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Be a Better Communicator: 18 Resources that Can Help

realtor service 2Your communication style directly affects the customer experience you give clients. Communication that's unclear or lackadaisical usually translates into a poor consumer experience--which, in turn, translates into a poor reputation and fewer repeat clients.

If your communications style--from email to phone calls to in-person chats and beyond--needs a little spit shine before the new year begins, take a look at the following articles. We've rounded up a bunch of tips, best practices, and message templates to strengthen your communication skills in 2016.

Be a Better Writer

"Writing is easy," said journalist and author Gene Fowler. "All you do is stare at a blank sheet of paper until drops of blood form on your forehead."

For many real estate professionals, writing is a dreaded, but necessary, task. While you can't totally avoid writing, you can take steps to improve your skillstake steps to improve your skills and make facing your word processor less of a chore.

For specific advice on real estate writing, see: