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Tech advice: What do you do if you do the wrong thing?

mistake mirrorIt happens. One moment, your laptop or desktop computer is working fine. The next moment: Trouble, with a capital "T." It looks like you have a problem. A big problem.

Unexpectedly, your browser's home page goes somewhere else. Popups quickly fill your screen. Or a red warning sign appears on your screen. Or suddenly, it starts randomly crashing. Or worse, your laptop has slowed to a crawl.

A computer virus could be on the attack. These feisty little demons can wreak havoc with our personal and professional lives. One tiny small piece of computer code can instruct your computer to do terrible things, to both itself and other machines.

Let's take a page from the playbook from Tech HelplineTech Helpline. Tech Helpline is the real estate industry's #1 tech support service, available to nearly half the Realtors in North America. That's more than 500,000 Realtors in the U.S. and Canada. Tech Helpline's office and staff of professional tech analysts have about 300 years of combined IT experience. Most importantly, they work with real estate agents every day.

What do you do if you do the wrong thing and clicked on the wrong link, or downloaded an attachment on what's now obviously a bad email. What do you do if any of this happens to you?