Customer Connect helps real estate brokerages, agents and home builders turn prospects into customers and increase their marketing ROI.
In the real estate industry, far too often phone calls go unanswered, responses to emails are untimely, and the quality of the response is not sufficient. Customer Connect works with clients to solve these challenges, improve efficiencies and help increase revenue from marketing investments.
Technology has changed the way consumers engage, the expectations for response time and quality of the response. Agents and companies that can't meet these consumer needs will struggle in today's challenging market.
Customer Connect provides lead capture and response, lead generation, lead management, traffic, conversion rate and ebusiness consulting and ebusiness services such as customer service, email response, live response, warm transfer and appointment scheduling. The company aims to increase lead capture and conversion rates and ensure real estate professionals engage each consumer inquiry in real time.