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Tips for Turning Real Estate Client Referrals into Recurring Business

In an era of online reputation and reviews, all businesses are impacted, making customer satisfaction and differentiation all the more important

It's no secret--your clients are online and, more often than not, that's where they find your business. In fact, according to the National Association of Realtors (NAR), the home search now begins online 95% of the time.

Where does that process begin, where does it end, and what are the steps in between? Throughout this journey, there are many points where agents can find the opportunity to be an asset for the information they seek and offer brand differentiation.

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