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Who: SentriLock is the official lockbox solution for NAR. As the leading electronic lockbox manufacturer and provider of property access management solutions, SentriLock operates in support of REALTORS® and the industry, offering an easy to use, reliable and secure system. Fundamental core values guide every action and decision to provide the best service and experience for your benefit. 

What: The SentriLock Bluetooth® REALTOR® Lockbox is the most secure, durable, and versatile within the industry. SentriLock’s reliable, multiple key access method, including via mobile app or keycard, helps to efficiently gain property access.

SentriKey Real Estate App

SentriLock is always finding new ways to improve its functions and features. The popular SentriSmart® app has been enhanced and renamed the SentriKey™ Real Estate app. Members can now enjoy an app with a more action-based layout, easier access to showing reports, and enhanced Bluetooth® connectivity that will especially please Android users. Learn more through this helpful tutorial.

To help you help your members get the most out of this member benefit, SentriLock offers an online marketing toolkit that includes ready-made flyers, social media posts, newsletter content, and graphics. Access resources .

How: Additional information about SentriLock’s lockbox and services is available at sentrilock.com


Associations: Contact SentriLock directly at 866-736-2322, email [email protected] or visit sentrilock.com/pages/contact-us

Brokers/Agents: SentriLock contracts with local REALTOR® Associations or MLSs to provide its products and services to REALTORS®. You can purchase lockboxes through your local Association or MLS, who can then authorize you to use the SentriKey™ Real Estate app, which allows you to manage your lockbox inventory, generate secure One Day Codes for access to your lockboxes, view access logs, and control your personal settings related to lockbox features and more.

Technical Support: Visit sentrilock.com/pages/contact-us and click Contact Support for issue-specific support or connect with SentriLock at 877-736-8745, or [email protected].


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Property Management 101: Tips for Real Estate Agents
As a real estate agent, property management can be a challenging but rewarding aspect of your business. Properly managing properties can help maximize profits for your clients and ensure that their investments are well taken care of. If you feel like this blog post is for you, continue reading on for eight great property management tips that real estate agents can keep in mind! 1. Communicate effectively with your clients. It's important to keep your clients informed about the status of their properties and any issues that may arise. This includes providing regular updates on the financial performance of the property, as well as any maintenance or repair needs. Make sure to also establish clear lines of communication so that your clients know how to get in touch with you when they have questions or concerns. 2. Set clear expectations for tenants. When working with tenants, it's important to establish clear rules and expectations from the start. This can help prevent misunderstandings and conflicts down the line. Make sure to outline the terms of the lease agreement and explain any rules or policies that tenants need to follow. 3. Stay organized and keep good records. Property management involves managing a lot of different details, so it's important to stay organized and keep good records. This can include keeping track of financial documents, maintenance records, and communication with tenants and clients. Investing in a good property management software can also help streamline your workload and keep everything in one place. 4. Stay up to date on local laws and regulations. As a property manager, it's important to stay informed about local laws and regulations that may impact your clients' properties. This includes zoning laws, rental regulations, and any other laws that may affect how you manage the property. 5. Invest in regular maintenance and repairs. Properly maintaining a property is key to ensuring that it stays in good condition and is attractive to tenants. This can include routine tasks like cleaning and landscaping, as well as more significant repairs or renovations as needed. By investing in regular maintenance and repairs, you can help prevent bigger problems from arising and protect your clients' investments. 6. Screen tenants carefully. Choosing the right tenants is crucial for successful property management. To find reliable and responsible tenants, it's a good idea to conduct thorough background and credit checks. This can help you identify any red flags and make informed decisions about who to rent to. 7. Be responsive to tenant needs. Tenant satisfaction is crucial for maintaining a successful rental property. Make sure to be responsive to tenants' needs and concerns, and work to resolve any issues in a timely manner. This can include everything from repairs and maintenance to questions about the lease agreement. 8. Set competitive rental rates. Setting the right rental rate can help attract quality tenants and maximize profits for your clients. To determine a competitive rate, consider factors like the location of the property, its condition and amenities, and the local rental market. Regularly reviewing and adjusting rental rates can also help ensure that you're maximizing profits over time. Overall, being proactive and keeping a close eye on the market can help you make informed decisions about how to price your rentals. Overall, effective property management requires a combination of good communication, organization, and attention to detail. By following these tips, you can help ensure that your clients' properties are well taken care of and that their investments are maximizing profits. Credits to the following sources for the inspiration behind this post! Make sure to check out their articles as well for great property management tips. Upkeep Media Servicemaster Clean Reminder Media To view the original article, visit the Transactly
Don't Fall for It: 4 New Online and Offline Scams and How to Protect Yourself
Scammers are becoming increasingly crafty in robbing people of their money or personal information. In the past year alone, the FBI's Internet Crime Complaint Center has received over 800,000 reports of online mischief, causing over $6.9 billion in estimated losses. As we near the holiday season, the number of scams often increase. Even when you are extra cautious to remain safe online, you may not be able to spot when you are being scammed. And while we've written about this topic before here, here and here, with the internet and mobile apps constantly evolving and changing, online scammers are developing new methods to con people. So perhaps the most important thing we can advocate is learning to sense when something seems suspicious. Here are four new online – and offline – scams becoming common today and what you can do to protect yourself: Zelle + Venmo Scams Peer-to-peer payment apps such as Zelle and Venmo have become increasingly popular as it gives you the ability and convenience to transfer money electronically to someone instantly. In 2021 alone, Zelle users sent almost a half-billion dollars in payments, totaling nearly 1.8 billion transactions. But recently, scammers are taking advantage of how these apps work – and the rules surrounding them – to rob people. Through social engineering, they utilize fraudulent info and scare tactics to trick you into authorizing money transfers to them. A common ploy: You get a text to your phone marked "Fraud Alert," indicating it is coming from your bank, asking, "Did you attempt a Zelle payment of $5,000? Reply YES or NO." If you respond in any way, you will immediately receive a phone call from the scammer pretending to be from your bank's fraud department. Scammers can even make it look like it is coming from a legitimate number at your bank. The scammer then asks you to verify your identity with "just your username" – insisting they never would ask for your password over the phone to appear legitimate. The scammer then asks you to read back a passcode they sent via text or email. What you may not realize is that once the fraudster gets your username, they initiate a "forgot password" request on your banking site: that generates the authentication passcode you receive. Once the scammer has the passcode you gave them, they hijack your Zelle account and transfer funds. If this happens to you, what do you do? First, ignore the text, look up your bank's fraud department phone number online (or on the back of your ATM card), and call your bank directly to verify that the request is authentic. The biggest rule of thumb: Never text back on a request related to Zelle. Why? Most people don't realize that these direct payment apps do not protect an "authorized fund transfer," so it's nearly impossible to get your money back once it is sent. The scams currently being used are considered authorized transfers because the victim gives the scammer information they seek or takes the action they ask to be performed. Despite Zelle being owned by seven major banks – Bank of America, Wells Fargo, JPMorgan Chase, PNC Bank, U.S. Bank, Capital One, and Truist ­– if you knowingly send cash to someone, Zelle maintains the transfer is an authorized transfer under the law. Even when the payment is made under false pretenses or misrepresentation, it is not covered by the Electronic Fund Transfer Act of 1978, so you are out of luck, and there are no protections in place to help you get your money back. Finally, whenever using Zelle or Venmo, the most important rule is to triple-check your accuracy. Make sure to carefully proofread – at least three times – the recipient's mobile phone number or email address before hitting send. Because if you make an error, Zelle and the bank that offers it say it's your mistake, not theirs. Google Voice Scam Google Voice is a virtual phone app that provides a free phone number that you link to your Google account. Once set up, it allows you to automatically send text messages or make mobile calls from your PC or mobile phone. Google Voice phone numbers work like any other mobile phone, allowing you to take and receive calls. Unfortunately, scammers are using Google Voice in nefarious ways. Because Google Voice numbers are both free and untraceable, scammers love them. One common con today is when a scammer links their Google Voice number to your phone number. Scammers will search online selling sites such as Facebook Marketplace. They will pretend to be buyers and text the seller's mobile phone number on the listing, expressing interest. However, the scammer will text the seller, "Please send the Google Voice verification code I just sent to verify that you're a real person." Once the scammer tricks the seller and gets the code, they can use the Google Voice number tied to the seller's Google account to scam others. How can you protect yourself? Never share a Google Voice verification code — if you are asked, it is likely a scam. Amazon Scams According to research by the FTC (Federal Trade Commission), Amazon is reported to be the most impersonated business, with one in three scammers claiming to work for the company. As Amazon is a widely used service, it makes it easy for phishers to send messages or emails under their branding. Frequently, a scammer will call, text, or email you about suspicious activity on your Amazon account. After they confirm they "stopped the fraudulent purchase," they will offer a "credit" to your account for your inconvenience. They will then ask you for your password to finalize the credit. But instead, the Amazon impersonators will use it to cheat you out of cash and purchases. To avoid being conned, realize that it is unlikely Amazon will call you. If they do, an Amazon employee never will ask for your password. Or, if you get an email that appears to be from Amazon, look carefully at the full sender address (it should be an Amazon email address) and the actual URL in the email by right-clicking on the link. As Amazon warns its customers, "Legitimate Amazon websites have a dot before 'amazon.com' such as http://something.amazon.com. For example, Amazon Pay website is https://pay.amazon.com/. We'll never send emails with links to an IP address (a string of numbers), such as http://123.456.789.123/amazon.com/. If the link takes you to a site that is not a legitimate Amazon domain, then it is likely phishing." Bogus Tech Support Even today, tech support scams are still alive and kicking. Some scammers will impersonate a technical support worker and manipulate you into paying for services you don't need. Others will offer to install a malware protection program or "clean" your computer from viruses, only to install fraudulent software that gives a scammer access to your computer. Anyone who calls you unprompted to offer tech support should raise a major red flag. If someone offers you free tech support and then asks you for permission to access your computer remotely, hang up. How to protect yourself from Tech Support scammers: Tell them you have all the technical support you need, disconnect the call, and block their number. While the holidays can bring out the scammers, they are also a time when you may need help setting up new tech you've acquired or received as a gift. If you have questions about how to connect a new printer, set up email on a new phone, or troubleshoot something else, remember that Tech Helpline – your legitimate member benefit — is ready to help and only a click, call, or text away. To view the original article, visit the Tech Helpline
Social Media and Kids: 5 Ways Realtor Parents Can Monitor What's Going On
As a parent, what can you do to protect your child from the potential dangers of social media? After all, while nearly all social networking sites allow users 13 years and older, it is not uncommon to discover children younger than 13 are active on social media. In fact, 95% of all teens use YouTube, and two out of three teens use TikTok, according to Pew Research. What's the best way to monitor what's happening when your child is online? Here are five ways you can keep dibs on your kids: Use an app Children are getting tablets and smartphones at a younger age more than ever. In addition, the pandemic accelerated the need for all school-age children to use the internet for schooling and schoolwork. This has made it particularly challenging for parents to monitor online behavior continuously. Thankfully, there are several different monitoring apps available that parents can use to protect their children from the unsafe elements of the internet and social media and monitor their screen time. One example is the top-ranked parental control app Bark. It's a paid application that monitors texts, emails, YouTube streaming, and social media platforms for signs of unsafe online behavior such as cyberbullying, internet predators, depressive behavior, threats of violence, and so forth. Its content monitoring tech will send you email and text alerts when it detects harmful issues, allowing you to talk to your child to ensure they are okay and staying safe. Bark offers two different packages: Bark Jr. ($5/month or $49/year), designed for families with young children, and Bark Premium ($14/month or $99/year), geared towards families with students of all ages. Each payment plan also comes with a 7-day free trial. Other monitoring apps include mSpy, Qustodio, and Net Nanny Family Protect Pass. Link your accounts Nearly half of all agents use Facebook, LinkedIn, and Instagram, and know from experience that managing multiple social media accounts can be time-consuming. But did you know you can link your accounts to your kids? For example, Google Family Link is a free tool that links your Google Account to your child's account. This application allows parents to limit what apps their kid downloads and restrict their screen time. It also allows you to look through your child's browsing activity on Google Chrome and track where your kid is if they are using their device outside the house. It can be used on up to six devices and only requires you and your child have a Google Account. Facebook also allows parents to add family and friends with an existing Facebook account as friends for their child, using a Parent Dashboard. Parents can also create a Messenger Kid's account for their child and connect to their child's Messenger Kid's account. TikTok will automatically disable Direct Messages, disallow private accounts, restrict comments to friends or no one, and won't allow videos to be remixed or downloaded for children 13-15 years of age. If you allow your child of age to use TikTok, be sure the correct birth year and date are entered because once an account is created with that date, the birth date cannot be changed. Require password access to keep an account If you are not monitoring your kid's online behavior, you must be able to access their account information, especially with the abundance of cyberbullying. A recommended quid pro quo: if your child has online accounts, you will always need their current password. Child safety experts recommend setting ground rules for your child, which includes always having the ability to access their online accounts, including email, text, chat, and social media. A best practice is to sit down with your child and work with them to create their social media profile so you can set up their privacy and safety features to protect them from harmful behavior or content. Review their history Once you have access, you must keep track of your child's online activity regularly. It would be best if you went through your child's search and browsing history to ensure they are not being exposed to harmful web content or messages from others. Unmonitored internet behavior can lead to bad decisions. All major web browsers offer a "History" option on the top menu, so it's easy to do. Even smartphone browsers provide built-in history tracking. In addition, parental control apps can automate much of this process. One history app – Famisafe – allows parents to track browser history in both regular and private mode. It also filters out suspicious websites, alerts you on websites your child visits, and comes with screen time controls to limit internet time or lock them out of using a browser. In addition, Famisafe provides Home plans for under $50 a year. Restrict social use to a laptop or desktop: no apps on phones If your child has a smartphone, they can easily access content you don't want them to see. Instilling a house rule that only allows social media access on a laptop or desktop will give you control over what social media accounts your child can access. This means having a family rule that restricts the download of any social media app on their phone. If all of this seems a little harsh, consider that Facebook removed over 36 million posts that encouraged suicide or self-injury last year alone. As a parent, the safest rule for your child's online behavior and use of social media is to trust but verify. If you need assistance monitoring your kid's social media or downloading or setting up a parental control app, contact Tech Helpline, and one of our analysts will guide you through the process. To view the original article, visit the Tech Helpline