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Product Review: WOLFconnect

October 06 2013

lwolf wolfconnect logoMobile and cloud-based technologies have dramatically altered the real estate landscape. Tools like digital signatures and transaction management software have not only affected how agents work, but where.

It's the where aspect that can be challenging for brokers. With many agents working almost exclusively from their home office or on the road, brokers often struggle to keep everyone connected and to maintain a cohesive company culture.

Enter WOLFconnect. WOLFconnect is a virtual front office system from Lone Wolf that gives your staff access to the resources and social aspects of your business that were once only available in a brick-and-mortar office. Through WOLFconnect, members of your brokerage are able to stay informed, connected, and productive no matter where they are.

Here's a quick glance at some of the features available in WOLFconnect:

  • Lead Management and Distribution
  • Listing Management
  • Electronic Deal Sheet
  • Showing Tools and Feedback
  • Drip Marketing
  • Photo Album
  • Voting Tools
  • Online File Cabinet and Documents
  • Integrated Listing Data with the brokerWOLF back office management solution
  • CRM Tools
  • eConcierge Vendor Database
  • Event Management/Online Calendar
  • Full Message Center
  • brokerWOLF Reports for Agents
  • Inter-Office Notification Tools

Stay Connected from Anywhere

For any front office system to be effective, it has to be successful at creating a sense of place. WOLFconnect does this by acting as the business and social hub of your brokerage from the moment users log in. Users are greeted by a home screen that serves as a virtual bulletin board of company information. At a glance, agents and administrators can see upcoming events, office news, new listings, and even share photos.

A static page won't keep your staff engaged, though, and Lone Wolf has anticipated this. They've added interactive features like an Office Vote widget where staff can offer their input on things like where to hold the next company party. Even the Events calendar is interactive--users can not only learn about classes and events, but sign up and accept registration fees that can be billed seamlessly on their agent expense statement in the brokerWOLF back office solution.

pr wolfconnect homepage

A Closer Look at WOLFconnect's Tools

Productivity is just as important as fostering company spirit, and WOLFconnect offers plenty of tools to help you and your agents achieve this. Right from the home screen, agents can access information about their listings, showings, transactions, and more. Here's a look at some of the tools WOLFconnect offers:

  • Lead management and distribution - WOLFconnect offers fully customizable lead distribution rules that can manually or automatically assign leads to an agent, group, or all agents via email. Leads can be tracked all the way from first contact to the closing table.
  • Showing scheduling and tracking - Agents can schedule and track their own appointments, or receive alerts by text or email that a showing has been booked on their behalf. Comprehensive showing reports are also available.
  • Electronic Deal Sheet (EDS) – Agents can enter and access their transactions online. Transactions can then be submitted to the brokerWOLF back office solution to await approval from your administrative staff, saving your administrative staff time on data entry.
  • Contact management - Connected to WOLFconnect's lead management capabilities, the system's contact management feature lets users track clients, prospects, and even vendors. When a sale is made, contact information flows seamlessly to the EDS.
  • Drip marketing - Build easy-to-customize marketing pieces via WOLFconnect's extensive template library.
  • In/out board - Keep track of who is in and out of the office. Useful for vacations or off-site management.
  • File storage - Online file cabinet that lets you share important documents like forms, schedules, and other information with office staff and agents.
  • Content control – A cool tool to easily build visually-rich announcements, company display boards, and more.
  • eConcierge - A database of vendors like appraisers, mortgage specialists, staging services, and more. Agents can rate vendors' services and use the ratings of their fellow agents to find new vendors. Connected to the movingWOLF advertising platform.
  • Full message center - Send and receive messages from colleagues, business contacts, and clients via email or text. Web mail services are accessible through POP3.
    pr wolfconnect message center

One of our favorite features of WOLFconnect is possible because of its integration with the back office accounting solution, brokerWOLF. This permissions-based data sharing lets agents retrieve their own accounting data without having to go through your administrative staff. This saves your office administrative labor and time, as well as printing costs. Here's what's available to each agent:

  • Agent commission payroll history
  • Production data
  • Monthly and historical expense data

Usability

WOLFconnect's revamped interface is less than a month old, and we're pleased to be among the first to see it. It's obvious that Lone Wolf put in a lot of effort to make this solution more visually appealing and easier to use than its predecessor. Many of the bulletin board features, like the Vote widget, are new to this version.

One upgrade that's significant in this new version is the ability for each user to customize their experience of the program. Users can arrange and add new or existing widgets on their home screen or to the tabs on the right side of the screen. To access their most-used tools faster, your staff can drag and drop shortcuts to the left hand sidebar. The sidebar also includes a calendar and WIGO (What Is Going On), WOLFconnect's personalized real estate organizer.

pr wolfconnect widgets

Support and Training

As with all their products, Lone Wolf provides robust support options, including extensive online and phone support. For those looking to learn more about using WOLFconnect, Lone Wolf offers video tutorials and regular training webinars.

Next Steps