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Growing Your Team Business with Productivity Software

November 10 2020

The following is an excerpt from RE Technology's Success Guide to Team Software:

sg teams growingOperating a team is pretty similar to operating a brokerage. The advantage that teams have over brokers usually relates to having more influence over the activities of the team. Quite frankly, beyond compliance related activities, most brokers have little or no control over how agents operate.

Teams come in all shapes and sizes, but one shared commonality is a unified approach to how they operate and how they provide services to clients. For example, some top producing agents focus on listings, often carrying an inventory of 10 or more listings. At that rate, it is hard for the listing agent to also take on buyer clients. So, they create a team of buyer's agents to respond to leads generated on their listings, both digital and from yard signs. The biggest concern by the listing agent is the effectiveness of buyer's agents at converting those leads to grow the business.

Another key common element between these team solutions is buyer and seller lead tracking paired with powerful follow-up actions that generate business. More than anything, these platform solutions offer the team leader the ability to empower team members with great follow-up software while simultaneously evaluating the strengths of team members converting opportunities into business.

Another prevalent feature of these platforms is a focus on lifetime relationships with every client in the database. With the entire team able to see what the last touch was with the customer and how they responded to it, this component creates continuity with client engagements, driving home future repeat business and referrals. For too long, real estate teams have primarily targeted new business generation while allowing existing customers to stray from insufficient relationship maintenance.

All of the tools in this year's Teams Success Guide facilitate collaboration between you and your team, helping your customers receive the best possible service. These platforms are proven to help you stay organized. You will be able to run reports on the effectiveness of your team members and have visibility into their activities. Each of these companies invest in dedicated staff members who deliver awesome support resources, ensuring that your team maximizes their productivity when using these platforms. But remember, you must make sure that your team of agents and staff attend those trainings and maximize the features of whichever platform you choose.

Download Success Guide: Teams to learn more about Team software trends, how to evaluate Team software, and more.