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ActivSalesAgent’s Adds Live Chat Feature to Facebook

February 15 2011

We all understand the value Facebook when it comes to online marketing. Having a business page, gaining more “likes” and being able to share with your audience are great assets. Recently Facebook made some changes to the business pages, these changes make your Facebook business page an asset more valuable than ever.

The Internet, and Facebook in particular, are very powerful ways to increase your marketing reach but how can you convert more browsers into prospective clients? Regardless of your approach you are still dependent on the web shopper to take action on their own and that is proving to be a difficult task. At activSalesAgent we are all about converting anonymous web shoppers to prospect. The way we achieve that goal is through conversation and Facebook’s redesign of the business page is now allowing us to keep your business page live even when you are not logged in to Facebook!

ActivSalesAgent Live Chat Concierge service can be integrated in your Facebook business page, it allows web shoppers to get in conversation in real time about getting more information. Not only does the activSalesAgent live chat feature show on the new left hand side menu it can also be integrated in your Facebook landing page if you choose to use one.

Today’s web shoppers are all about instant gratification and are more evasive than they were. Being able to convert web shoppers in to live prospects is a challenge that all real estate professionals are facing. The key is to offer clears paths to conversation for anonymous web shoppers, lower or remove as many of the obstacles between you and your web visitors. While the internet is a great asset to gain more visibility it has become an obstacle to getting into conversations. With live chat you are now able to bring conversations back to the forefront and as we all know; If you are not talking your are not selling.

Keystone Builders recently integrated activSalesAgent live chat to their website and on their Facebook page. They work directly with Meredith Communication for their web marketing strategy. They wanted to be able to get more from their existing web traffic and the team at Meredith Communication suggested activSalesAgent. Since the implementation of the activConcierge service they have seen a dramatic increase in activity from their already existing web traffic. Within 3 weeks of live chat being live they had recorded a sale directly attributable to a chat prospect. Their website and Facebook business page are now live 15 hours per day Monday through Friday.

Live Chat is a real game changer when it comes to online marketing for the real estate industries. Web shoppers come in and out of websites so quickly that your opportunity to capture their attention as shrunk a few minutes or less. With live chat the response in instantaneous, there is no better moment to get in conversation than right now. Those that are part of the early adopters will benefit from a significant competitive advantage and in this challenging market it is critical to leverage the internet as effectively as possible because this is where your buyers are.