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What Do You Do When There's No App for That?

Today, agents carry what amounts to a mini-supercomputer in their pockets and purses. And if that smartphone malfunctions, the result can be a business catastrophe. Apple's creation of the first iPhone over a decade ago, along with its trademark of the phrase "There's an app for that," was revolutionary for the real estate business, but no one has invented the phone that heals itself when it breaks.

As an agent, what do you do when your smartphone doesn't power up? Your computer gets infected with a nasty virus or malware? Your printer won't print, your outgoing email messages get stuck, or you can't connect to Wi-Fi, no matter what you try?

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