Real Estate Business with a Smartphone Using Video Conferencing
Years ago, we had a house for sale (YES, I used a REALTOR; if you were thinking I would FSBO--NEVER!). I was the perfect seller--never there for open houses or showings, kept the house clean and a bunch of stuff either boxed up, sold or donated to reduce clutter. I used my own social media and web presence to help get the home noticed. One day after a showing, I came home and a lady was sitting in front of the house in her car on the phone. I gave her a few minutes and walked out and started a conversation. She told me she was telling a friend that lived out of state about the appearance of the house. Her friend requested she check out the house and neighborhood.
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Run Your Real Estate Business with an Android Phone using Email, Messenger and Text
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Run Your Real Estate Business with an iPhone Using Email, Messenger and Text
Before I get into how we can use our smartphone to keep in touch with friends, family, past clients, current clients and leads, I'll ask you to do a little exercise. Take a look at your contacts and where you normally communicate with them—phone calls, text, email, Facebook Messenger, Instagram, LinkedIn, WhatsApp, Twitter and Snapchat, to name a few. If you normally communicate with someone by, let's say, Facebook Messenger, and on their birthday you send them a canned email, how do you think that will be received? I feel this is where you separate yourself from those who might use a single platform like email to send out all the birthday, anniversary and other occasion messages and those who use the platform normally to communicate with contacts.
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[Best of 2019] 5 Things an Agent Should Never Say to Leads and Past Clients
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[Best of 2019] 10 Real Estate Email Subject Lines and Why They Work
We're continuing an annual tradition of counting down our top 10 articles of the year. The following article was originally published in April and is #8 in our countdown. See #9 here. The average user sends and receives over 100 emails every day. The odds that they will open every email they receive are slim, especially if they're wary of unknown senders. So, how can you ensure that your audience is opening and reading your carefully crafted emails? The answer lies in the simple, unassuming subject line. While most email subject headlines are less than one or two sentences long, they can spell the difference between a read message and another junk email. About 80 percent of readers never make it past the headline, or in this case, the subject line. Here's how you change that. Here are ten real estate email subject lines to help you master the art of the email.
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How to Ask Your Clients for a Referral
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Top 4 Ways to Answer Commission Questions
Just about every real estate agent has been faced with home sellers who have commission questions. Usually, they want to pay a lower commission than your normal fee. It's frustrating because sellers sometimes don't realize all the knowledge and expertise that agents contribute to a successful home sale. Besides that, lowering your commission is just like losing money! Here are some ways to answer that "Will you lower your commission?" question most effectively.
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Apple Users: Let's Set Up Notes to the Max!
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Dictation, One of the Most Underused Features in Apple Notes and Google Keep!
I must admit I often forget about the dictation feature offered on both Apple Notes and Google Keep. Hopefully, sharing this tip and technique will help me remember to use it more, and maybe you also will see the benefits of using dictation with Notes and Keep! I can't tell you if Apple or Keep is the best one for dictation. The only edge I see for me is that I can say, "Siri, make a note" to get started. One of the biggest features with both Notes and Keep is almost instantly it moves from your mobile device to your computer. There, you can work it for punctuation, correct words and turn the dictation into a bunch of different end products: emails, word documents, notes for time and contact management, posts on social media, or just information you want to save in Notes or Keep.
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5 Things an Agent Should Never Say to Leads and Past Clients
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Don't Make These Mistakes with Your Market Reports
Even folks who aren't thinking of buying or selling a home in the near future enjoy reading well-written real estate market reports. If you aren't using market reports in your marketing efforts, you're missing out on a prime opportunity to show your area expertise. However, it's not enough to slap up an MLS graph and call it a market report.
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Top Pros and Cons of Verbal Real Estate Offers
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Top 10 Seller Objections to Staging and How to Overcome Them!
There are different opinions as to whether staging a property is worth the money and time involved, but one thing is clear: A home that is clean and uncluttered garners more attention. The result is increased showings leading to offers. Many concur that staging a home makes a huge difference. How the furniture is placed, and the feeling buyers have when entering a home, can make or break a potential sale. In today's age, the first impression is a lasting impression. Agents know this. So, what happens next? You, as their listing agent, speak to the sellers and may receive numerous objections. Here are the top 10 objections that most real estate agents face and how to overcome them:
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The Generational Cheat Sheet: Best Ways to Communicate with Each One
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RU Getting the Most Out of Txting?
Texting has quickly become the favored mode of communication between friends and family, outpacing voice calls and emails. But how do consumers feel about businesses using text to communicate with them? Turns out, they are receptive to it. A nationwide survey found that individuals actually read 82 percent of text messages sent from businesses within five minutes of receiving them.
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Facebook Messenger Bots: How to Automate Conversations to Qualify Leads and Stay Top of Mind
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How to Create the Perfect Neighborhood Guide for Your Real Estate Website
The top real estate agents in the industry offer so much more than basic buying and selling services. The agents that become leaders are those who provide a continuous stream of value for their core clientele. Bring Your Prospects Value If you want to increase your number of commission checks, start thinking of ways to educate and support your community. Of course, you can pass on tips relating to the core elements of real estate like everyone else. But maybe there are other areas that you could provide insights on as well?
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Turn Your Listing Descriptions into Sales
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Cheat Sheet: Photo Editing Terms for Real Estate Agents
Professional photographers make a bunch of tweaks to your photos behind the scenes that have a huge impact. Here is a guide to talking the photography talk even if you can't walk the walk. Use the guide to communicate changes you may need or to criticize your colleague's inferior photos--up to you!
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4 Ways You Can Reach New Leads Faster
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Tips and Tricks for Hosting the Perfect Real Estate Webinar
Webinars are a relatively easy way to reach and educate a wide audience. With no geographical barriers, webinars provide the perfect platform for you to reach attendees from around the world. To start with, here are just a few benefits of hosting a webinar, and the top reasons why webinars are leading the way:
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5 Strategies to Generate Seller Leads and Build Better Relationships
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5 Tips for Building Trust with Clients
Real estate is, first and foremost, a business based on client relations. Real estate agents provide a personal connection that can't be replaced, which means building trust with clients is crucial. Set yourself up for success from the start--here are some ways to foster that agent-client relationship.
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Learn These 7 Meeting Skills to Land More Real Estate Clients
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How to Create the Very Best Generic Autoreply Emails
If you think automatic generic response emails can't increase sales, think again! Considering every sale begins with a lead, it's amazing how many companies let leads slip right through their fingers. Let's face it: Lead generation is hard...and/or expensive. If you're doing lead gen by yourself, it can eat up your whole day--and the next--ad infinitum. If you're buying your leads, they can be both pricey and worthless. If your company is supplying you with leads--even if you don't have to put out the cost upfront--understand those leads are costing you big time on the backend of the transaction in salary or commission reduction. So, if leads are so difficult to come by, wouldn't it make sense to do everything you can to convert those leads once you get them into sales?
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How to Handle Tough Conversations with Clients
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Dealing with Squatters: How to Ask Them to Leave
So, you've calmed an agitated squatter in the home you're showing. What's the next step to take in order to show the listing without provoking a confrontation? Watch this week's episode of 'Real Answers' to find out. In the video above, you'll learn: How to safely give squatters options to leave so you can show the home What to say if they choose not to leave Why respect and appreciation for the squatter and their decision are key Why you should never issue ultimatums if you want to stay safe Sample scripts you can use throughout the interaction
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5 Tips to Get Your Emails Read
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Elevate Your Content with High-Converting Guides
There's that pesky word again: "content." Now before your eyes glaze over with visions of "Top 5" articles and makeup tutorials, let me remind you that content is simply the valuable information on your website or social media platforms that you share with your prospects. You likely already have some content built up in your repertoire. Maybe you blog about areas in your geographic farm, share videos on Facebook, or perhaps you've created a downloadable checklist for first-time homebuyers. If so, you're ahead of the curve!
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10 Real Estate Email Subject Lines and Why They Work
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49 Uplifting Real Estate Quotes That Will Inspire You to Be Great
Real Estate Quotes "Buyers decide in the first eight seconds of seeing a home if they're interested in buying it. Get out of your car, walk in their shoes and see what they see within the first eight seconds." – Barbara Corcoran "Typically, the research tells us, that a high quality real estate agent that really knows what they are doing will add more to the equation than they cost. Because people make mistakes when selling their own home – the mistakes are costly." – Dave Ramsey "Don't beat yourself up. Some transactions will naturally go smoothly, and others are a month of challenges. Learn what you can from each transaction, move on, and start the next one." – Kurt Uhlir "A real estate agent has two property listings. Now add 11 more. What does the agent have now? Happiness. That agent has happiness." – Tim Dulany "In any market, in any country, there are developers who make money. So I say all of this doom and gloom, but there will always be people who make money, because people always want homes." – Sarah Beeny "To be successful in real estate, you must always and consistently put your clients' best interests first. When you do, your personal needs will be realized beyond your greatest expectations." – Anthony Hitt "Now, one thing I tell everyone is learn about real estate. Repeat after me: Real estate provides the highest returns, the greatest values, and the least risk." – Armstrong Williams "Real estate is the purest form of entrepreneurship." – Brian Buffini Real estate is never easy. There are late nights, early morning, no weekends, and infrequent vacations—but the payoff is that you get to help people through one of the biggest decisions in their lives and make their dreams come true. There are multiple lists of the same 10 real estate quotes that people toss up. We wanted something more. Our team combed through more than 15,000 websites, 115,000 tweets, countess Pinterest pins, 300 hours of keynote speakers and a ton of other sources to find you the most real estate quotes that will inspire you for the long-haul, motivate you to take the next step in your business, and hopefully laugh a little too. In today's real estate market, we all get little sleep. You deserve at least five minutes to feel inspired and laugh. Don't you? I hope that this list of deservedly famous real estate quotes will give you the break you need to recharge today. Happy reading! Forty-one more motivational quotes (and shareable images!) are waiting for you. Click here to read them all!    
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The Language of Sales: What to Say (and Not Say)
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How to Turn Online Leads into Commissions in 3 Easy Steps
"I've already spoken to someone, thanks." *click* That's exactly how you DON'T want your first conversation with a new lead to go. And it doesn't have to if you have a system in place for attracting, following up, and nurturing home shoppers. No system? No problem. Today, we'll show you the "three Rs" that one successful agent uses to convert online leads into sales. Ready? Let's go!
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How You Can Add Flavor to 'LPMAMA' So Leads Stick with You
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Is Your Real Estate Seller Content Hitting the Mark?
The real estate seller is a prime prospect, as listings are known to be the best business building tool for real estate professionals. They also can feel like they're the targets of tons of marketing, emails, and repetitive advice. When you're pursued by a throng of real estate agents, it feels like a pack, and your attention is mostly in getting away; nobody stands out.
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8 Great Gmail Tips and Tricks
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How to Quickly Establish Rapport with Clients
Clear communication is one of the keys to a successful agent-client relationship, but that doesn't mean simply keeping in contact with your clients on a regular basis. True communication takes into account the unspoken messages that pass between you and your client. Communication is key for real estate success. When was the last time you paid attention to what your client's body language, mannerisms, and tone were "telling" you?
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Top 3 Tips for Following Up with Real Estate Leads Like a Machine
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Managing the Meltdown: Successfully Navigating Your Clients through a Stress-Free Home Buying Process
Moving into a new home is among the most stressful events an individual will go through in their lifetime, right up there with a divorce, the death of a loved one and the loss of a job. Yet surprisingly, most real estate agents are never taught how to manage a client's emotions in a way that will prevent a meltdown from occurring. By using a few simple techniques and front-loading the process to show clients what they can expect at each step of their journey, it's possible to mitigate and even avoid meltdowns, says Steve Wener, a San Diego-based real estate agent.
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The Dos and Don'ts of Content Marketing in Real Estate
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Converting Prospects Through Conversation, Not a Script
As an agent, do you have a reliable strategy and system for engaging with and converting potential clients? Whether a prospect walks into an open house, comes by way of an online ad, or through a chance encounter at a local coffee shop, having a framework in place to guide the conversation and assess their needs from the get-go will prove invaluable down the road.
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Top 10 Tips to Finally Conquer Your Email Inbox
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How to Follow-Up with Leads 450% More Effectively
Do you ever feel like your follow-up process is letting leads slip through the cracks? You've spent money generating leads. You've watched them register on your website. And then... no response. No engagement. It's frustrating to see active homebuyers leave you high and dry. Done enough times, you get fed up, right? Now, before you call it quits, let me walk you through a few "investigative" ways to improve your lead follow-up.
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Why Responsiveness Is the Most Important Quality in a Real Estate Agent
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How to Turn 'No' into a 5-Figure Commission
Anyone who works online leads knows it takes skill to turn a property inquiry into a potential client, let alone a commission-earning deal. Texting only makes things more difficult, with no assurance of a timely response and no way to rely on body language to see if a connection is really being made. Difficult, but, as San Diego-based real estate agent Steven Wener recently proved, not impossible.
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How to Follow up with Online Leads
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8 Steps to Reconnecting with Real Estate Clients
It's interesting to look at how we've evolved and grown through our lives, to see how our priorities shift, our friend groups expand, how geography separates us. It can almost feel impossible to keep in touch with those we've met along our journey. Despite the incredible advancements in technology making it easy to connect with people, we still let ourselves feel so disconnected. "Let's keep in touch" has unfortunately become a throwaway comment we say to one another as a conclusion to a conversation – but how often do we actually follow through? Getting caught up in the moment with an old colleague or client can leave us with genuine feelings of wanting to keep in touch, but the rigours of everyday life can override those priorities and put it on the backburner.
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Ask Your Way to More Listings
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The 1-Year Challenge: Learn 52 Spanish Real Estate Terms in 52 Weeks
Did you know that Spanish is the second most widely spoken language in nearly every U.S. state? That means it's likely that you've either had clients or prospects that speak the language. But even though translation apps have come far in recent years (more on that later), it's still difficult to accurately translate the specialized jargon of real estate into Spanish and other languages. According to a government report, "translations may create more confusion than clarity. For example, when targeting materials and products to Latinos, financial education materials often are translated from English to their literal equivalent in Spanish, which may be unintelligible or difficult for the reader to understand." So to help you better serve your Spanish-speaking clients and leads, we've compiled this list of 52 of the most-used real estate terms and their Spanish translations. It's drawn from the Consumer Finance Protection Bureau's Glossary of English-Spanish Financial Terms, a constantly updated list of hundreds of finance and real estate related terms. You can bookmark or save this article to refer to later—or if you really want to boost your Spanish language skills, read on for a challenge that will help you master real estate's most commonly needed translations. The Challenge Ready for a low pressure way to build your Spanish vocabulary? We've included 52 real estate terms in this article--one for every week of the year. You can build your vocabulary slowly by committing to learning and using one term per week. You can start this challenge now, next month, your birthday, the anniversary of your first sale, or any other date that motivates you. Here's the challenge: Learn one term per week for 52 weeks, or exactly one year. Aim to use that term at least 1-3 times in your work during that week in order for it to really sink in. This is easy if you have Spanish speaking clients--just drop it into conversation, email, or text. If you don't have any Spanish speaking clients, use that week's term to flex your online marketing skills. Write a blog post about the term, or share the term and its translation on social media with a memorable hashtag. Dive in to the list below to get started! The List AppraisalTasación, valoración de la vivienda AssessmentEvaluación, cargo, tarifa Buyer's AgentAgente del comprador Closing CostsCostos de cierre, gastos de cierre Closing dateFecha de cierre Commercial propertyPropiedad comercial CommissionComisión Comparative Market Analysis (CMA)CMA (Análisis Comparativo de Mercado) Contingency / Contingency clause of saleContingencia / Cláusula de contingencia de venta ContractContrato CostsCostos, gastos CounterofferContraoferta DeedEscritura, título de inmueble DisclosureRevelación, divulgación Down paymentPago inicial, cuota inicial Due diligenceDiligencia debida Earnest money depositDepósito de buena fe, depósito de arras EscrowDepósito en garantía, reserva, escrow, depósito para impuestos y seguros de la vivienda Estimated property valueValor estimado de la vivienda Fair Market ValueValor de mercado, precio de mercado Fiduciary DutiesDeberes fiduciarios ForeclosureEjecución hipotecaria, embargo, reposesión, reposeer For sale by owner (FSBO)Casa en venta por el propietario (FSBO, por sus siglas en inglés) Good faith estimateEstimado de Buena Fe/Estimación de Buena Fe (GFE, por sus siglas en inglés) GranteeCesionario, beneficiario GrantorOtorgante Home buyerComprador de vivienda Home EquityValor liquido, capital de su vivienda Home, houseVivienda, casa, hogar Home InspectionInspección de la vivienda HomeownerPropietario de vivienda, propietario de casa, dueño de casa Homeowner's associationAsociación de propietarios Homeowner's InsuranceSeguro de la vivienda, seguro del propietario de vivienda, aseguranza de casa Investment propertyPropiedad adquirida con fines de inversión, propiedad de Inversión LienGravamen, derecho de retención, deuda, embargo preventivo Listed for saleEn venta, para la venta Listing price, list pricePrecio anunciado, precio de lista Loan-to-value ratioRelación Préstamo - Valor (LTV, por sus siglas en inglés) MortgageHipoteca, préstamo Preapproval, preapprovedPreaprobación, preaprobado PrequalifiedPrecalificado Principal, interest, taxes, and insurancePrincipal, Interés, Impuestos y Seguro (PITI, por sus siglas en inglés) Private mortgage insuranceSeguro hipotecario privado (pmi, por sus siglas en inglés) Real estate agentAgente de bienes raíces Real estate brokerCorredor inmobiliario REALTORAgente inmobiliario Seller's AgentAgente inmobiliario del vendedor, agente de bienes raíces que representa al vendedor Short SaleVenta en corto, venta corta TitleTítulo (de la propiedad) WarrantyGarantía Zip codeCódigo posta Zone / zoningZona, Zonificación Apps that can help If language learning isn't quite your thing, lean on technology to provide the help you need. Google Translate is perhaps the most advanced, free translation app available today, and it takes advantage of several of your smartphone's features to do stuff like: Translate text in the "real world" -- e.g., from street signs, newspapers, menus, etc. -- into the language of your choice by pointing your phone's camera at the object to be translated. Translate conversations in real time. Speak into your phone to translate your words into the language of your choice, and your conversation partner can do the same. Google Translate acts as an interpreter that produces audio translations of both sides of the conversation. Translate text from any app. No matter what app is open, Google Translate can step in and translate text for you. Simply copy the text to activate translate mode. And more. Google Translate is available for both Android and iOS devices. For more on translation technology, see: 4 Apps that Let Real Estate Professionals Smash Language Barriers Has Technology Brought Real-Time Translation to Real Estate?
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