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Phone Call Follow Up: 07/10/2011
Phone Call Follow Up
A Post from Mitch Ribak on the HomeGain Blog
5 out of 5 by (4) User/s
4 Comments
4 Comments
The largest mistake I see in lead conversion is the lack of phone call follow up to Internet leads. Most of the Agents and Brokers I train have very little understanding of what to do with an Internet lead. The most common response I see is an email saying, "Thank you for using my site, if there is anything I can do to help, please let me know." That's pretty much their entire lead conversion program. Most Agents are afraid to pick up the phone and are losing out on thousands and thousands of dollars in commissions. It's not rocket science!
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Al Clark, HomeActions