Smile & Move

To Smile is to...

• Wake up – Show others you care by giving attention to their needs
• Be thankful – The opportunity to serve is a gift... not an entitlement
• Be approachable – We're at each other's service and contact is
• where it starts
• Complain less – Being positive is more fun
• Smile. Really – It's where pleasantness begins

To Move is to...

• Start early & go long – Get lost in your service to others
• Exceed expectations – Dismiss mediocrity. Expect and enjoy more from yourself
• Have a sense of urgency – Everyone's time is valuable
• Be resourceful & resilient – Results are what we're all really after

To watch the original video, as seen on YouTube, please click here.

About Smile & Move®

Smile & Move® provides company/office trainings as well as do-it-yourself training packages to help professionals take their customer service to the next level. Smile & Move® is a fun, clear, and easily embraced message that can help everyone be more service-oriented in their actions toward each other and those you serve as a team. Use it as an on-boarding tool or first-read for new hires (to set expectations) or create a 'Smovement' with your current team.

Learn more about Smile & Move®

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Happy Monday!