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Who: SentriLock is the official lockbox solution for NAR. As the leading electronic lockbox manufacturer and provider of property access management solutions, SentriLock operates in support of REALTORS® and the industry, offering an easy to use, reliable and secure system. Fundamental core values guide every action and decision to provide the best service and experience for your benefit. 

What: The SentriLock Bluetooth® REALTOR® Lockbox is the most secure, durable, and versatile within the industry. SentriLock’s reliable, multiple key access method, including via mobile app or keycard, helps to efficiently gain property access.

SentriKey Real Estate App

SentriLock is always finding new ways to improve its functions and features. The popular SentriSmart® app has been enhanced and renamed the SentriKey™ Real Estate app. Members can now enjoy an app with a more action-based layout, easier access to showing reports, and enhanced Bluetooth® connectivity that will especially please Android users. Learn more through this helpful tutorial.

To help you help your members get the most out of this member benefit, SentriLock offers an online marketing toolkit that includes ready-made flyers, social media posts, newsletter content, and graphics. Access resources .

How: Additional information about SentriLock’s lockbox and services is available at


Associations: Contact SentriLock directly at 866-736-2322, email [email protected] or visit

Brokers/Agents: SentriLock contracts with local REALTOR® Associations or MLSs to provide its products and services to REALTORS®. You can purchase lockboxes through your local Association or MLS, who can then authorize you to use the SentriKey™ Real Estate app, which allows you to manage your lockbox inventory, generate secure One Day Codes for access to your lockboxes, view access logs, and control your personal settings related to lockbox features and more.

Technical Support: Visit and click Contact Support for issue-specific support or connect with SentriLock at 877-736-8745, or [email protected].


Related Articles

[Free Download] Data Security and Privacy Toolkit for Your Business
We all know how important it is to protect our personal data, but do you have a plan in place to protect your client's confidential, personal information? As a fiduciary, you have a responsibility to protect your client's information, such as social security number, bank account information, credit card information, driver's license, and even tax return information. Think of the damage that can occur if your client's information falls into the wrong hands. Therefore, it is important that you and your brokerage have a data security and privacy plan in place. Each state has its own definition of "personal information," so be sure to do your due diligence and check with your state's laws. The National Association of REALTORS® has created a Data Security and Privacy Toolkit that provides you with tips and tools to help you and your business safeguard personal data, information on state laws, and even sample policies. Be proactive instead of reactive—create your own data security and privacy plan for your business! Download the Data Security and Privacy Toolkit To view the original article, visit the SentriLock
How Safe Is Your Office?
Realtors meet strangers everyday, which opens your office to potential dangers. Do you have steps in place to make sure you and your team are safe at work? Screen potential clients – Background check all potential buyers and sellers—they are essentially a stranger. Look for red flags in behavior and trust your gut feeling. Know who is in your office – Have a login procedure in place with a check-in and out. Take a copy of the client's identification and keep a record. Keep it professional – REALTORS® get to know their clients on a personal level. Avoid sharing personal information about where you live, family, or if you have vacation plans. Have a plan – No one wants to think about worst-case scenarios, but having a plan could save your life. Performing safety drills will prepare them to take cover effectively in case of an active shooting incident. Practice drills will also help your team identify useful items to barricade the doors, designate a "safe room," and develop an emergency contact system to check in with all staff and agents. Get to know the local police department – Your local law enforcement may have some great tips and suggestions on how to improve your office safety or offer training. Opt for technology with built-in safety features – Your phone is a great safety tool with built in features like GPS location and the ability to send an SOS message. In addition, your SentriKey® Real Estate App also has a built in feature that checks in with you regularly during a showing. For more information about safety training or safety tips, visit or contact your local police department. To view the original article, visit the SentriLock
Smartphone Safety: 8 Tips to Protect Your Personal Information
In today's age of technology, most business is now conducted through your mobile computer--your smartphone. This also means you are vulnerable to digital theft if you do not have the right precautions in place. Here are eight tips to make sure your personal and financial information is locked down: The first thing you do when you get a new phone is set up your lock screen. This is not a step you want to bypass! This simple measure of security protects you from others who may have access to your phone. Enable fingerprint or facial recognition – Almost all smartphones now have this new technology to ensure only you have access to your phone's data. Update software – Old, outdated software is vulnerable to hackers and cyber scammers. New updates fix bugs and any potential security issues in prior versions. Back up your information – There are several reasons to back up your phone: theft, viruses, or your phone is damaged. Having a back up means you still have access to valuable information, and it can be transferred to another phone. Beware of public Wi-Fi – Most Wi-Fi hotspots are not encrypted. So anyone at the local coffee shop you are sharing Wi-Fi with can "eavesdrop" on the data you send and receive from your phone. Bluetooth – Hackers use specialized software to detect nearby devices who use Bluetooth technology. They find out your trusted networks and replicate them to trick your device into connecting to take control of your device. This technique is used to steal data, bombard your phone with malware and spyware, and read your apps and text messages. Do not share personal passwords and logins – This is just a best practice. Sharing passwords and logins can lead to your personal information getting into the wrong hands. Enable personal safety features – Almost all smartphones have a setting where you can input your personal safety. iPhone has Emergency SOS Mode, Medical ID & Emergency Contacts, and be sure to turn on FindMyiPhone. Android users should enable their Emergency Sharing and Safety Check, Lockdown Mode, and make sure to activate Find My Device. Users of SentriLock can also rely on safety features within the SentriKey Real Estate App. To access this feature, log in to your app and select My Settings, then select Agent Safety. When you open a lockbox, the Agent Safety feature will automatically notify your emergency contact when you do not or cannot confirm your safety. It will check in regularly to ensure you are safe on the job. Safety starts with you, so make sure to practice smartphone security and enable safety features in your phone to make sure you are safe. To view the original article, visit the SentriLock