Mark Kroll Joins Ifbyphone As New Vice President of Technology

Kroll joins Ifbyphone with relevant industry experience, supporting the company’s forward momentum as a leading provider of voice applications that enhance customer interactions.

Chicago – February 07, 2011 – Ifbyphone, a leading provider of voice applications for customer interactions, announced today that Mark Kroll has been named the new Vice President of Technology.

Kroll joins Ifbyphone with vast experience in the technology realm, most recently for Google/Doubleclick as Director of Software Development on the DART Search and Affiliate SEO/SEM campaign management product group. His responsibilities included ongoing management of the software development teams as well as managing the post-acquisition integration of the teams and products into the Google culture and technology base, respectively. Prior to Google/Doubleclick, Kroll worked for various technology firms in the healthcare, consulting and eCommerce industries.

“We are privileged to have Mark as part of the Ifbyphone team,” said Irv Shapiro, Ifbyphone founder and CEO. “In light of our company’s aggressive growth plans, Mark will play an integral role in helping with scalability and continued reliability of our offerings. His background and experience within this area will be invaluable in supporting Ifbyphone’s advancing momentum.”

In his new role, Kroll is responsible for managing Ifbyphone’s production environment, both internally and externally. This involves handling the infrastructure to support the product portal, as well as the data center architecture.

“I look forward to supporting Ifbyphone’s movement as a leading company in this industry,” said Kroll. “We’re moving as a small company into a large space, and as part of that I will have the opportunity to further evolve the operational processes and keep initiatives scalable and on target.”

About Ifbyphone
Ifbyphone, a leading provider of voice applications for customer interactions, helps businesses of any size enhance customer communications, improve lead conversion, and reduce customer churn. The Ifbyphone suite of applications manages, measures and automates voice communications, is configured via a self-service web based customer portal and works with any telephone. The cloud based services provides call tracking, dynamic inbound call routing with IVR screening, outbound call automation, virtual call center applications and a highly flexible family of API based integration tools.

• Yardi Systems Acquires Real Estate Electronic Publishing Company, Inc.
• CoreLogic Launches Commercial Real Estate Evaluation Service
• Supercharge Sales with Net Aspects' New Seminar