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myShortTrack
myShortTrack is a cloud-based transaction management application for real estate professionals. Going beyond a paperless approach, myShortTrack manages all your real estate transactions with dynamic workflows while connecting all participants seamlessly on any device. Invite anyone to the transaction Share only what you want with any invited participant Track all of your emails, documents, tasks, notes, and file activity in one place Turn checklists into workflows with document sets to give every client a consistent, professional experience. Keep everyone informed with real-time notifications emailed to transaction participants For the brokerage, myShortTrack is a configurable platform that will fit any company. Brokers can integrate the powerful transaction management of myShortTrack with their existing software (CRM, marketing, accounting, etc.). Managers get buy- and sell-side reporting, all while giving their agents the ability to control everything from any computer or mobile device. Keep your eyes peeled for announcements re: Docusign, Contactually, and your local MLS this
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Real Estate Solution
Real estate agents interested in handling distressed (REO or short sale) real estate sales can create a free account on Equator. Equator is where 4 of the top 5 banks in the nation select listing agents for the management of their distressed real estate sales. When you create your free account, your zip code will be automatically included in bank and homeowner searches for listing agents. Next, you can add additional zip codes – the more areas you cover, the more search results you’ll show up in. Finally, you can get certified. Equator certification tells banks and homeowners that you are a specialist in selling distressed properties. More solutions for real estate agents are coming
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Fannie Mae Short Sale Assistance Desk

Short Sale Assistance Desk is an online service offered to real estate professionals from participating MLSs. From within Short Sale Assistance Desk, real estate pros can raise post-offer issues related to a short sale transaction. Fannie Mae then works with servicers to resolve the issue. The tool represents only one facet of Fannie Mae’s larger effort to help prevent foreclosures and stabilize the housing marketing.

There are several requirements that must be met before using the Short Sale Assistance Desk:

  • The property must have a first-lien loan owned by Fannie Mae
  • Only post-offer issues must be submitted
  • Servicer must be in receipt of a valid offer for the property
  • Real Estate Professional must be an MLS subscriber
  • Real Estate Professional must be the listing agent for the property

It’s easy to submit a case to the Short Sale Assistance Desk. To submit a case to the Short Sale Assistance Desk, real estate professionals should look up the property involved at FannieMae.com to make sure it meets the above criteria. They should then have the homeowner sign a Borrower Authorization Form. At FannieMaeSSAD.com, fill out and submit the online form, and your case is submitted.

Once an issue has been reported, it is usually solved within two weeks (although certain cases may take longer). Fannie Mae cannot guarantee a positive resolution.

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