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Tech Challenge: Try Tech Helpline just once in the next 30 days

June 28 2020

Working from home presents a new challenge for real estate agents who are used to going into a brokerage office to work. Agents can no longer turn to their brokerage's resident tech expert or a tech-savvy college to get "unstuck" when they encounter a technical problem.

What do you do when your laptop won't connect to Wi-Fi or hotspot, or you can't get your printer to print or you need to sync data between devices? And what happens if your computer starts working slower than usual or catches a virus?

tech helpline 2018Fortunately for about three-in-five agents in North America, they are covered with free and unlimited access to general tech support from Tech Helpline. That's right — no additional cost to participating agents and brokers to use.

Tech Helpline is the real estate industry's No. 1 tech support firm. Provided to agents and brokers as an included member benefit from MLSs, associations, or brokerages throughout North America, Tech Helpline is known for its top team of friendly, experienced, and U.S-based analysts. Agents and brokers can connect to Tech Helpline by phone, email, or online chat.

Have you used Tech Helpline? It's time you give it a try and discover how it can help you, as an agent or broker, spend less time dealing with technical glitches to spend more time with clients and potential clients.

Fear is not an option with Tech Helpline

If you have a fear of technology, particularly technology that you don't fully understand, you are not alone.

According to the annual Survey of American Fears by Chapman University, a little more than half of Americans expressed fear about technology they don't understand. Remarkably, one-in-five people say they are "Afraid" or "Very Afraid."

And that's the best part of reaching out to Tech Helpline for help. Our Orlando-based staff of technology professionals have earned a reputation for providing no-nonsense technical advice along with warm and friendly customer service. The tech analysts you can receive help from have 300+ years of combined IT experience.

Most importantly, Tech Helpline was created for Realtors and our analysts work exclusively with agents and brokers, so they know the kind of support you need. Our staff is also bilingual, offering support in Spanish if that's your native language. We want everyone to get the tech support they need without any fear of contacting Tech Helpline.

Take our Tech Challenge

We want to show every agent and broker who has access to Tech Helpline today the value we offer. While thousands of agents have recently discovered the wide range of tech support services that Tech Helpline offers, not everyone has tested us out!

We invite you, if you have never had a chance to engage with Tech Helpline, to discover how we can help you with even the little things that you continue to struggle with on your own. It could be as simple as learning how to set up your own mail merge for your newsletter, mailing labels, or tips to making your older laptop run faster.

So, take our Tech Helpline challenge. In the next 30 days, when you come across a tech glitch or find yourself spending too much time fixing a persisting tech issue, call, email or go online and chat with us. The fastest way to reach us is through your computer by chat at We think you'll encounter one of the best tech support experiences you'll ever have.

Always remember, after the 30 days, you still have access to Tech Helpline. Our friendly and helpful analysts are ready to help you anytime with your tech questions. And if you don't have access to unlimited free support from Tech Helpline as a member benefit, tell your MLS, association or brokerage to check out today!

Tricia Stamper is Director of Technology at Florida Realtors®, which owns and operates Tech Helpline and Form Simplicity.