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Agent Ratings 101

Part 3: Setting the Bar (QSC Agent Ratings)

Part 3 of a Series Called Agent Ratings 101

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Published: 03/07/2011
Posted by: Real Estate Technology
customer_loyaltyAs real estate professionals compete for the attention of local homebuyers, the question is “How do customers’ choose service providers?”  Traditionally, they would ask a neighbor, friend, or family member for a recommendation.  Today, people are casting a wider net by increasingly seeking the advice of their social networks and popular search engines.

Have you ever typed into a Google search bar “reputable plumber in ”?

Have you ever seen a Facebook update that read something like “I need a good lawyer, anyone who knows of someone in the Sacramento area?”


 


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Comments on: Part 3: Setting the Bar (QSC Agent Ratings)
by Victor Lund 2011-03-08 06:43:43
This is so important for our industry. I would like to see NAR or local Associations of REALTORS create a QSC-like standard for Agent Ratings.

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